Top 19 Help desk support Jobs in Fort Collins, Co

Technology Support Specialist
Loveland Housing Authority —Loveland, CO
- $52,000 - $63,800 a year
- Weekends as needed
- Background check
- Clean driving record
- Computer Science
- Health savings account
- Paid holidays
Quick Apply
9d
IT Help Desk
Press-One Customer Care —Fort Collins, CO
- $19 - $20 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
- Paid training
Technical Support Analyst I
Care Synergy —Fort Collins, CO
- $23.53 - $27.65 an hour
- Overtime
- High school diploma or GED
- Travel
- Older adults
- 403(b) matching
- Health savings account
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Service Desk Analyst
Anduril Industries —Fort Collins, CO
- $67,000 - $88,000 a year
- Email
- Up to 50% travel
- Mid-level
- 3 years
Quick Apply
2d
Customer Service Advisor I or II
Core Fiber —Loveland, CO
- $35,040 - $52,998 a year
- Weekends as needed
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Technical Analyst - OIT Internal (Hybrid Workplace)
State of Colorado —Fort Collins, CO
- $61,500 - $72,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Pass drug screening
- Opportunities for advancement
1d
IT Service Technician I, Facilities
Greeley-Evans School District 6 —Greeley, CO
- $27.33 - $43.82 an hour
- Contract
- Google Workspace
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Program Analyst
Ardalyst —Fort Collins, CO
- $18 - $23 an hour
- Full-time
- Azure
- Research
- Office
- Disability insurance
- Health insurance
Quick Apply
Application Support Specialist
Northern Water —Berthoud, CO
- $38.71 - $44.70 an hour
- Full-time
- Azure
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
DEPUTY ASSOCIATE CIO, CLIENT EXPERIENCE CENTER
US Office of the Chief Information Officer —Fort Collins, CO
- $204,122 - $216,010 a year
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Travel
Director, Data & Analytics
Five Rivers Cattle Feeding, LLC —Johnstown, CO
- $100,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- 5 years
- Senior level
Quick Apply

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IT Service Technician I, Facilities
Greeley-Evans School District 6 —Greeley, CO
Performs data entry and maintenance of records such as project documents, user instructions, and help desk tickets. Must have high school diploma or GED.
$27.33 - $43.82 an hour
IT Support Technician
PTA Plastics —Niwot, CO
Continuously develop technical knowledge and skills to support evolving business needs. Associate degree in Information Technology, Computer Science, or related…
$25 - $32 an hour
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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
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Help Desk Agent
Phaxis LLC —Columbus, OH
While providing the highest level of customer service, the Help Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a…
Quick Apply

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Technology Support Specialist

Loveland Housing Authority
Loveland, CO

Quick Apply

Job Details

Full-time
$52,000 - $63,800 a year
9 days ago

Benefits

Health savings account
457(b)
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Employee relationship building
Driver's License
Bachelor's degree
CompTIA A+
Stakeholder relationship building

Full Job Description

Loveland Housing Authority is hiring a Technology Support Specialist who plays a critical role in delivering seamless technological experiences across the organization. Serving as the primary point of contact for end-user support, this proactive and customer-focused professional ensures employees have the tools, access, training, and technical assistance needed to perform their roles effectively and support LHA’s mission. This is a non-exempt, onsite position.

At Loveland Housing Authority (LHA), our world-class culture is shaped by dedicated team members who share a commitment to professional excellence and collective success. Our purpose is simple: to put people at the center of every relationship. Our values guide how we serve our residents, collaborate with community partners, and support one another. To remain customer-focused and mission-driven, we encourage innovation, entrepreneurial thinking, collaboration, and accountability across all levels of the organization.

LHA is proud to be a family-friendly employer that fosters an open, honest, diverse, and inclusive environment. Our people first approach creates a culture rooted in trust, respect, and integrity — defining who we are and how we work. If this sounds like you, Loveland Housing Authority is looking for you!

Loveland Housing Authority offers:

Salary range of $52,000 to $63,800 annually
Generous PTO and all Federal holidays
Paid Volunteer Day(s)
Medical coverage for employees and families with substantial employer-paid contributions
Dental and Vision coverage
Life insurance
Short-term and long-term disability
Employee Assistance Program (EAP)
457(b) with a 5% company contribution and 100% vesting immediately

Join a team where your contributions matter — to the organization, to the community, and to the people we serve. See job description for specific qualifications. Candidates should submit their resume by Thursday, July 2nd 2026, at 4:00 p.m.

Job Description:

Essential Job Duties/Responsibilities:

Technical Support & Troubleshooting

Provide first-line support via in-person, phone, and e-mail.
Diagnose and resolve hardware, software, and connectivity issues in Windows environments.
Set up and troubleshoot desktops, laptops, mobile devices, printers, and peripherals.

Application & System Support

Support LHA corporate applications including Yardi and Microsoft 365.
Manage account provisioning, access control, and hardware setup for onboarding/offboarding.
Assist with software updates, license renewals, and basic training for end users.

Asset & Vendor Management

Maintain inventory of technology assets and oversee hardware lifecycle (procurement, deployment, repair, decommissioning).
Coordinate with external vendors for escalations, repairs, replacements, and licensing.

Documentation & Process Improvement

Create, maintain, and update technology support documentation, FAQs, and troubleshooting guides.
Ensure timely resolution of end user support issues in line with service expectations.
Identify and implement process improvements to enhance efficiency and user experience.

Team & Stakeholder Collaboration

Collaborate with managers to understand departmental needs, to better prepare end users to perform their duties effectively.
Cultivate positive and productive partnerships with internal colleagues by facilitating open communication, aligning goals, and promoting a culture of mutual support to drive organizational success.
Collaborate with Operations Director and System Administrator on upgrades, process improvements, training initiatives, and strategic technology planning.
Lead the internal e-support group including meetings, workflows, projects, etc.

Provides flexible support by taking on supplementary tasks that contribute to team success and organizational goals.

Supervisory Duties:

None

Knowledge, Skills, and Abilities:

Technical Skills

Proficiency in Windows environments and Microsoft 365 suite.
Familiarity with networking concepts (Wi-Fi, DNS, VPN).
Experience with ticketing systems (preferred).
Certifications (CompTIA A+, Microsoft Fundamentals) are preferred.

Soft Skills

Strong problem-solving and multitasking abilities.
Excellent communication and customer service.
Ability to work independently in a fast-paced environment.

Organizational Values (required for all positions):

Integrity, Accountability, Community Focus, Respect

Job Specific Competencies:

Active Listening, Organizational Skills, Responsiveness, Attention to Detail, Positive Attitude, Teamwork, Collaboration, Professionalism, Technical Proficiency, Innovation, Problem Solving Skills, Trust

Education and/or Experience Required/Preferred:

Bachelor’s degree in computer science, information technology, management information systems, or a related field required.
Certifications including CompTIAA+ and/or Microsoft Fundamentals preferred.
Minimum of three (3) years’ experience in an end user support or help desk role.
Equivalent combination of education and experience may be considered.

Driver’s License and Background Check:

Must possess and maintain a valid Colorado Driver’s License with acceptable driving record (no major violations within the past three years) and be insured through Loveland Housing Authority insurance carriers.
Employment is contingent upon successful completion of criminal history and motor vehicle background check.

Working Environment

Work is generally performed in an office environment that may require sitting for extended periods of time, repetitive keyboard motion, reaching, bending, and kneeling. Light physical effort may be required by moving and positioning objects up to 20 pounds occasionally and/or 10 pounds frequently. Occasionally work may be performed in the field, which may include navigating properties and inclement weather. Work is generally completed during normal office hours but may occasionally include evenings and weekends.

This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this role.

Job Type: Full-time

Pay: $52,000.00 - $63,800.00 per year

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

License/Certification:

CompTIA A+ (Required)

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in fort collins, co

Technology Support Specialist

IT Help Desk

Technical Support Analyst I

Service Desk Analyst

Customer Service Advisor I or II

Desktop Technical Analyst - OIT Internal (Hybrid Workplace)

IT Service Technician I, Facilities

Program Analyst

Application Support Specialist

DEPUTY ASSOCIATE CIO, CLIENT EXPERIENCE CENTER

Director, Data & Analytics

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