Top 3 It operations manager Jobs in Fort Eustis Va

Enterprise Operations Manager
Peraton —Hampton, VA
- $146,000 - $234,000 a year
- Extended hours
- 5 years
- Military
- DevOps
- Health savings account
- Paid holidays

Discover related jobs

Based on your search for it operations manager jobs.

IT Director
Dept Behavioral Health/Develop —Petersburg, VA
The IT Director will lead and develop a high-performing IT team; oversee technology projects, applications, infrastructure, and system implementations; manage…
$85,638 - $112,000 a year
6d
Director, Technology Operations
ITA International —Newport News, VA
Bachelor’s degree in Computer Science, Information Systems, or a related technical field. Excellent knowledge of technical management, information analysis and…
$115,000 - $135,000 a year
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Data Center Operations Manager (Off-Shift)
Google —New Albany, OH
The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology.
$122,000 - $173,000 a year
13d
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or…
$78,400 - $137,300 a year

Show more jobs in cities nearby

I want to receive the latest job alert for it operations manager in fort eustis va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it operations manager jobs near fort eustis va

Operations Manager jobs in Hampton, VA

Operations Manager jobs in Akron, OH

Operations Manager jobs in Knoxville, TN

Operations Manager jobs in Fort Myers, FL

Operations Coordinator jobs in Boston, MA

Marketing Operations jobs in Seattle, WA

Operations Manager jobs in Lawrenceville, GA

Enterprise Operations Manager

Peraton -
Hampton, VA

Apply Now

Job Details

$146,000 - $234,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Government information & network security
Data Center Operations
Staff supervision
Data center experience
Project management experience in technology
DoD experience
Security compliance frameworks implementation
Global team management
Managing engineering teams
DoD 8570
Managing projects
ITIL implementation
Intelligence community
IT department experience
Senior leadership
Stakeholder management
Managing tech infrastructure teams

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

About The Role

The Enterprise Operations Manager serves as the senior contractor operational lead responsible for overseeing and synchronizing enterprise-level Technical Operations Support (TOS) services across the 480th Intelligence, Surveillance, and Reconnaissance Wing (480 ISRW). This individual provides strategic and operational leadership to ensure seamless integration of AF DCGS (AN/GSQ-272 SENTINEL) weapon system support, enterprise network services, and mission assurance functions across geographically distributed core sites and Other Supported Locations (OSLs). The Enterprise Operations Manager serves as the primary operational interface between the contractor workforce and 480 ISRW Government leadership (480 ISRW/A6, COR, and Contracts Functional Director) for all matters related to enterprise operations, service delivery performance, and mission continuity in support of 24/7/365 ISR operations.

Roles and Responsibilities

Enterprise Operations Oversight

Provide enterprise-wide operational oversight and coordination across all nine (9) contractor functional areas: Network Operations & Management, System Administration & Infrastructure, Database Administration, Security Operations, Project Management & Engineering, Web/Collaboration Services, Telecommunications, Data Center Management, and DevOps/Cloud Operations.

Synchronize operations across the DCGS Operation Center (DOC) East and West, Maintenance Control Center (MCC), Mission Assurance Help Desk, and Open Architecture Management Center (OAMC).

Ensure uninterrupted 24/7/365 mission-essential operations supporting ISR Processing, Exploitation, and Dissemination (PED) for combatant commands.

Oversee enterprise service delivery across Campus Area Network (CAN), Wide Area Network (WAN), East Coast Hub (ECH), West Coast Hub (WCH), and AF DCGS Point of Presence (AFDPoP) operations.

Service Delivery & Performance Management

Monitor and enforce compliance with Help Desk response time requirements: URGENT (15-minute response), HIGH (1-hour), MEDIUM (4-hour), and LOW (8-hour) per PWS Attachment D.

Track and report enterprise operational health metrics including system availability, Mean Time Until Failure (MTUF), Mean Time to Repair (MTTR), unplanned/planned downtime, and network trend analysis.

Ensure 100% of deliverables are met and received on time in accordance with PWS performance standards.

Maintain workforce stability metrics: <3.5% lapse rate, no more than 10% core positions vacated in any 12-month period, and vacancies filled within 15 calendar days.

Prepare and deliver monthly reports, quarterly network trend analysis (PowerPoint), and weekly cyber readiness updates to Government leadership.

Multi-Site Coordination

Coordinate operations across JBLE (primary), Beale AFB, and all CONUS/OCONUS Other Supported Locations including Fort Gordon, GA; Ramstein AB, Germany; JB Pearl Harbor-Hickam, HI; and Republic of Korea.

Ensure bandwidth provisioning and connectivity between DCGS sites supports mission requirements.

Manage site lead coordination and ensure consistent service delivery standards across all locations.

IT Service Management & Change Control

Implement and maintain IT Service Management (ITSM) processes aligned with the ITIL framework as referenced in the PWS.

Coordinate with the Configuration Control Board (CCB) on enterprise change management, ensuring operational impacts are assessed and communicated prior to implementation.

Manage Authorized Service Interruption (ASI) scheduling and coordination through the MCC.

Support Integrated Product Teams (IPTs) and the Project Management Office (PMO) on data center projects and integration efforts.

Mission Assurance & Continuity

Develop, implement, and maintain enterprise Continuity of Operations (COOP) plans for mission-essential services per DFARS 252.237-7032.

Lead enterprise-level incident response, escalation procedures, and risk mitigation strategies to minimize mission impact.

Coordinate surge/overtime operations for real-world emergencies and exercises.

Ensure compliance with DCGS Program Office requirements within 7-day response timelines.

Workforce & Stakeholder Management

Oversee workforce planning and scheduling to ensure adequate staffing levels across all operational shifts supporting 24/7/365 operations (~90+ FTEs across all sites).

Ensure zero certifications lapse or expire due to contractor error and 100% of Key Personnel are qualified at performance start.

Communicate directly with 480 ISRW Contracts Functional Director, COR, and senior-level (GG-15/O-6+) Government decision makers.

Coordinate with 480 ISRW/A6 (Network/IT leadership) and 480 ISRW/A2 (Intelligence leadership) on operational priorities.

Provide continuity folders and ensure personnel receive duty/responsibility documentation.

Qualifications

Experience

Minimum of 12 years of progressive experience in IT enterprise operations, network operations management, or C4ISR mission support environments.

Minimum of five (5) years of experience with AF DCGS, Distributed Common Ground System operations, or equivalent DoD/IC ISR enterprise environments.

Minimum of five (5) years of experience in a supervisory or management role overseeing large-scale (50+ personnel) operational teams in 24/7/365 environments.

Demonstrated experience managing multi-site operations across geographically distributed locations.

Experience interfacing with senior Government leadership (GG-15/O-6 and above) on operational matters.

Certifications (Required)

DoD 8570.01-M / DoD 8140 compliance (e.g., Security+ CE, CCNA Security, or equivalent) — required prior to start or within 90 days of contract start.

ITIL v4 Foundation (or higher) certification — required within 90 days of contract start.

Project Management Professional (PMP) or equivalent project management certification - required prior to start or within 90 days of contract start.

Security Clearance

Active Top Secret/Sensitive Compartmented Information (TS/SCI) security clearance required prior to commencing work.

U.S. Citizenship required.

Must be eligible for SCI indoctrination through 480 ISRW/A2.

Compliance with NISPOM (DoD 5220.22M), DD FM 254, and SF 312 NDA requirements.

Desired Qualifications

Bachelors or Master’s degree in Information Technology, Systems Engineering, Business Administration, or related discipline.

ITIL v4 Managing Professional or Strategic Leader designation.

CCNP (Cisco Certified Network Professional) or higher networking certification.

Prior military experience in ISR operations, communications, or cyber (14N, 1N, 17S, 3D, 1B4, or equivalent).

Experience supporting Air Combat Command (ACC) or 16th Air Force (Air Forces Cyber) missions.

Familiarity with DCGS PED Architecture (DPA) and PED Tasking Orders (PTO).

Experience with DevSecOps and cloud operations (IaaS/PaaS), including C2S Commercial Cloud environments.

Knowledge of XACTA database, HBSS administration, and STIG compliance processes.

Experience with ATM to Carrier Ethernet/OTN network modernization transitions.

Familiarity with AFI 17-130 Cybersecurity Program Management and related Air Force IT instructions (AFI 33-211, 33-212, 33-213, 33-215, 33-216).

Supervisory Responsibilities

The Enterprise Operations Manager will provide direct or indirect oversight of contractor personnel supporting enterprise operations functions across all sites, including but not limited to:

DOC East/West operations personnel

Maintenance Control Center (MCC) staff

Mission Assurance Help Desk teams

Site Leads at Beale AFB and OSLs

Network Operations & Management teams

Cross-functional coordination staff

Work Schedule & Conditions

Standard duty hours with availability for extended hours, on-call support, and surge operations as mission requirements dictate.

Must be available to support 24/7/365 operations and respond to enterprise-level incidents outside normal duty hours.

Travel required (up to 25%) to Beale AFB, CA and CONUS/OCONUS Other Supported Locations.

Work performed in environments up to TS/SCI classification level.

Must comply with all 480 ISRW base access, visitor group, and security requirements including Visitor Group Security Agreement (VGSA).

Details

Target Salary Range: $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Apply Now

Refine Your Search

it operations manager jobs in fort eustis va

Enterprise Operations Manager

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for it operations manager in fort eustis va

Explore jobs in more locations

About Peraton

About The Role

Qualifications

Details

Job Seeker Tools

Employer Tools

Browse

Stay Connected