Top 38 Senior customer service representative Jobs in Forney, Tx

Temporary Outbound Customer Care Specialist
American Heart Association —Dallas, TX
- $17.50 an hour
- Full-time
- Remote
- High school diploma or GED
- Fair chance
- Typing
- Wellness program
- Paid holidays
Sr. Client Service Specialist, Commercial Risk - IAS, Southwest
The Baldwin Group —Rockwall, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Senior Service Professional
Cetera Financial Group —Dallas, TX
- $24.50 - $31.75 an hour
- Part-time
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
10d
Senior AP Customer Support
UT Southwestern —Dallas, TX
- Up to $46,800 a year
- Full-time
- Research
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
1d
Client Relations Coordinator (not remote)
Senior Helpers Central Dallas —Dallas, TX
- $24 - $30 a week
- Part-time
- Office
- In-person
- Entry level
- Paid training
- Paid time off
Quick Apply
Senior Manager Customer CARE Workforce Management
Southwest Airlines —Dallas, TX
- $138,800 - $154,200 a year
- Full-time
- 18 years or older
- English
- Office
- Profit sharing
- Health insurance
4d
Senior Customer Success Manager
Karbon —Dallas, TX
- $90,000 - $115,000 a year
- Remote
- 7 years
- Travel
- Senior level
- Paid parental leave
- Disability insurance
Quick Apply
Senior Customer Success Manager
PowerSchool Group LLC —Dallas, TX
- $69,700 - $103,200 a year
- 5 years
- Bachelor's degree
- Travel
- Wellness program
- Health savings account
Sr. Associate - Customer Care - Non - Voice 5B
Genpact US Services, LLC. —Richardson, TX
- $31,200 - $39,000 a year
- Full-time
- Marketing
- English
- Mid-level
Quick Apply
Senior Manager, Customer Support (Voice of the Customer)
Aurora —Dallas, TX
- $162,000 - $259,000 a year
- Full-time
- Hybrid work
- Management
- Office
- Analysis skills
Quick Apply
9d
SR CUSTOMER EXPERIENCE COORDINATOR - SSC
Mohawk Industries —Dallas, TX
- Monday to Friday
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
1d
Senior Manager, Customer Support (Customer Experience & Support Operations)
Aurora —Dallas, TX
- $162,000 - $259,000 a year
- Weekends as needed
- Hybrid work
- Office
- Recruiting
- Organizational skills
Quick Apply
9d
Senior Customer Success Manager (Remote - TX)
Nodes & Links —Dallas, TX
- $140,000 - $155,000 a year
- Full-time
- Remote
- 5 years
- Construction experience
- Senior level
- Health insurance
- 401(k)
Senior CSM, PBM
Rightway —Dallas, TX
- $125,000 - $145,000 a year
- 5 years
- Research
- Master's degree
Quick Apply
Senior Client Service Manager Fire Systems
Siemens —Dallas, TX
- $82,538 - $141,494 a year
- Full-time
- 5 years
- Office
- High school diploma or GED
Customer Success Manager, Senior
VEHLO —Dallas, TX
- Remote
- Background check
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
10d
Senior Manager, Customer Success (R5273)
SHIELD AI —Dallas, TX
- $144,160 - $216,240 a year
- Full-time
- 5 years
- Military
- Office
Sr. Associate - Customer Care - Voice 5B
Genpact US Services, LLC. —Richardson, TX
- $31,200 - $39,000 a year
- Full-time
- Sales
- Marketing
- Customer service
Quick Apply
Sr. Director, Client Engagement
Epsilon —Dallas, TX
- $128,000 - $192,000 a year
- Email
- Hybrid work
- Fair chance
- Senior level
- Leadership
- Commuter assistance
- Paid holidays
Senior Director, Servicing Operations
Mission Lane —Dallas, TX
- $184,000 - $216,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Disability insurance

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Temporary Outbound Customer Care Specialist

American Heart Association -
Dallas, TX

Apply Now

Job Details

Full-time
$17.50 an hour

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Customer communication
High school diploma or GED
Typing

Full Job Description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association has an excellent opportunity for a Temporary Outbound Customer Care Specialist.

Additional Information:

Salary: $17.50/Hour
Location: Fully remote
Equipment: Full home office set up provided to you (laptop, monitor, keyboard, mouse, and headset).
Shift: Monday – Friday 8:30am – 5:00pm CT

Daily Scope of Work – The Outbound Community Care Specialist will primarily focus on making outbound calls to thank and support volunteers for their recruitment and fundraising activities.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs.

Responsibilities

Make routine outbound calls to thank donors, welcome volunteers, and assist with events such as Heart Walk, youth activities, or advocacy issues.
Establish an ongoing support relationship and educate volunteers on aspects of fundraising.
Respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
Follow up on previous calls.
Use multiple software programs for tracking contact information and interactions.

Qualifications

High school diploma or equivalent
Typically requires 0-2 years of minimum relevant work experience. Preferred: At least six months of customer interaction experience, including managing accounts/clients and demonstrating a strong customer satisfaction focus and passion to help others.
The ability to multitask by simultaneously navigating several software programs and the Internet is required.
Exceptional communication skills, both verbal and written, including typing accuracy.
Critical thinking and problem-solving skills.
Must be able to work Monday – Friday 8:30 – 5:00pm CT.

Compensation & Benefits

Hourly Rate: $17.50/Hour

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

This position not a match with your skills? Click here to see other opportunities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities

#AHAIND2, #LI-Remote

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Default: Location : Location US-TX-Dallas

Posted Date 3 weeks ago (7/24/2026 4:31 PM)

Requisition ID 2026-17774

Job Category Call Center

Position Type Full Time

American Heart Association Offers

Health Benefits
Medical, Dental, and Vision Plans
Disability & Insurance
Well onTarget – Wellness Program
Holidays & Paid Time Off
Employee Assistance Programs (EAP)

Apply Now

Refine Your Search

senior customer service representative jobs in forney, tx

Temporary Outbound Customer Care Specialist

Sr. Client Service Specialist, Commercial Risk - IAS, Southwest

Senior Service Professional

Senior AP Customer Support

Client Relations Coordinator (not remote)

Senior Manager Customer CARE Workforce Management

Senior Customer Success Manager

Senior Customer Success Manager

Sr. Associate - Customer Care - Non - Voice 5B

Senior Manager, Customer Support (Voice of the Customer)

SR CUSTOMER EXPERIENCE COORDINATOR - SSC

Senior Manager, Customer Support (Customer Experience & Support Operations)

Senior Customer Success Manager (Remote - TX)

Senior CSM, PBM

Senior Client Service Manager Fire Systems

Customer Success Manager, Senior

Senior Manager, Customer Success (R5273)

Sr. Associate - Customer Care - Voice 5B

Sr. Director, Client Engagement

Senior Director, Servicing Operations

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