Top 812 Patient access representative Jobs in Fort Lauderdale, Fl

Admissions Coordinator - Call Center
Guidance Recovery —Boca Raton, FL
- $40,000 - $150,000 a year
- Weekends as needed
- Spanish
- Salesforce
- English
- Health insurance
- Dental insurance
Quick Apply
DERMATOLOGY FRONT DESK RECEPTIONIST
Dermatology —Tamarac, FL
- Full-time
- Bilingual
- Background check
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Admissions Closer
We Level Up —Pompano Beach, FL
- $60,000 - $70,000 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Medical Appointment Scheduler
Orthopaedic Center of South Florida —Plantation, FL
- $17 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Pharmacy Technician - Patient Care Representative I - FT - Days - Memorial Home Infusion
Memorial Healthcare System —Miramar, FL
- Full-time
- Writing skills
- High school diploma or GED
- Military encouraged
Verification Specialist-Patient Access-FT-Days-BHMC #27021
Broward Health —Fort Lauderdale, FL
- Full-time
- Hospital
- High school diploma or GED
- Entry level
Utilization Review Coordinator | Remote
Atlantic Health Strategies —Boca Raton, FL
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Residential
- High school diploma or GED
- Organizational skills
Quick Apply
10d
Patient Access Specialist - Pool - Weston AMB
Broward Health —Fort Lauderdale, FL
- Hospital
- High school diploma or GED
- Military encouraged
Patient Care Coordinator
Holy Cross Hospital —Fort Lauderdale, FL
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Benefits from day one
Patient Access Specialist - BHC - FT - Days - Finance & Accounting
Broward Health —Fort Lauderdale, FL
- Full-time
- Hospital
- High school diploma or GED
- Military encouraged
1d
Patient Access Specialist-Rehab-FT Days-BHMC
Broward Health —Fort Lauderdale, FL
- Full-time
- Hospital
- High school diploma or GED
- Military encouraged
10d
Pt. Access Rep. Part Time - Free Standing ED-Deerfield
Holy Cross Hospital —Fort Lauderdale, FL
- Full-time
- High school diploma or GED
- Organizational skills
- ER
- Health insurance
- Dental insurance
Patient Access Representative 1 (On-Site) Ft Lauderdale (H) - Ft Lauderdale
University of Miami —Fort Lauderdale, FL
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Patient Registration Representative
University of Miami —Plantation, FL
- Full-time
- Computer literacy
- High school diploma or GED
- Math
- Health insurance
- Dental insurance
Patient Access Specialist-Patient Access-Pool BHMC
Broward Health —Fort Lauderdale, FL
- Night shift
- Hospital
- High school diploma or GED
- Military encouraged
Patient Services Specialist
Gabriel Domenech, MD, PA —Plantation, FL
- $21 - $24 an hour
- Full-time
- Computer literacy
- Organizational skills
- Entry level
- Opportunities for advancement
Quick Apply
Patient Access Representative 1 (On-Site)(H) - Plantation
University of Miami —Plantation, FL
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Patient Access Representative 1 (On-Site) (H) Plantation
University of Miami —Plantation, FL
- Full-time
- HIPAA
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Centralized Scheduling Representative I - BHC - Days - Part Time - Finance - Req 31068
Broward Health —Fort Lauderdale, FL
- Part-time
- High school diploma or GED
- Military encouraged
- Entry level
Centralized Scheduling Representative I-CAC-Pool Days BHC
Broward Health —Fort Lauderdale, FL
- Day shift
- High school diploma or GED
- Military encouraged
- Entry level

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Admissions Coordinator - Call Center

Guidance Recovery
Boca Raton, FL

Quick Apply

Job Details

Full-time
$40,000 - $150,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Record keeping
Clear verbal communication
Active listening
Multitasking
Interpersonal skills
Phone communication
Salesforce
Care documentation
English
High school diploma or GED
Data entry
Telephone systems
Typing
Phone etiquette
Clinical confidentiality policies
Documentation Handling
Office phone management

Full Job Description

<Position Summary>
The Admissions Coordinator - Call Center is responsible for handling inbound and outbound admissions-related communication, documenting prospective patient information, coordinating next steps, supporting admissions workflow, and maintaining timely follow-up with leads, families, and referral sources. This role is non-clinical and does not perform final clinical intake, diagnosis, medical screening, or independent level-of-care determinations. Those responsibilities remain with appropriately qualified clinical staff. The position supports the admissions department by serving as a professional first point of contact, facilitating communication, protecting confidentiality, and helping qualified prospects move efficiently through the admissions pipeline.

<Essential Functions>

Answer inbound calls from prospective patients, family members, referral sources, hospitals, case managers, and community partners.
Conduct outbound follow-up calls to inquiries, missed opportunities, incomplete referrals, and assigned lead lists.
Collect, verify, and document preliminary non-clinical information including contact data, referral information, insurance details, and general treatment interest.
Explain the admissions process, program options, next steps, and general expectations using approved scripting and company guidelines.
Route prospective patients to licensed clinical staff for screening, assessment, and final admission determination.
Coordinate scheduling for callbacks, assessments, arrival times, and admission-related communication.
Support insurance information collection and internal benefits-verification workflows.
Maintain accurate documentation in CRM, EMR, VOIP, and related systems.
Update lead stages, call outcomes, follow-up attempts, and final dispositions in accordance with department policy.
Communicate with approved contacts and referral sources only in accordance with applicable confidentiality requirements.
Escalate urgent or high-risk concerns immediately to clinical or supervisory staff.
Coordinate with admissions leadership, clinical staff, utilization review, operations, transportation, and business office teams as needed.
Participate in quality assurance reviews, training, scripting updates, and process-improvement initiatives.
Meet department standards for responsiveness, professionalism, documentation quality, attendance, and follow-up timeliness.

<Role Boundaries>

May gather non-clinical information, explain process steps, document communications, schedule next steps, and support workflow coordination.
May not diagnose, determine medical necessity independently, assign level of care independently, provide medical advice, or guarantee admission or insurance coverage.

<Minimum Qualifications>

Prior experience in a call center, admissions support, patient access, healthcare coordination, intake support, customer service, or similar high-volume communication role.
Strong verbal and written communication skills.
Strong documentation and computer skills.
Ability to manage multiple calls, follow-ups, and system updates in a fast-paced environment.
Ability to communicate with empathy, professionalism, and emotional control.
Ability to maintain confidentiality and follow company procedures.
Ability to work a schedule that may include evenings, weekends, or holidays if required.

<Preferred Qualifications>

Experience in behavioral health, substance use treatment, detox, residential, PHP, or IOP settings.
Experience with CRM, EMR, call-tracking systems, and insurance workflows.
Bilingual English/Spanish. Experience working with families in crisis and professional referral sources.

<Knowledge, Skills, and Abilities>

Professional phone presence and active listening.
Accurate data entry and recordkeeping.
Time management, organization, and disciplined follow-up.
Ability to de-escalate emotionally charged conversations.
Ability to work within scripts, policies, and compliance expectations.
Ability to collaborate across departments.

<Work Enviornment and Physical Requirements>

Office-based or remote call center environment, depending on company policy.
High-volume phone and computer-based work.
Frequent sitting, speaking, listening, typing, and screen use.
Ability to use multiple software systems simultaneously.
May require evening, weekend, or holiday coverage based on business need.

<Compliance Requirements>

Employee must comply with all company policies and procedures relating to confidentiality and privacy, documentation standards, call handling standards, information security, admissions workflow requirements, escalation protocols, attendance, and timekeeping.

<Performance Standards>

Performance may be evaluated based on call responsiveness, speed to contact, documentation accuracy, follow-up completion, professionalism, attendance, punctuality, and adherence to scripting and workflow expectations.

Pay: $40,000.00 - $150,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Application Question(s):

Please explain any relative experience

Education:

High school or equivalent (Required)

Experience:

Admissions Call Center : 1 year (Required)

Location:

Boca Raton, FL 33432 (Preferred)

Shift availability:

Day Shift (Preferred)
Night Shift (Preferred)

Ability to Commute:

Boca Raton, FL 33432 (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient access representative jobs in fort lauderdale, fl

Admissions Coordinator - Call Center

DERMATOLOGY FRONT DESK RECEPTIONIST

Admissions Closer

Medical Appointment Scheduler

Pharmacy Technician - Patient Care Representative I - FT - Days - Memorial Home Infusion

Verification Specialist-Patient Access-FT-Days-BHMC #27021

Utilization Review Coordinator | Remote

Patient Access Specialist - Pool - Weston AMB

Patient Care Coordinator

Patient Access Specialist - BHC - FT - Days - Finance & Accounting

Patient Access Specialist-Rehab-FT Days-BHMC

Pt. Access Rep. Part Time - Free Standing ED-Deerfield

Patient Access Representative 1 (On-Site) Ft Lauderdale (H) - Ft Lauderdale

Patient Registration Representative

Patient Access Specialist-Patient Access-Pool BHMC

Patient Services Specialist

Patient Access Representative 1 (On-Site)(H) - Plantation

Patient Access Representative 1 (On-Site) (H) Plantation

Centralized Scheduling Representative I - BHC - Days - Part Time - Finance - Req 31068

Centralized Scheduling Representative I-CAC-Pool Days BHC

I want to receive the latest job alert for patient access representative in fort lauderdale, fl

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