#temporary
SPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency.
The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services.
The Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events.
In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.
Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership
Provide 5-star customer service to employees, visitors, and clients
Answer incoming telephone calls and route callers to the appropriate department
Greet visitors, log them into the visitor system, and ensure NDA compliance
Activate temporary employee badges and manage access cards
Escalate security concerns when necessary
Maintain a clean, professional, and organized reception area
Train backup personnel on reception procedures and policies
Stock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference rooms
Assist with meeting room setups and breakdowns for onsite meetings and events
Coordinate catering and hospitality support for meetings and conferences
Maintain cleanliness and presentation standards across hospitality areas
Sort and distribute mail and packages
Receive and track inbound deliveries and notify employees
Provide backup support for mail and office services operations
Monitor office supplies and replenish inventory as needed
Schedule meeting rooms and assist with administrative tasks
Perform light facilities support such as organizing workspaces and minor maintenance tasks
Proactively identify additional tasks during downtime
Build professional relationships with employees, clients, and internal teams
High School Diploma or equivalent
1–3 years of experience in reception, concierge, hospitality, or administrative roles
Strong verbal and written communication skills
Proficiency with Microsoft Office Suite and ability to learn workplace technology systems
Strong organizational and time-management skills
Ability to multitask and prioritize responsibilities efficiently
Professional appearance and adherence to company policies
Client-focused with commitment to 5-star service delivery
Strong integrity and professional business ethics
Excellent verbal and written communication skills
Strong organizational skills with attention to detail
Ability to maintain confidentiality and handle sensitive information
Results-driven with strong time management and prioritization skills
Adaptable and capable of managing multiple responsibilities simultaneously
Collaborative team player with strong interpersonal skills
Proactive mindset with ability to work independently
Ability to lift or move packages up to 40 lbs.
Ability to walk, bend, kneel, stand, or sit for extended periods
Manual dexterity for operating office equipment such as phones, copiers, and scanners
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustment
Ability to work on a computer for extended periods
Travel:
None or negligible
Career Growth: Opportunities to expand expertise across reception, hospitality, and workplace services.
Learning & Development: A culture that supports continuous learning and professional development.
We Recognize Talent: Recognition programs available across all employee levels.
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, Entertainment Discounts, and Paid Time Off.
Note: Please inquire with Human Resources regarding benefit offerings for roles under 30 hours per week, as eligibility may vary.
Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties may change at any time with or without notice.
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
- Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
- Bonuses: Are available for employee and client referrals for current employees.
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
To view our privacy policy, click on the link below: Data Privacy Statement
Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.
