Top 91 Guest service agent Jobs in Foothill Ranch, Ca

Front Desk Agent
Comfort Inn & Suites —Santa Ana, CA
- From $18.50 an hour
- Weekends as needed
- Microsoft Word
- Basic math
- Hotel
- Health insurance
- 401(k)
Quick Apply
Operations Supervisor ("Supervisor/a de Operaciones")
Hotel Lulu, BW Premier Collection —Anaheim, CA
- $23 an hour
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health insurance
- Paid time off
Quick Apply
Night Auditor
Hampton Inn & Suites Mission Viejo, CA —Mission Viejo, CA
- $19 - $21 an hour
- Part-time
- Hospitality
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Lake Forest, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent (Full Time)
Hilton Garden Inn Irvine Spectrum —Lake Forest, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agents at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $21.36 - $22.00 an hour
- Weekends as needed
- 18 years or older
- Organizational skills
- 1 year
Quick Apply
Front Desk Agent - Full Time
S3 Hotel Group —Irvine, CA
- $20 - $22 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Part-Time Front Desk Agent
Hilton Garden Inn Irvine —Irvine, CA
- $20 - $21 an hour
- Part-time
- Hotel
- Computer skills
- Communication skills
- Paid holidays
- Paid sick time
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $25.78 - $26.78 an hour
- Part-time
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
Guest Service Agent
Holiday Inn & Suites Anaheim —Anaheim, CA
- From $18.50 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 25 pounds
- Entry level
- Wellness program
- Commuter assistance
Guest Service Agent
Sonesta —Anaheim, CA
- $24 - $25 an hour
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
13d
Marriott Laguna Cliffs Resort - Front Desk Agent
Aimbridge Hospitality —Dana Point, CA
- $26 an hour
- Part-time
- High school diploma or GED
- Entry level
- Resort
- AD&D insurance
- Disability insurance
12d
Guest Service Agent at Homewood Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Hotel
- Organizational skills
Quick Apply
Front Desk Agent
Homewood Suites & Hampton Irvine —Lake Forest, CA
- $20 - $22 an hour
- Weekends as needed
- Clean driving record
- Hotel
- Driver's License
Quick Apply
Front Desk Agent (Part Time)
Irvine Operations, LLC —Irvine, CA
- Part-time
- Hotel
- Computer skills
- Communication skills
Front Office Agent, Elwood Club
Montage International —Newport Beach, CA
- $22.50 an hour
- Part-time
- Microsoft Outlook
- Basic math
- English
Front Desk Agent
Embassy Suites by Hilton Santa Ana Orange County Airport —Santa Ana, CA
- $18 - $19 an hour
- Nights as needed
- Hotel
- In-person
- Communication skills
- Free parking
- Health insurance
Quick Apply
Overnight Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Huntington Beach, CA
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Service Agent
Pyramid Hotel Group —Newport Beach, CA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
10d

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guest service agent jobs near foothill ranch, ca

Front Desk Agent

Comfort Inn & Suites
Santa Ana, CA

Quick Apply

Job Details

Full-time
From $18.50 an hour

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Microsoft Word
Computer operation
Resort experience
Basic math
High school diploma or GED
Cross-functional communication

Full Job Description

FLEXIBLE AVAILABILITY NEEDED

JOB DESCRIPTION

We are seeking a friendly and reliable Front Desk Guest Service Agent who is open to working both day and night audit shifts. As the first point of contact for our guests, the Guest Service Agent plays a key role in creating a positive and welcoming environment.

This position is responsible for managing all stages of the guest experience—from check-in to checkout—while collaborating closely with hotel staff to ensure seamless service. Responsibilities include registering guests, assigning rooms, accommodating special requests, and responding to guest inquiries or concerns in a professional and timely manner.

RESPONSIBILITIES AND DUTIES

Greet guests in a friendly and professional manner upon arrival.
Inform guests of the hotel's facilities and provide a map at the time of registration.
Handle guest check-ins and check-outs efficiently and in a professional manner.
Handle guest issues, complaints, and requests. Proactively resolve problems in a manner satisfactory to both the guests and the hotel.
Pre-register and produce key cards.
Process payments and provide final invoices. Handle cashier duties and balance one's bank at the conclusion of the shift. Follow proper cash handling procedures and be able to file and post all charges to guest folios and ledger accounts.
Assist with answering phones, making reservations, and guests’ requests and inquiries.
Complete shift checklist and necessary reports.
Be proficient with check-in, check-out, making reservations, running daily reports, and planning room assignments.
Monitor guests’ accounts, room inventory, and out-of-order rooms.
Keep the work area neat and always clean.
Answer guest questions regarding local area facilities and be able to give proper directions to these areas.
Demonstrate proper telephone etiquette, transferring calls, and taking accurate messages for guests and employees.
Prepare and receive deliveries via vendor log.
Communicate with the incoming shift employees by logging pertinent information.
Work together with the team to maintain accurate logs such as customer complaint logs, vendor logs, shift notes, etc.
Coordinate with all hotel departments.
Adhere to the dress code, uniform, and name tags.
Stand when speaking to guests or when guests walk in.

QUALIFICATIONS

High School diploma or equivalent required; College coursework in related field helpful.
Computer knowledge of Excel and Word
Experience in a hotel or a related field preferred but not required.
Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
Demonstrate ability to multi-task, be detail-oriented, and be a good problem solver who can effectively resolve guest conflicts.
Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must work well in stressful high-pressure situations.
Ability to perform numerical operations using basic counting adding, subtracting, multiplying, and dividing.
Ability to read, comprehend and write simple instructions and/or short correspondence and memos.
Must be willing and able to work a varied schedule that may include evenings, nights, weekends, and holidays.
Ability to participate in the creation of an enjoyable work environment.

Pay: From $18.50 per hour

Benefits:

401(k)
Health insurance
Paid time off

Experience:

Visual Matrix: 1 year (Preferred)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in foothill ranch, ca

Front Desk Agent

Operations Supervisor ("Supervisor/a de Operaciones")

Night Auditor

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Front Desk Agent (Full Time)

Guest Service Agents at Anaheim Resort Suites

Front Desk Agent - Full Time

Part-Time Front Desk Agent

Front Desk Agent

Front Office Agent

Guest Service Agent

Guest Service Agent

Marriott Laguna Cliffs Resort - Front Desk Agent

Guest Service Agent at Homewood Suites

Front Desk Agent

Front Desk Agent (Part Time)

Front Office Agent, Elwood Club

Front Desk Agent

Overnight Guest Service Agent - Full Time

Guest Service Agent

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