Top 2494 Head of customer Jobs in Fords, Nj

Senior Customer Service Specialist
DSV —Iselin, NJ
- $71,760 - $89,700 a year
- Full-time
- Office
- Continuous improvement
- Contracts
7d
Cashier
Home Depot —Woodbridge, NJ
- $17 - $18 an hour
- 1 year
- Entry level
- Employee stock purchase plan
- Health insurance
Cashier
SNIPES —Perth Amboy, NJ
- Part-time
- 18 years or older
- Merchandising
- Ability to stand for extended periods
Head of Customer Success
Axion —New York, NY
- $225,000 - $255,000 a year
- Full-time
- Management
- 8 years
- Analysis skills
Merchandise and Stocking Associate
Sam's Club —Edison, NJ
- $19 - $27 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Head of Customer Support
Obsidian Security —New York, NY
- $165,000 - $199,000 a year
- Remote
- Continuous improvement
- Senior level
- Leadership
Quick Apply
Stock Personnel
SNIPES —Perth Amboy, NJ
- Part-time
- Merchandising
- 16+ years old
- Ability to stand for extended periods
Lube Technician AN3143- Cranbury
Valvoline Instant Oil Change —Cranbury, NJ
- $17 - $18 an hour
- Computer literacy
- Ability to climb stairs
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Septic Technician
United Site Services —Keasbey, NJ
- $25.08 - $35.12 an hour
- Full-time
- CDL B
- Writing skills
- CDL A
- Health savings account
- AD&D insurance
Deli Clerk (BOH)
Uncle Gs Management Corp. —Tinton Falls, NJ
- $16 - $18 an hour
- Full-time
- 18 years or older
- Food service experience
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Senior Analyst, Disbursements
Daiichi Sankyo, Inc. —Basking Ridge, NJ
- $83,360 - $125,040 a year
- Mid-level
- Office
- Bachelor's degree
Preschool Lead Teacher
Lightbridge Academy —Somerset, NJ
- $18 - $20 an hour
- Full-time
- Background check
- School experience
- Classroom
- Paid time off
- 401(k) matching
Quick Apply
3d
Senior HVAC Technician
Uncommon Schools —Newark, NJ
- $43 - $50 an hour
- Weekends as needed
- 7 years
- Schematics
- Customer service
- Health savings account
- Health insurance
Quick Apply
Fence Technician
United Site Services —Old Bridge, NJ
- $20.42 - $27.57 an hour
- Full-time
- Construction site
- Mid-level
- Driver's License
- Health savings account
- AD&D insurance
11d
Deli Clerk (PT)
Uncle Gs Management Corp. —Tinton Falls, NJ
- $19 an hour
- Part-time
- English
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Head Lifeguard - Old Bridge, East Brunswick, Sayreville min 18 yr old & 2 yrs exp
Alta Aquatics —Old Bridge, NJ
- $20 an hour
- Temporary
- Management
- Heavy lifting
- Customer service
- Flexible schedule
- Referral program
Quick Apply
14d
Head Autobody Technician - $6,000 Bonus
Carvana —Manville, NJ
- $28 - $35 an hour
- Overtime
- Background check
- 18 years or older
- 5 years
- Loan repayment program
- Tuition reimbursement
Quick Apply
Deli Clerk (BOH) (overnight)
Uncle Gs Management Corp. —Tinton Falls, NJ
- $18 - $20 an hour
- Overnight shift
- High school diploma or GED
- Entry level
- Kitchen experience
- Health insurance
- Dental insurance
Quick Apply
Assistant Head Coach / Assistant Head Trainer
F45 Training Exchange Place Jersey City —Jersey City, NJ
- $30 - $40 an hour
- Part-time
- Hospitality
- CPR Certification
- Sales
- Employee discount
- Professional development assistance
Quick Apply
HSE Specialist
Siegwerk Druckfarben AG & Co. KGaA —Carteret, NJ
- Mid-level
- 3 years
- Travel

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head of customer jobs near fords, nj

Senior Customer Service Specialist

DSV -
Iselin, NJ

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Job Details

Full-time
$71,760 - $89,700 a year
7 days ago

Qualifications

Performance monitoring
Data integrity assurance
Data quality checks
Cost reduction by process optimization
Managing customer accounts
Contract management
Operational analysis
Customer relationship building
Data analysis reporting
Market analysis
Accounts receivable management
Standard Operating Procedures (SOPs) implementation
Logistics customer service
Pricing optimization
Providing information to customers
Business analysis
Account development
Managing clients in a customer support role
Cross-selling
Key Performance Indicators
Policy & process development
Sales quoting
Continuous improvement
Data quality monitoring
EDI transactions for logistics
Customer engagement
Customer relationship management
Contracts
Leading team collaboration initiatives
Management reporting

Full Job Description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Customer Service

DSV – Global Transport and Logistics

At DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visit dsv.com

Location: USA - Iselin, Wood Ave

Division: Group
Job Posting Title: Senior Customer Service Specialist
Time Type: Full Time

The Senior Customer Service Specialist serves as a key point of contact for strategic customers, providing comprehensive account management and ensuring a high level of service across DSV’s organization. This role is responsible for building and maintaining strong customer relationships, coordinating cross-functional support, monitoring service performance, and identifying opportunities to strengthen customer satisfaction, operational efficiency and business growth.

Working closely with customers, Sales, Operations, and other internal stakeholders, the Senior Customer Service Specialist provides strategic and operational support to key accounts. The role combines customer relationship management with data analysis, performance management, rate and yield optimization, process improvement, and proactive issue resolution to ensure DSV consistently meets customer expectations and contractual commitments.

The successful candidate will serve as a trusted partner to both the customer and internal teams, anticipating customer needs, identifying risks and opportunities, and driving solutions that improve service delivery, productivity, and overall account performance.

Account Management

Act as primary contact for key accounts as defined by branch- and regional management
Build relationships across local levels of customer’s organization
Work across DSV’s network and divisions to maintain and grow share of wallet
Ensure rates are current, communicated to OPS, and submitted to USSC for auto rating purposes
Provide clients with market insights to best predict and maneuver market challenges
Create, maintain and update SOPs

Strategic Focus

Support contract and rate negotiations from local US perspective
Support sales manager/account owner with account plans and action outlined satisfaction, threats and development opportunities
Determine necessity and feasibility of EDI and other tech solutions that will support eBooking
Analyze volume- and workflows to optimize productivity and uncover cost savings for client
Manage rate optimization and yield management

Performance Review

Monitor, analyze and action customer performance according to committed volumes
Monitor, analyze and action DSV performance according to KPIs in Service Level Agreement
Ensure client reporting requirements are met
Support sales manager/account owner by providing select material slides for client business reviews on scheduled cadence and own any follow-up items

Operational Execution

Oversee day-to-day operational activities, identify risks, pain points and service gaps
Lead any and all collaboration efforts across internal stakeholders involved with the client
Head up and respond to spot quote requests identify upselling opportunities
Ensure data quality KPIs are met including timeliness and billing days
Achieve and maintain acceptable AR rating

For this position, the expected base pay range is $71,760 to $89,700. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com

Apply Now

Refine Your Search

head of customer jobs in fords, nj

Senior Customer Service Specialist

Cashier

Cashier

Head of Customer Success

Merchandise and Stocking Associate

Head of Customer Support

Stock Personnel

Lube Technician AN3143- Cranbury

Septic Technician

Deli Clerk (BOH)

Senior Analyst, Disbursements

Preschool Lead Teacher

Senior HVAC Technician

Fence Technician

Deli Clerk (PT)

Head Lifeguard - Old Bridge, East Brunswick, Sayreville min 18 yr old & 2 yrs exp

Head Autobody Technician - $6,000 Bonus

Deli Clerk (BOH) (overnight)

Assistant Head Coach / Assistant Head Trainer

HSE Specialist

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