Top 2 Front office specialist Jobs in Foley, Al

Front Office Specialist
Retina Specialty Institute —Foley, AL
- $15 - $18 an hour
- Full-time
- Bilingual
- Background check
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
Medical Front Office - Patient Service Specialist
Select Physical Therapy —Pensacola, FL
- $15 - $17 an hour
- PRN
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- 401(k)
- Paid time off
7d

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Point Clear Dental —Fairhope, AL
Manage multi-line phone systems efficiently, answer inquiries, route calls accurately, and provide exceptional customer support.
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2d
Front Desk Agent
Holiday Inn Express & Suites Foley —Foley, AL
Welcome guests upon their arrival and assign rooms. Ultimately, you will help create a pleasant and memorable stay for our guests.
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Front Office Specialist
Clarkson Eyecare —Columbus, OH
Favorable result on background check as required by state. Answer phones (both external and internal); assure prompt, courteous service at all times.
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Medical Front Office - Patient Service Specialist
NovaCare Rehabilitation —Columbus, OH
Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection. Don’t underestimate the impact you can make on every…
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Front Office Specialist

Retina Specialty Institute -
Foley, AL

Quick Apply

Job Details

Full-time
$15 - $18 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Front Office Specialist (Patient Experience)

Employment Status: Full-Time | Hourly (Non-Exempt)
Schedule: Approximately 40 hours per week
Work Location: On-site; travel required to multiple office locations within an approximate one-hour driving distance

The Opportunity

We are hiring a front-facing professional who understands that exceptional patient care begins long before a provider enters the room. This role is designed for someone who brings warmth, confidence, and emotional intelligence to every interaction and takes pride in creating a calm, welcoming environment in a fast-paced clinical setting.

This is not a basic reception role. The right candidate sees this position as a place to grow, contribute, and raise the standard of patient experience.

What Success Looks Like in This Role

Creates a positive first impression for every patient, every visit
Balances efficiency with empathy, even during busy clinic days
Anticipates needs, communicates clearly, and follows through
Treats patient information with care, accuracy, and discretion
Shows up reliably, professionally, and ready to support the team

Core Responsibilities

Serve as the primary point of contact for patients and visitors
Manage patient arrival and departure processes with accuracy and compassion
Schedule appointments, testing, and follow-up visits per clinical direction
Gather, verify, and maintain patient demographic and insurance information
Confirm insurance eligibility and secure authorizations as needed
Collect patient financial responsibility, including co-pays and balances
Upload and organize documentation within the electronic medical record
Prepare patient charts in advance to support clinic readiness
Maintain clean, orderly, and welcoming patient areas
Support patients who may be anxious or unwell with patience and care
Travel regularly to clinic locations within an approximate one-hour drive radius

We Are Looking for Someone Who

Is naturally personable, composed, and respectful
Takes ownership of their role and holds themselves accountable
Communicates clearly and professionally with patients and coworkers
Maintains a polished appearance and calm demeanor
Adapts well to change and stays focused under pressure
Wants to grow personally and professionally within a team environment

Minimum Requirements

High school diploma or equivalent required
At least one year of customer service or patient-facing experience
Ability to travel consistently to nearby clinic locations
Successful completion of a Level 2 background screening as required by AHCA. https://ahca.myflorida.com/

Preferred Qualifications:

Experience in a medical, dental, or healthcare setting
Associate degree or higher
Bilingual skills

Skills That Matter Most

Strong interpersonal and communication skills
High attention to detail and organization
Sound judgment and problem-solving ability
Comfort working independently and as part of a team
Commitment to patient privacy and HIPAA compliance

Compensation & Benefits Overview

Medical, dental, and vision insurance options
Life insurance, disability coverage, and voluntary benefits
401(k) plan with employer contribution
Paid time off and paid holidays
Advancement opportunities and ongoing professional development
Supportive, people-centered workplace culture

Physical & Work Environment

This role requires extended periods of sitting at a workstation, frequent computer and phone use, and occasional standing, walking, bending, and lifting up to 15 pounds. The environment is a busy clinical setting with regular patient interaction, moderate noise, and frequent interruptions. Reasonable accommodations will be made in accordance with applicable law.

Equal Employment Opportunity

We are committed to maintaining a workplace that is inclusive, respectful, and free from discrimination. Employment decisions are based on qualifications, merit, and business needs, without regard to any legally protected status.

Note: This description outlines the general scope of the position and may be adjusted as operational needs evolve.

Clinic hours are 7:30AM–5:00 PM, Monday through Friday. Availability during these hours is required, though you may not be scheduled for the full time range.

Quick Apply

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front office specialist jobs in foley, al

Front Office Specialist

Medical Front Office - Patient Service Specialist

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