Top 678 Service manager Jobs in Forest Park, Ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
SERVICE MANAGER - Gateway at Cedar Brook
ARLINGTON PROPERTIES LLC —Decatur, GA
- Weekends as needed
- Clean driving record
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Service Delivery Manager
Coretelligent —Atlanta, GA
- $90,000 - $120,000 a year
- Email
- Remote
- 3 years
- Contracts
- Senior level
- Paid parental leave
- Health savings account
Quick Apply
Service Manager
BUDDY OP I LLC —Decatur, GA
- $160,000 - $220,000 a year
- Full-time
- High school diploma or GED
- Computer skills
- Senior level
Quick Apply
Regional Mobile Service Manager
VANGUARD TRUCK CENTERS LLC —Forest Park, GA
- $80,000 - $150,000 a year
- 3 years
- CDL
- High school diploma or GED
Quick Apply
13d
Customer Service Supervisor
International Paper —Forest Park, GA
- $69,500 - $92,600 a year
- Full-time
- 8 years
- High school diploma or GED
- Bachelor's degree
5d
Warranty Service Manager
David Weekley Homes —Atlanta, GA
- Full-time
- Research
- Mid-level
- Budgeting
- Profit sharing
- Paid holidays
Quick Apply
Regional Service Manager
MARK VII EQUIPMENT INC —Atlanta, GA
- $95,000 - $115,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Apartment Maintenance Supervisor (Experience Required)
Evergreene Management —Atlanta, GA
- $28 - $32 an hour
- Overtime
- Customer service
- Maintenance
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Operations Manager - Commercial Roofing
Roofing Talent America —Georgia
- $100,000 - $130,000 a year
- Email
- Team management
- Mentoring
- Senior level
- Fuel card
- Paid holidays
Quick Apply
11h
1099 Refrigeration Technician
HMCB LLC —Atlanta, GA
- $65 - $85 an hour
- Weekends as needed
- Mid-level
- Driver's License
- Reliable transportation
Quick Apply
Planning Supervisor
NewCold —Atlanta, GA
- Mid-level
11d
Lead Equipment Technician and Service Manager
Lambright Group Staffing Solutions —Doraville, GA
- $40 a week
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
4d
Lead Fleet Services
Ansco & Associates, LLC —Tucker, GA
- Weekends as needed
- 18 years or older
- Mid-level
- CDL
- Paid holidays
- Disability insurance
Quick Apply
7d
Commercial Roofing Service Manager
Hi-Peak Staffing —Marietta, GA
- $100,000 - $130,000 a year
- Construction site
- Sales
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Senior Manager, Business Tax Services - Private Clients
KPMG —Atlanta, GA
- Full-time
- CPA
- 8 years
- Bachelor's degree
- Disability insurance
- Health insurance
RN Regional Operations Manager, Surgical Services
EyeSouth Partners —Atlanta, GA
- Full-time
- Nursing
- 7 years
- Surgery
- Health savings account
- AD&D insurance
12d
Field Service Manager
Shermco Industries, Inc. —Atlanta, GA
- $120,000 - $160,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
Regional Manager - GA
Mission Rock Residential LLC —Atlanta, GA
- $120,000 - $140,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Assistance Service Manager
Asbury —Stonecrest, GA
- Full-time
- 18 years or older
- Sales
- Dealership
- Paid training
- Paid parental leave
Quick Apply

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service manager jobs near forest park, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Chick-fil-A Supply LLC -
Atlanta, GA

Apply Now

Job Details

Qualifications

Customer relationship building
Managing teams in a customer support role
English
High school diploma or GED
CRM system proficiency

Full Job Description

Overview:

As a Restaurant Services Supervisor, you will lead a team of Customer Service Representatives and Specialist(s) dedicated to delivering exceptional service for Chick-fil-A® Operators and their team members. In this role, you will be responsible for the team’s achievement of critical key performance indicators (KPIs). The Supervisor will motivate the team to achieve and maintain a high level of service to Owner/Operators and their teams, assist with issue and process resolution, and drive innovation contributing to the growth of Restaurant Services’ processes and technology. This position is located in Atlanta, GA.

Who is Chick-fil-A Supply?
We are a wholly owned subsidiary of Chick-fil-A, Inc. and an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply provides a seamless delivery experience that ensures restaurants have the food and products they need, when they need them. As part of the Chick-fil-A family, we extend a culture of care through all our operations. For more information, visit cfa-supply.com.

Location: 5200 Buffington Rd, Atlanta, GA 30349

Responsibilities:

- Lead a team of customer service representatives while fostering a culture reflective of Chick-fil A’s mission and core values
- Monitor customer feedback and share insights with key leaders
- Serve as a point of escalation to resolve complex issues and questions from Restaurants
- Plan, organize, and oversee the day-to-day operations and team schedules
- Collaborate with DC leaders to identify and resolve operational bottlenecks
- Complete call monitoring reviews and provide coaching feedback to the team
- Oversee maintenance of standard operating procedures/job aids and identify opportunities to improve and/or streamline processes
- Analyze customer service data/metrics, influence, and drive process improvement initiatives to meet strategic targets
- Hire and develop new Restaurant Service representatives
- Publish KPIs; conduct timely and constructive performance evaluations according to plan

Required Qualifications (Knowledge, Skills, & Abilities):

Required Business Qualifications:

High School Diploma or equivalent
2-4 years’ experience in customer service leadership
Have experience with a CRM system
Ability to work a flexible schedule including holidays and rotating weekends
Strong relationship building skills and exceptional ability to communicate effectively across a range of stakeholders including Restaurant Operators and Distribution Center management
Demonstrated ability to adapt to change and respond to difficult and challenging situations in a professional manner
Proven record of working independently with little oversight; ability to prioritize tasks and workload
Exceptional attention to detail and organization
High degree of initiative and urgency
Proactive and solutions-oriented problem solver
Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications

As the Restaurant Services Supervisor, you are also:

A skilled communicator across all levels of an organization, with both teammates and suppliers.
A quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything.
A customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services.
Committed without compromise to food safety for customers and a safe workplace for colleagues.
Inspired to uphold Chick-fil-A values and act with integrity.
A driver of results who can be counted on to not only meet but exceed goals and push others to do the same.
A problem solver who can identify hidden problems, looks beyond the obvious and doesn't stop at the first answer.
A servant leader who puts others before themselves, corrects mistakes with authenticity and respects all viewpoints.

Preferred Qualifications (Knowledge, Skills, & Abilities):

Associate’s Degree
10 years’ experience in a customer support environment
A demonstrated ability to perform and adapt in a changing environment
Proficiency in MS Suite (Excel, PowerPoint, Word)

Required Years of Experience: 2 Travel Requirements: 5% Required Level of Education: High School Diploma or GED Preferred Level of Education: Associate's Degree Relocation Assistance Provided: No Work Environment: Office

Apply Now

Refine Your Search

service manager jobs in forest park, ga

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

SERVICE MANAGER - Gateway at Cedar Brook

Service Delivery Manager

Service Manager

Regional Mobile Service Manager

Customer Service Supervisor

Warranty Service Manager

Regional Service Manager

Apartment Maintenance Supervisor (Experience Required)

Service Operations Manager - Commercial Roofing

1099 Refrigeration Technician

Planning Supervisor

Lead Equipment Technician and Service Manager

Lead Fleet Services

Commercial Roofing Service Manager

Senior Manager, Business Tax Services - Private Clients

RN Regional Operations Manager, Surgical Services

Field Service Manager

Regional Manager - GA

Assistance Service Manager

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