Top 8 Help desk support Jobs in Foley Al

Digital Resource Support Technician Itinerant
Alabama State Department of Education —Spanish Fort, AL
- $34,245 - $44,984 a year
- Weekends as needed
- Research
- Mid-level
- Ability to lift 50 pounds
12d
Regional IT Support Specialist
TQL —Spanish Fort, AL
- Full-time
- Inventory management
- Mid-level
- Office
- Opportunities for advancement
Quick Apply
Field Service Engineer / Helpdesk
DealerGeek —Daphne, AL
- $42,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Travel
Quick Apply
4d
Senior Linux Administrator
ValidaTek, Inc. —Pensacola, FL
- $90,000 - $115,000 a year
- Full-time
- Background check
- Computer science
- Computer Science

More jobs to discover

Find similar jobs that you might be interested in.

Regional IT Support Specialist
TQL —Spanish Fort, AL
As part of the Regional IT Operations team at TQL, you will provide onsite and remote technical support for our offices in a designated region.
Quick Apply
Field Clinical Specialist, Mobile and Fairhope, AL- Transcatheter Heart Valve
Edwards Lifesciences —Mobile, AL
A valid driver’s license with a clean driving record. Implementing sales and educational materials for use with clinicians, validates software and hardware…
5d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
Quick Apply
IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk support in foley al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk support jobs near foley al

Systems Administrator jobs in Pensacola, FL

It Support Specialist jobs in Salem, OR

Direct Support Professional jobs in Columbus, OH

Child Development Specialist jobs in New Jersey

It Help Desk jobs in San Antonio, TX

It Help Desk Entry Level jobs in Fairfax County, VA

It Support Specialist jobs in Frisco, TX

It Support Specialist jobs in Columbus, GA

It Support Specialist jobs in Omaha, NE

Systems Administrator jobs in Whittier, CA

Systems Administrator jobs in Philadelphia, PA

Systems Administrator jobs in Glendale, AZ

System Administrator jobs in Boise, ID

Systems Administrator jobs in Jefferson City, MO

Systems Analyst jobs in Baltimore, MD

Support Technician jobs in Bellevue, WA

Support Technician jobs in Centennial, CO

Health Information Technician jobs in Michigan

Hvac Technician jobs in Reading, PA

Support Technician jobs in Naperville, IL

Digital Resource Support Technician Itinerant

Alabama State Department of Education -
Spanish Fort, AL

Apply Now

Job Details

$34,245 - $44,984 a year
12 days ago

Qualifications

Computer operation
Customer communication
Hardware maintenance
Driver's License
Equipment inspection

Full Job Description

Job Title - Digital Resource Support Technician

Supervised by/Reports to: Principal and Director of Educational Technology and/or designee

FLSA Status : Non-exempt

Job Goals:

To provide excellent technical and helpdesk supports services by performing a variety of skilled and technical duties including installation, repair, alteration, and maintenance of computers, printers, and other peripheral equipment.
To systematically and accurately inspect, isolate, and diagnose system malfunctions to determine appropriate repair procedures, replace defective parts, and restore equipment to proper operation.
To efficiently install and configure school system laptops, desktop, and mobile hardware and software.
Along with the school committee and Educational Technology department, to write, manage, update school technology plan.
Maintain the school’s technology inventory.

Qualifications:

Two-year technical degree or higher in microcomputer service technology and electronics preferred.

Knowledge of Apple and Microsoft Operating Systems and Applications and other systems as applicable.

Technical certification(s) in applicable area of specialty (Apple Certified System Administrator, ACSA, Apple Certified Mac Technician) preferred; ability to acquire such certification(s) as needed.

A+ certification or the ability to acquire A+ certification within 90 days of employment.

Two years of computer hardware and data communications equipment installation and maintenance experience or an equivalent combination of education and experience.

Ability to meet the suitability criteria for employment and/or certification/licensure under the Alabama Child Protection Act of 1999 and Act No. 2002-457

Possess and maintain a valid driver’s license.

Ability to conduct and direct research into information and education technology issues/products as required.

Excellent written and oral communication skills with the ability to relate complex technical concepts.

Ability to lift up to 50 pounds; agility and dexterity needed to stoop, bend, lift/move equipment (computers and/or peripherals, etc.) when necessary and to perform technical equipment inspections and/or repairs, including the inspection of cabling in floors and ceilings.

Ability and willingness to work after hours, weekends, or holidays when necessary.

Ability to be punctual and in regular attendance.

Such alternatives to the above qualifications as the Board may require.

Performance Responsibilities and Essential Functions:

Demonstrates support for the school system and its vision, goals and priorities.

Advocates, supports, promotes, and communicates all aspects of the Baldwin County School System technology programs, services and initiatives.

Works within the school system community to promote excellent customer service, effective response times and provide expert insights into general support issues.

Enforces quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction.

Identifies, diagnoses, and resolves Level One Technology problems for end users, personal computer software and hardware, district network, the Internet and other technology issues.

Provides outstanding customer service with efficient, effective, courteous and timely technical support. Respond professionally and competently to all requests.

Communicates help desk procedures to students, teachers and administrators

Diagnoses and resolves hardware and software issues.

Implements plans for replacing and upgrading school computer hardware and software and/or damaged equipment, including, printers, optical scanners, data communications equipment, and other related devices.

Maintains inventory of laptop computers and equipment as assigned.

Files and maintains the school’s file service protection claims for student and teacher laptops.

Assists in developing and refining standard help desk procedures.

Helps design, administer and maintain help desk work order system.

Performs duties in a courteous and professional manner.

Maintains appropriate confidentiality regarding school/workplace matters.

Models and maintains high ethical standards.

Demonstrates initiative in identifying potential problems and/or opportunities for improvement in areas of responsibility.

Reports potential problems, unusual events, or work irregularities to appropriate administrative or supervisory personnel.

Participates successfully in training programs, professional development, or other learning to increase skill and proficiency related to job performance and leadership.

Serves on school/system committees as required or appropriate demonstrating effective interpersonal skills to work as an effective team member.

Responds to inquiries, requests, constructive feedback, concerns and/or complaints in a timely and positive manner.

Maintains and submits reports, records, and correspondence in a timely and accurate manner.

Maintains tools, equipment, and parts in good repair; efficiently uses time and system resources.

Adheres to school system rules, administrative procedures, local Board policies, and state, federal, and local regulations.

Reports absences and takes leave in accordance with Board policies and procedures.

Performs other job-related duties as assigned by principal and/or supervisor(s).

Terms of Employment: Twelve-month position in accordance with the Board’s salary schedule.

Evaluation: Performance of this job will be evaluated in accordance with provisions of the State Department of Education and/or Baldwin County Board of Education policy on evaluation of classified personnel.

The statements above are intended to describe the general nature and level of work being performed by people assigned to
this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of
personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Apply Now

Refine Your Search

help desk support jobs in foley al

Digital Resource Support Technician Itinerant

Regional IT Support Specialist

Field Service Engineer / Helpdesk

Senior Linux Administrator

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for help desk support in foley al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected