Top 48 Senior customer support representative Jobs in Fort Collins, Co

Senior Contracts Representative
Keysight Technologies, Inc. —Loveland, CO
- $79,860 - $133,100 a year
- Full-time
- Remote
- Research
- Bachelor's degree
- Organizational skills
- Health savings account
- Employee stock purchase plan
9d
MARKETING ASSISTANT
Odell Brewing —Fort Collins, CO
- $22 - $26 an hour
- Part-time
- 21 years or older
- Travel
- Ability to lift 25 pounds
- Employee assistance program
10d
Clinic Informaticist
Orthopaedic & Spine Center of the Rockies —Fort Collins, CO
- $87,000 - $110,000 a year
- Full-time
- Nursing
- HIPAA
- Office
- Profit sharing
- AD&D insurance
Networking Program Manager
Hewlett Packard Enterprise —Fort Collins, CO
- $98,000 - $185,200 a year
- Full-time
- 6 years
- Salesforce
- Office
12d
Principal Product Manager
Hewlett Packard Enterprise —Fort Collins, CO
- $160,000 - $303,000 a year
- Full-time
- Computer science
- Computer Science
- DevOps
Facility Attendant
City of Fort Collins —Fort Collins, CO
- $15.16 an hour
- Part-time
- Hybrid work
- Background check
- 18 years or older
- Spanish
Enrollment Representative
InnovAge —Loveland, CO
- $57,000 - $96,900 a year
- Email
- Background check
- Clean driving record
- Marketing
- AD&D insurance
- Paid holidays
Morpheus Enterprise and Morpheus VM Essentials Support Engineer
Hewlett Packard Enterprise —Fort Collins, CO
- $111,000 - $211,000 a year
- Full-time
- Computer science
- 7 years
- Computer Science
10d
Compute Engineering Operations Advisor
Hewlett Packard Enterprise —Fort Collins, CO
- $126,000 - $239,000 a year
- Full-time
- 7 years
- Office
- Analysis skills
Inside Presales, Systems Engineer
Hewlett Packard Enterprise —Fort Collins, CO
- $95,800 - $185,800 a year
- Full-time
- Computer science
- Computer Science
- Engineering
4d
IT Field Support Technician
LifeStance Health —Fort Collins, CO
- $25 - $28 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Quick Apply
Project Manager/Owners Representative
Colorado State University —Fort Collins, CO
- $100,000 - $110,000 a year
- Full-time
- Background check
- 7 years
- Driver's License
Senior Director, Compute Platform Engineering
Hewlett Packard Enterprise —Fort Collins, CO
- $185,000 - $425,500 a year
- Full-time
- 5 years
- Office
- Mentoring
Senior Storage Systems Engineer
Hewlett Packard Enterprise —Fort Collins, CO
- $160,000 - $303,000 a year
- Full-time
- Computer Science
- System design
- Office
Sales Business Analyst
Pilgrim's —Greeley, CO
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Dental insurance
- Paid time off
GLOBAL PROCUREMENT ANALYST
JBS USA —Greeley, CO
- $58,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Finance
- Dental insurance
- Paid time off
Engineering Program Manager
Advanced Energy Industries, Inc. —Fort Collins, CO
- $115,000 - $145,000 a year
- 8 hour shift
- Computer Science
- Engineering
- Office
- Paid parental leave
- Employee stock purchase plan
4d
Sr. Territory Sales Representative
SIMON —Fort Collins, CO
- $110,000 - $130,000 a year
- Overtime
- Clean driving record
- Marketing
- 5 years
- Paid parental leave
- Health savings account
Quick Apply
HPE Morpheus Enterprise - Principal Software Engineer
Hewlett Packard Enterprise —Fort Collins, CO
- $160,000 - $303,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
FlexSteel - Sales Manager
FlexSteel USA —Fort Collins, CO
- Heavy equipment operation
- Pass drug screening
- Office
Quick Apply

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Senior Contracts Representative

Keysight Technologies, Inc. -
Loveland, CO

Apply Now

Job Details

Full-time
$79,860 - $133,100 a year
9 days ago

Benefits

Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
RSU
Tuition reimbursement
Adoption assistance
Family leave
Vision insurance

Qualifications

Contract documentation review
Contract review
Contract interpretation
Incident Escalation
Collaboration with legal team
Escalation handling
Cross-functional communication

Full Job Description

Overview:

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

The Contracts Senior Representative will support Keysight’s US and Canadian sales organizations by administering and managing a broad range of customer agreements associated with the sale of Keysight products, software, services, and solutions. This role is responsible for reviewing and interpreting contractual terms and conditions, managing existing agreements and amendments, identifying non-standard requirements and potential risks, and working with internal stakeholders to determine appropriate solutions and escalation paths.

This position requires strong judgment, problem-solving skills, and the ability to understand and apply commercial and contractual concepts in situations where the appropriate solution may not always be clearly defined. The Contracts Senior Representative will work independently while collaborating closely with Sales, Customer Service, Legal, Finance, and other internal teams to help address customer contractual requirements while supporting Keysight’s business objectives and risk tolerance.

The ideal candidate brings experience administering commercial customer contracts within a large or complex organization and is comfortable supporting sophisticated customers, interpreting contractual terms and conditions, and navigating varying contractual requirements. Some negotiation of customer terms may be required, while more complex or significant negotiations are handled in partnership with Contracts Managers and other appropriate stakeholders.

This role offers flexibility in work location. While the team operates in a largely remote environment, there is a preference for a candidate based near our Loveland, Colorado office, where proximity to members of the Contracts and Legal organizations can provide additional opportunities for collaboration, particularly during onboarding. Remote candidates with the experience and skills needed to be successful in the role will also be considered.

Responsibilities:

Review, interpret, and administer standard and non-standard customer agreements in the United States and Canada, including purchase agreements for volume end users, channel partner agreements, confidential disclosure agreements, and other supporting customer documents. Identify non-standard terms and conditions and other contractual requirements that may require additional review or escalation.
Assess contractual and business risk associated with non-standard customer terms and conditions and develop potential risk mitigation strategies consistent with Keysight policies and risk tolerance.
Partner with internal stakeholders to evaluate contractual issues, recommend appropriate courses of action, and manage required escalation and approval processes.
Manage existing customer agreements throughout the contract lifecycle, including preparing agreements and amendments, coordinating execution and customer signatures, maintaining contract information and documentation, and supporting other contractual requirements associated with Keysight's products, software, services, and solutions.
Provide guidance to internal stakeholders regarding contracts processes and policies, applicable commercial and federal business requirements, and other contract-related matters.
Negotiate appropriate customer terms and conditions within established guidelines and Keysight's risk tolerance, escalating more complex contractual matters as appropriate.
Partner with Customer Service, Sales, and other internal teams to resolve non-standard customer requests and contractual issues.

Qualifications:

Required

Bachelor’s degree or equivalent relevant education and/or work experience.
4+ years of relevant experience in contract administration, contract management, or a related commercial contracts role.
Experience reviewing and interpreting commercial agreements, terms and conditions, and other contractual documents.
Demonstrated understanding of commercial contract concepts and the ability to identify, research, and resolve contractual issues.
Ability to exercise sound judgment, analyze situations that may not have clearly defined solutions, and recommend appropriate courses of action or escalation.
Experience working cross-functionally with stakeholders such as Sales, Customer Service, Legal, Finance, or other business functions.
Strong written and verbal communication skills with the ability to explain contractual requirements and issues to internal stakeholders.
Strong organizational skills and attention to detail, with the ability to manage multiple agreements, priorities, and deadlines.
Ability to work independently while effectively collaborating across functions and regions.

Preferred

Experience administering customer contracts within a large, complex, or global organization.
Experience supporting commercial sales organizations and/or working with large, sophisticated customers.
Experience negotiating commercial contract terms and conditions.
Experience with both commercial and government contracts.
Familiarity with purchase order review and related commercial contracting processes.
Experience supporting contracts involving hardware, software, services, and/or technology solutions.

Careers Privacy Statement

Keysight is an Equal Opportunity Employer.

Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Pay Transparency

The level of role will be based on applicable experience, education, and skills. Most offers will be between the minimum and the midpoint of the Salary Range listed below.

Colorado Pay Range: Minimum $79,860 – Maximum $133,100

Note: For other locations, pay ranges will vary by region

US Employees may be eligible for the following benefits:

Medical, dental and vision
Health Savings Account
Health Care and Dependent Care Flexible Spending Accounts
Life, Accident, Disability insurance
Business Travel Accident and Business Travel Health
401(k) Plan
Flexible Time Off, Paid Holidays
Paid Family Leave
Discounts, Perks
Tuition Reimbursement
Adoption Assistance
ESPP (Employee Stock Purchase Plan)
Restricted Stock Units

Apply Now

Refine Your Search

senior customer support representative jobs in fort collins, co

Senior Contracts Representative

MARKETING ASSISTANT

Clinic Informaticist

Networking Program Manager

Principal Product Manager

Facility Attendant

Enrollment Representative

Morpheus Enterprise and Morpheus VM Essentials Support Engineer

Compute Engineering Operations Advisor

Inside Presales, Systems Engineer

IT Field Support Technician

Project Manager/Owners Representative

Senior Director, Compute Platform Engineering

Senior Storage Systems Engineer

Sales Business Analyst

GLOBAL PROCUREMENT ANALYST

Engineering Program Manager

Sr. Territory Sales Representative

HPE Morpheus Enterprise - Principal Software Engineer

FlexSteel - Sales Manager

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