Shenandoah Telecommunications Company (“Shentel”) specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent providers. Shentel Business and Glo Fiber Business: Offers small, medium and large-scale telecommunication services for businesses and enterprises in our areas. We live and work in the same places as the customers we serve, and we are proud to support our local communities. For more information, please visit www.shentel.com.
I. Job Summary:
The Senior Manager, SOX and Internal Controls is responsible for oversight and execution of the company’s internal control processes and SOX administration and compliance including performing risk assessments, program scoping, and coordinating with external auditors over the SOX program and testing outcomes. This position collaborates with stakeholders across the business to build deep knowledge of the operation, execute on strategic priorities and manage the company’s risks. This position and facilitates activities to drive operational effectiveness over the SOX controls. The IC Principal identifies opportunities for improvements and implements best practices over general SOX compliance.
II. Duties and Responsibilities:
- Perform annual control risk assessment; develop SOX program scope aligning with senior management and the external auditors
- Provide guidance and oversight regarding control design, implementation and execution to the Control Process Owners
- Evaluate key controls with control owners to identify any changes in existing controls or new activities that may require control modifications
- Monitor control deficiencies, assess classification, lead remediation plans and coordinate with external auditors
- Administer the Workiva SOX applications, function as a subject matter expert, explore ways to leverage internal AI, remain current on emerging functionality to support SOX objectives and educating team members
- Drive efficiency by developing and implementing technology solutions / AI that support SOX documentation, testing, and control monitoring
- Build organizational understanding of strong internal controls and the SOX program
- Create and maintain comprehensive documentation for all SOX controls, including policies, procedures, and process flows
- Work closely with IT teams, internal audit, and external auditors to facilitate audits and ensure compliance with SOX requirements
- Serves as the sole resource for testing updates to the Oracle Risk Management module, ensuring that SOD and access controls for Oracle ERP and Supply Chain processes operate without interruption.
- Documents critical Oracle maintenance procedures to ensure continuity in the Risk Management module for backup and potential successors.
- Prepare and present regular control and compliance updates to management and auditors
- Through partnership with key stakeholders, review the impacts on controls resulting from acquisitions, new system implementations and process changes associated with enterprise initiatives and projects
- Assist other teams with special projects as needed
- Stewardship of the brand to include embodiment of the Shentel Way by ensuring appropriate use of the brand (name, logo, company, appearance, and attitude) within their respective team and organization.
III. Qualification Requirements:
- Education: Bachelor’s degree in Accounting, business or finance related area
- CPA required
- Preferred: Professional certification such as CIA and/ or CISA
- Thorough knowledge and application of auditing and accounting policies, practices and systems
- Experience Level: 7+ years of experience in auditing, either in public or private organization
IV. Skills and Competencies
- Practical knowledge of the auditing field and accounting rules and financial applications used to produce financial reporting
- Experience with project management
- Knowledgeable in using Oracle or other large ERP application
- Excellent analytical, problem-solving, and organizational skills
- Excellent written and verbal communication skills
- Proactive, works well independently as well as in a team-based environment
- Attention to detail, ability to manage multiple priorities while delivering objectives timely
- Experienced in Microsoft Office and advanced Excel skills; Workiva
- Demonstrated analytical ability and ability to exercise judgment
Shentel provides a drug-free workplace and is an EEO employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, or protected Veteran status.
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