Top 1788 Customer service technician Jobs in Forest Grove, Or

Retail Customer Service Associate
FedEx Office —Cornelius, OR
- Part-time
- Maintenance
- High school diploma or GED
- Project management
5d
Water & Mold Restoration Technician
New System Restoration Inc. —Hillsboro, OR
- Part-time
- Background check
- Clean driving record
- Mid-level
- Paid training
- Paid time off
Quick Apply
13d
Certified Veterinary Technician - Surgery
BluePearl Specialty + Emergency Pet Hospital —Portland, OR
- $23 - $44 an hour
- Full-time
- Vital signs
- Hospital
- Mid-level
- Continuing education credits
- Paid parental leave
Quick Apply
Material Customer Service Representative - Japanese Language Skills
AGC Electronics America —Hillsboro, OR
- $57,000 - $72,000 a year
- Full-time
- Mid-level
- Microsoft Office
- Organizational skills
Quick Apply
5d
Land Survey Cad Technician
Weddle Land Surveying & KJM Land Surveying- powered by ZenaTech Inc. —Beaverton, OR
- $55,000 - $75,000 a year
- Full-time
- Background check
- AutoCAD
- Civil engineering
- Health savings account
- Paid holidays
Quick Apply
Honda Master Technician - Hillsboro Honda
Dick's Hillsboro Honda —Hillsboro, OR
- $30 - $45 an hour
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid training
- Health insurance
Quick Apply
Tractor Mechanic & Small Engine Technician
Confidential —Yamhill County, OR
- From $25 an hour
- Overtime
- Mechanic experience
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
2d
NA Ink Center Support Technician
Flint Group —Portland, OR
- $20 - $30 an hour
- Extended hours
- Microsoft Word
- Background check
- Ability to walk for extended periods
- Health savings account
- Paid holidays
Quick Apply
7d
Fence Technician
United Site Services —Tualatin, OR
- $21.38 - $29.93 an hour
- Full-time
- Mid-level
- Team management
- US work authorization
- Health savings account
- AD&D insurance
Utility Technician
United Site Services —Tualatin, OR
- Full-time
- Mid-level
- CDL
- Flatbed truck
- Health savings account
- AD&D insurance
Certified Nissan Technician | Flat-Rate - Tonkin Wilsonville Nissan
Tonkin Wilsonville Nissan —Wilsonville, OR
- $60,000 - $100,000 a year
- ASE Certification
- 18 years or older
- Clean driving record
- Disability insurance
- Health insurance
Quick Apply
X-Ray Technician
Exiges Imaging —Portland, OR
- $34 - $36 an hour
- Full-time
- Clean driving record
- Anatomy knowledge
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
ASE Master Certified A Level Automotive Technician for Growing Local Shop!
Accu-Tech Automotive —McMinnville, OR
- From $50 an hour
- 8 hour shift
- Computer literacy
- No high school diploma
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
1d
Behavioral Health Technician - Crisis
Lifeline Connections —Vancouver, WA
- $20.39 - $22.60 an hour
- Weekends as needed
- CPR Certification
- BLS Certification
- Adults
- Paid holidays
- Disability insurance
Quick Apply
Surgery Veterinary Technician (CVT, RVT, LVT)
DoveLewis Veterinary Emergency and Specialty Hospital —Portland, OR
- $28 - $44 an hour
- Online Application
- Bachelor of Science
- Pass drug screening
- Mid-level
Quick Apply
Instrument Person / Rodman / Junior Survey Drone Technician
Weddle Land Surveying & KJM Land Surveying - powered by ZenaTech Inc. —Beaverton, OR
- $19 - $24 an hour
- Full-time
- Heavy lifting
- High school diploma or GED
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Service Technician
Interstate Pest Management —Scappoose, OR
- $22 - $26 an hour
- Full-time
- Background check
- Driving
- In-person
- Paid training
- Fuel card
Quick Apply
Service/ Sales Technician
SureClean Solutions —Portland, OR
- $42,000 - $65,000 a year
- Full-time
- Communication skills
- Entry level
- Under 1 year
- Paid training
- Paid time off
Quick Apply
CNC Field Service Technician
Selway Machine Tool —Portland, OR
- Full-time
- Background check
- Customer service
- Mid-level
- Travel reimbursement
- Paid holidays
Quick Apply
Dealership Technician | Beaverton Kia
Beaverton Kia —Beaverton, OR
- Full-time
- ASE Certification
- Background check
- Dealership
- Paid training
- Health savings account
Quick Apply

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Retail Customer Service Associate

FedEx Office -
Cornelius, OR

Apply Now

Job Details

Part-time
5 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [email protected].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.

Apply Now

Refine Your Search

customer service technician jobs in forest grove, or

Retail Customer Service Associate

Water & Mold Restoration Technician

Certified Veterinary Technician - Surgery

Material Customer Service Representative - Japanese Language Skills

Land Survey Cad Technician

Honda Master Technician - Hillsboro Honda

Tractor Mechanic & Small Engine Technician

NA Ink Center Support Technician

Fence Technician

Utility Technician

Certified Nissan Technician | Flat-Rate - Tonkin Wilsonville Nissan

X-Ray Technician

ASE Master Certified A Level Automotive Technician for Growing Local Shop!

Behavioral Health Technician - Crisis

Surgery Veterinary Technician (CVT, RVT, LVT)

Instrument Person / Rodman / Junior Survey Drone Technician

Service Technician

Service/ Sales Technician

CNC Field Service Technician

Dealership Technician | Beaverton Kia

I want to receive the latest job alert for customer service technician in forest grove, or

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