Top 226 Quality improvement Jobs in Fort Dodge, Ia

Bilingual Member Service Representative
GreenState Credit Union —Fort Dodge, IA
- $17.39 - $20.33 an hour
- Full-time
- Bilingual
- Word processing
- High school diploma or GED
3d
Quality Improvement
CompHealth —Iowa
- $110,000 - $150,000 a year
- Email
- Nursing
- Hospital
- 5 years
- Relocation assistance
Program Director
Optimae LifeServices —Fort Dodge, IA
- Full-time
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Lead Control Systems Engineer
Automatic Systems Group LLC —Iowa
- System design
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Physician - $25k Sign on Bonus
Curana Health —Fort Dodge, IA
- $200,000 - $275,000 a year
- Full-time
- Clean driving record
- Medicine
- Skilled nursing facility
- Disability insurance
- Health insurance
Outreach Care Specialist (US)
Elevance Health —Iowa
- Bilingual
- Bachelor of Science
- Office
- Employee stock purchase plan
- Paid holidays
9d
Process Operator - Fort Dodge Ethanol Plant
Valero —Fort Dodge, IA
- Rotating shift
- Background check
- Inventory management
- Pass drug screening
- Health insurance
- 401(k) matching
Production Manager
Nestlé Purina —Fort Dodge, IA
- $101,000 - $139,000 a year
- 5 years
- High school diploma or GED
- Senior level
- Health insurance
- 401(k) matching
QA Production Support
Elanco —Fort Dodge, IA
- Multiple hires
- Mid-level
- Mentoring
- Associate's degree
- Paid time off
- Parental leave
Lab Operations & Training Specialist
Elanco —Fort Dodge, IA
- Full-time
- Master's degree
- Bachelor's degree
- Travel
- Paid time off
- Parental leave
8d
General Prod Supv II
Cargill —Fort Dodge, IA
- Mid-level
- Bachelor's degree
- Team management
AV Support Engineer (On Demand/Dispatch) Fort Dodge-Iowa
Axiom Technologies —Fort Dodge, IA
- Part-time
- Mid-level
- In-person
- Communication skills
14d
Packaging Supervisor- Mon-Thurs 4PM-2:30AM
Elanco —Fort Dodge, IA
- Full-time
- High school diploma or GED
- Supervising experience
- 1 year
Patient Access Representative
UnityPoint Health —Fort Dodge, IA
- Full-time
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
2d
Operations Filling Manager
Elanco —Fort Dodge, IA
- Full-time
- 5 years
- Engineering
- Senior level
2d
Patient Navigator
Community Health Center of Fort Dodge, Inc —Fort Dodge, IA
- $40,000 - $55,000 a year
- Bilingual
- Computer literacy
- HIPAA
- Employee discount
Quick Apply
12d
Food Safety Quality Associate Chemist
Cargill —Fort Dodge, IA
- Weekends as needed
- Word processing
- Mid-level
- Analysis skills
Bio Process Scientist
Elanco —Fort Dodge, IA
- Full-time
- Mid-level
- Doctor of Philosophy
- 2 years
Patient Experience Supervisor
Community Health Center of Fort Dodge, Inc —Fort Dodge, IA
- $45,000 - $60,000 a year
- Full-time
- Basic math
- HIPAA
- English
- Dental insurance
- Employee discount
Quick Apply
6d
Insurance Front Loader
Community Health Center of Fort Dodge, Inc —Fort Dodge, IA
- $18 - $24 an hour
- Full-time
- Computer literacy
- HIPAA
- Mid-level
- Employee discount
Quick Apply
9d

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Bilingual Member Service Representative

GreenState Credit Union -
Fort Dodge, IA

Apply Now

Job Details

Full-time
$17.39 - $20.33 an hour
3 days ago

Qualifications

Bilingual
Retail customer service procedures
Financial sales
Confidential information handling
Customer relationship building
ATM services
Maintaining an organized workspace
Promoting products
Account maintenance
Check cashing
Handling large sums of money
Word processing
Spreadsheets
Store closing procedures
Client rapport building
Store opening procedures
Bank transfers
Promoting bank products
Answering guest questions
Financial issue resolution
High school diploma or GED
Cross-selling
Money orders
Check payment processing
Financial records management
Decision making
Financial record maintenance
Financial product expertise
Daily transaction recording
Desktop applications

Full Job Description

GreenState Credit Union

Bilingual Member Service Representative

US-IA-Fort Dodge

Job ID: 2026-4758
# of Openings: 1
Category: Retail
GreenState Credit Union

Overview

The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role.

GREENSTATE CULTURE:

At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.

GreenState is proud to offer a Bilingual Pay Program for qualifying applicants.

Hours:

Monday through Friday: 8:30am-5:30pm
3/4 Saturdays a month: 8:30am-12:30pm

Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package.

Responsibilities

Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change:

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Supports a diverse and inclusive work environment.
Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.
Makes weekly outbound service calls to members.
Answers member questions or refer members to appropriate departments or supervisors.
Assists with member account discrepancies, statement problems, complaints and escalates as necessary.
Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials.
Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.
Maintains a satisfactory balancing record.
Educates members and staff of the features and benefits of all our products and services.
Refers products and services that benefit members to achieve team goals.
Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation.
Processes mail and night deposit transactions.
Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders.
Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day.
Complete daily work including balancing and reconciliation of drawer offages.
Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand .
Assists in security procedures. Has access to and is accountable for office keys and combinations.
Balances, maintains, and corrects the coin machine and cash recyclers.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Qualifications

Interpersonal skills to represent the Credit Union in a positive way.
High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty.
Thorough knowledge of deposit products and regulations.
Accuracy in the handling of cash, recording daily transactions, and attention to detail.
Good telephone manners and techniques.
Ability to work with minimal direction and exercise sound judgment.
Member account problem-solving skills.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Ability to develop and maintain effective working relationships as a cohesive team.
High school diploma or the equivalent (i.e. GED).
Cash handling, sales, and customer service experience desired.
Must be bondable.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.

Reporting Relationship
Reports to the Manager Retail Branch as assigned.

Supervisory Responsibilities
This position is not responsible for supervision of other employees.

Equal Opportunity Employment Statement
GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. #ID

PI286532853

Apply Now

Refine Your Search

quality improvement jobs in fort dodge, ia

Bilingual Member Service Representative

Quality Improvement

Program Director

Lead Control Systems Engineer

Physician - $25k Sign on Bonus

Outreach Care Specialist (US)

Process Operator - Fort Dodge Ethanol Plant

Production Manager

QA Production Support

Lab Operations & Training Specialist

General Prod Supv II

AV Support Engineer (On Demand/Dispatch) Fort Dodge-Iowa

Packaging Supervisor- Mon-Thurs 4PM-2:30AM

Patient Access Representative

Operations Filling Manager

Patient Navigator

Food Safety Quality Associate Chemist

Bio Process Scientist

Patient Experience Supervisor

Insurance Front Loader

I want to receive the latest job alert for quality improvement in fort dodge, ia

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