Top 173 Guest services manager Jobs in Forestville, Ca

Restaurant Manager
Long Meadow Ranch —Saint Helena, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Bar
- Clean driving record
- Health insurance
- Dental insurance
Quick Apply
Restaurant Manager
Harvest Inn —Saint Helena, CA
- $33 - $37 an hour
- Full-time
- Background check
- Hospitality
- 7 years
- Paid training
- Health insurance
Quick Apply
Banquet Manager
Long Meadow Ranch —Saint Helena, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Background check
- Clean driving record
- Sales
- Health insurance
- Dental insurance
Quick Apply
Inside Sales Manager
The Chefs' Warehouse —Petaluma, CA
- $71,000 - $72,000 a year
- Full-time
- Customer service
- 5 years
- Office
- Employee stock purchase plan
- Paid holidays
Quick Apply
Guest Relations Coordinator
Montage International —Healdsburg, CA
- $28.43 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Director of Guest Services
Solage —Calistoga, CA
- $110,000 - $120,000 a year
- Weekends as needed
- Residential
- 3 years
- Senior level
Quick Apply
Rooms Controller
Montage International —Healdsburg, CA
- $31.26 an hour
- Online Application
- Inventory management
- Computer literacy
- Writing skills
Executive Team Leader, Human Resources (Assistant Manager, Santa Rosa)
Target —Santa Rosa, CA
- $83,200 - $130,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Conflict management
- Paid holidays
- Disability insurance
4d
Guest Service Agent - PART TIME or FULL TIME
Lodge at Healdsburg —Healdsburg, CA
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
Quick Apply
9d
BEVERAGE SHIFT MANAGER
GRATON RESORT & CASINO —Rohnert Park, CA
- $95,000 a year
- Full-time
- Bar
- Mid-level
- 3 years
Club & Spa Operations Manager
Flamingo Resort —Santa Rosa, CA
- $80,000 - $90,000 a year
- Full-time
- CPR Certification
- 3 years
- Bachelor's degree
Quick Apply
NEW HIRE FACILITATOR: PART-TIME
GRATON RESORT & CASINO —Rohnert Park, CA
- $31 an hour
- Part-time
- 18 years or older
- Microsoft Excel
- Ability to walk for extended periods
- Paid time off
Food and Beverage Manager
Vinarosa Resort and Spa —Santa Rosa, CA
- $80,000 - $90,000 a year
- Full-time
- Organizational skills
- Training & development
- Senior level
Quick Apply
Supervisor - Guest Relations
27 North | XXVII North —Healdsburg, CA
- $23 - $25 an hour
- Email
- Inventory management
- Mid-level
- Hotel
Quick Apply
General Manager
Elsewhere Wine Bar & Lounge —Saint Helena, CA
- $145,000 - $155,000 a year
- Weekends as needed
- Bar
- Computer literacy
- Bachelor of Science
- Health insurance
- Paid time off
Quick Apply
Fitness Sales Manager
YogaSix Santa Rosa —Santa Rosa, CA
- $70,000 - $93,700 a year
- Full-time
- CPR Certification
- Inventory management
- Writing skills
- 401(k)
- Paid time off
Quick Apply
Marketplace Operations Manager
Little Saint —Healdsburg, CA
- $85,000 - $100,000 a year
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Ulta Beauty, Inc. —Santa Rosa, CA
- $28 - $35 an hour
- Weekends as needed
- Merchandising
- Bachelor's degree
- Continuous improvement
- Dental insurance
- Paid time off
8d
Tasting Room Manager
Distinguished Vineyards —Healdsburg, CA
- $95,000 - $105,000 a year
- Full-time
- Bar
- Microsoft Outlook
- 5 years
- Wellness program
- Health insurance
PF General Manager
Key Collision Group —Petaluma, CA
- $70,304 a year
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply

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Restaurant Manager

Long Meadow Ranch -
Saint Helena, CA

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

Customer communication
Staff supervision
EHS
Guest relations
Coaching
Employee relationship building
Shift management
Driver's License
Recruiting
Productivity software
Managing food service teams
General management

Full Job Description

Long Meadow Ranch is a family-owned and operated producer and purveyor of world-class wine and food that is economically successful and socially responsible using diversified, sustainable, and organic farming methods.

Long Meadow Ranch’s restaurant at Farmstead showcases the seasonal, ingredient-driven American farmhouse cooking of Executive Chef Stephen Barber. Housed in a former nursery barn, our 110-seat restaurant features an authentic farm-to-table menu. The ingredients are foraged from local sources and feature Long Meadow Ranch’s award-winning wines, handcrafted extra virgin olive oils, grass-fed beef, lamb, eggs, and heirloom fruits and vegetables.

Long Meadow Ranch has an exciting opportunity for a Restaurant Manager to manage the delivery of a consistent, customer focused experience. Under the direction of the Director of Destinations Operations, the Restaurant Manager will provide staff training and coaching to reach operational excellence. Actively involved on the restaurant floor, the Restaurant Manager will provide oversight of the staff and will address customer service issues. This role will also manage the day-to-day operations of the restaurant including ordering product and optimizing profits.

Responsibilities

Actively engage in service for the majority of working hours
Directly perform hands-on work on an ongoing basis to manage employee performance, provide feedback and coaching, and otherwise role model appropriate behaviors in the restaurant
Lead by example and maintain a strong floor presence supporting staff throughout the day - get your hands dirty
Provide managerial support for all operations on the property including events and wine bar
Maintain procedures and standards for team service
Ensure all tables receive a manager touch to check on their experience and resolve any issues prior to the customer leaving
Ensure positive guest experience in all areas responding promptly to complaints and take action to resolve guest issues
Respond to all negative feedback scorecards when received by providing additional detail to the Director of Destinations Operations and confirmation of checking in with the table
Coach staff on customer feedback received and document performance issues per company standards
Maintain guest satisfaction by monitoring and auditing food, beverage and service offerings.
Build relationships with preferred patrons, recognize special occasions and PX guests
Ensure that all food safety, food quality standards, workplace safety standards, customer service standards and company policies are met in compliance with all Department of Environmental Health food safety regulations
Maintain a facility that is safe, secure and healthy as well as consistently “inspection ready” in all areas including front of house and back of house following systems established by the Director of Destinations Operations, maintain facilities as needed including mechanical systems, equipment, operation of lights, music and decor
Maintain standard operating procedures as established by the General Manager
Under the supervision of the General Manager, manage the recruitment, selection, training, counseling and discipline of front of house staff. Maintain written documentation of discipline on company templates
Lead daily pre-shift meetings and communicate menu features, service points and beverage training developing weekly focus topics for service points
Open and close the restaurant as needed supporting the management team when someone on the team is out on leave or sick
Keep the Management fully informed of all issues, following company procedures, and take prompt corrective action when necessary or suggest alternate courses of action
Attend weekly manager meetings as scheduled by the Director of Destinations Operations.
Maintain a favorable working relationship with all company employees to foster and promote a cooperative, positive and respectful workplace culture
Collaborate with the Management to develop an effective plan for training including food & wine education, one-on-one training, communication of company standards & policies and Long Meadow Ranch brand training
Conduct regular staff performance reviews and provide growth opportunities
Meet restaurant financial objectives by helping to analyze variances; initiate corrective actions; develop and implement strategies to increase average meal checks
Order restaurant supplies as needed including coffee, tea, guest supplies, menu paper
Approve and code invoices per company standards and policies
Be responsible for all cash handling, banking and accounting procedures including end of day reconciliation and tip cash out systems
Follow up on credit card charge inquiries by promptly providing detail for the finance team

Qualifications and Requirements

At least 5 years of experience in a fast paced restaurant
Proven experience managing and coaching service staff in a fast paced restaurant setting
Strong organizational and communication skills to manage staff, interact with management and resolve customer service issues
Experience with restaurant software including Toast, Homebase, 7Rooms are a plus
Proficiency with Google suite and MS Office products
Excellent written and verbal communication skills
Able to lift 40+ lbs
Valid driver’s license and maintain a safe driving record
A pre-employment background check is required

Compensation and Benefits

This is a full-time, salaried position
The Company reasonably expects to pay in the range of $75k to $85k. Of course, this is depending on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, and business or organizational needs. This wage range may be modified in the future
Benefits including medical, dental and vision insurance, paid vacation and 401(k)

Apply online:

http://www.longmeadowranch.com/careers

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Shift:

Day shift
Evening shift
Night shift

Work Location: In person

Quick Apply

Refine Your Search

guest services manager jobs in forestville, ca

Restaurant Manager

Restaurant Manager

Banquet Manager

Inside Sales Manager

Guest Relations Coordinator

Director of Guest Services

Rooms Controller

Executive Team Leader, Human Resources (Assistant Manager, Santa Rosa)

Guest Service Agent - PART TIME or FULL TIME

BEVERAGE SHIFT MANAGER

Club & Spa Operations Manager

NEW HIRE FACILITATOR: PART-TIME

Food and Beverage Manager

Supervisor - Guest Relations

General Manager

Fitness Sales Manager

Marketplace Operations Manager

Operations Manager

Tasting Room Manager

PF General Manager

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