Top 278 Customer experience specialist Jobs in Fort Bliss Tx

Call Center Specialist (Bilingual English/Spanish)
Koniag Government Services —El Paso, TX
- Weekends as needed
- Background check
- Spanish
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Change Management Specialist
Summit Utilities Inc —Texas
- Full-time
- Remote
- Engineering
- Mid-level
- Training & development
- Health insurance
- Vision insurance
Quick Apply
Customer Support Specialist, Time Off Support
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
21h
Customer Support Specialist, Pay Run Management
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- Mid-level
- Office
- Bachelor's degree
Customer Support Specialist, Compliance
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- HIPAA
- English
- Mid-level
- Dental insurance
Move Money Solutions Hotline Specialist
Charles Schwab —El Paso, TX
- $26.44 - $31.25 an hour
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
Full-Time IT Support Specialist - El Paso
General Dynamics Information Technology —El Paso, TX
- $22.97 - $31.07 an hour
- Full-time
- Hybrid work
- Office
- Windows
- High school diploma or GED
Intake & Eligibility Specialist (VIRTUAL)
Career Team —El Paso, TX
- $48,000 - $52,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Background check
Quick Apply
Customer Support Specialist, Tax
Rippling —El Paso, TX
- $22.19 - $23.49 an hour
- Full-time
- Remote
- English
- Mid-level
- Office
(USA) Member Specialist
Sam's Club —El Paso, TX
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Customer Service Specialist II - El Paso, TX (Work from Home)
Savers/Value Village —El Paso, TX
- Weekends as needed
- Remote
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Intake and Eligibility Specialist
Career Team Enterprises —El Paso, TX
- $48,000 - $52,000 a year
- Hybrid work
- Bilingual
- Microsoft Word
- Background check
Data Intake Specialist
Steampunk —El Paso, TX
- $35,000 - $60,000 a year
- Weekends as needed
- Military
- Analysis skills
- Bachelor's degree
16h
Intake and Eligibility Specialist
Career Team —El Paso, TX
- $48,000 - $52,000 a year
- Hybrid work
- Bilingual
- Microsoft Word
- Background check
Quick Apply
Customer Success Activation Specialist - El Paso, TX
SumUp —El Paso, TX
- $20 an hour
- Full-time
- Mid-level
- Office
- Health insurance
- 401(k) matching
Quick Apply
7d
Shared Technical Services Specialist I
VITALANT —El Paso, TX
- $15.92 - $22.82 an hour
- Full-time
- Blood sampling
- Customer service
- Office
- AD&D insurance
- Disability insurance
Quick Apply
8d
RESEA Specialist
Dynamic Workforce Solutions —El Paso, TX
- $19 - $21 an hour
- Full-time
- Customer service
- Office
- Driver's License
- Paid holidays
- Disability insurance
Quick Apply
1d
Access Control Specialist
General Dynamics Information Technology —Fort Bliss, TX
- $16.48 - $22.30 an hour
- Computer literacy
- Mid-level
- Windows
- Paid time off
- 401(k) matching
1d
Customer Success Specialist
ADP —El Paso, TX
- Overtime
- Military
- Writing skills
- Organizational skills
- Paid time off
- Benefits from day one
Lead Call Center Specialist
Koniag Government Services —El Paso, TX
- Weekends as needed
- Spanish
- Microsoft Outlook
- English
- Paid holidays
- Health insurance

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customer experience specialist jobs near fort bliss tx

Call Center Specialist (Bilingual English/Spanish)

Koniag Government Services -
El Paso, TX

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching

Qualifications

Computer operation
Spanish
Customer communication
Microsoft Outlook
Spreadsheets
Child welfare services experience
English
Bachelor's degree
Microsoft Teams
Technical Proficiency

Full Job Description

Koniag Professional Services, a Koniag Government Services company, is hiring Call Center Specialists (Bilingual English/Spanish) to support KPS and our government customer. Must be a US Citizen and eligible to obtain a Public Trust clearance. This position is located in El Paso, TX.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, paid vacation and sick leave, and more.

This role involves responding to sensitive, high-impact calls and providing real-time guidance, crisis response, and resource coordination to promote the safety and well-being of vulnerable youth.

DUTIES

Deliver high-quality, compassionate services to UAC, sponsors, community members, and other callers
Communicate effectively in English and Spanish
Maintain professional judgment, especially during crisis calls
Respond to calls promptly
Manage and de-escalate calls from individuals in crisis
Triage calls for appropriate responses, referrals, and documentation
Provide case management/referral services
Apply quality standards to all calls and meet program deadlines
Work with stakeholders, including legal service providers and court officials
Assess changes affecting child safety and make referrals to officials
Follow protocols and policies in call handling including post-call documentation

MINIMUM QUALIFICATIONS

Bachelor's degree in a relevant field, such as psychology, social work, mental health, or a related field.
At least 1 year of child welfare experience.
Bilingual in English and Spanish is REQUIRED.
Strong computer skills, including proficiency in Microsoft Excel, Word, Teams, and Outlook.
Comfortable learning new systems and working with case management software.
Exceptional verbal and written communication skills.
Ability to navigate sensitive conversations and emotionally charged topics with professionalism and empathy.

PREFERRED QUALIFICATIONS

Prior call center experience, especially in behavioral health or child/family services.
Familiarity with Federal government programs that support UAC.
Working knowledge of trauma-informed care principles and best practices in crisis intervention.

ADDITIONAL INFORMATION

This is an onsite role located in our secure El Paso, TX facilities. Remote/virtual work is prohibited.
As part of a 24x7x365 essential operation, this position may require work on evenings, weekends, holidays, or during emergency situations.
A mandatory 3-week training period (combination of webinars, self-paced learning, and workshops) must be completed prior to shift assignment.
U.S. Citizenship or Permanent Residency required. Must be eligible for Public Trust clearance

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience specialist jobs in fort bliss tx

Call Center Specialist (Bilingual English/Spanish)

Change Management Specialist

Customer Support Specialist, Time Off Support

Customer Support Specialist, Pay Run Management

Customer Support Specialist, Compliance

Move Money Solutions Hotline Specialist

Full-Time IT Support Specialist - El Paso

Intake & Eligibility Specialist (VIRTUAL)

Customer Support Specialist, Tax

(USA) Member Specialist

Customer Service Specialist II - El Paso, TX (Work from Home)

Intake and Eligibility Specialist

Data Intake Specialist

Intake and Eligibility Specialist

Customer Success Activation Specialist - El Paso, TX

Shared Technical Services Specialist I

RESEA Specialist

Access Control Specialist

Customer Success Specialist

Lead Call Center Specialist

I want to receive the latest job alert for customer experience specialist in fort bliss tx

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