Top 1479 Success manager technology Jobs in Fort Lauderdale, Fl

Customer Success Manager - Technology
Sonny's Enterprises LLC —Tamarac, FL
- Marketing
- Mid-level
- 3 years
- Disability insurance
- Health insurance
Program Manager/Training Lead
Contact Government Services, LLC —Miami, FL
- $180,000 - $200,000 a year
- Full-time
- 5 years
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Training & Development Specialist
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Up to 50% travel
- English
- Mid-level
Quick Apply
Learning Development Program Manager
Veritext —Miami, FL
- $67,760 - $80,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- US work authorization
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Procurement Manager I
Chewy —Plantation, FL
- $72,500 - $109,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Organizational Change Management (OCM) Lead - US Based
Broadpin —Fort Lauderdale, FL
- $140,000 - $150,000 a year
- Full-time
- Remote
- Senior level
- Health savings account
- Health insurance
Quick Apply
Associate Director, Healthcare Customer Care Operations
Chewy —Plantation, FL
- $137,500 - $245,000 a year
- Full-time
- 7 years
- PMP
- Master's degree
- Paid holidays
- Health insurance
13d
Analyst - Quality Assurance
Hard Rock Digital —Hollywood, FL
- Full-time
- Hybrid work
- Sales
- Mid-level
- Continuous improvement
- Employee discount
- Opportunities for advancement
Quick Apply
14d
General Manager 5 - Food
Sodexo —Deerfield Beach, FL
- $100,130 - $129,580 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
Manager, Learning & Development
Royal Caribbean Group —Miami, FL
- Full-time
- Marketing
- 5 years
- Office
6d
Information Systems Manager - Libraries IT
Broward County Board of County Commissioners —Fort Lauderdale, FL
- $100,934.03 - $161,090.90 a year
- Full-time
- Computer Science
- System design
- Research
- Paid training
- Health savings account
5d
Project Manager - Omni
Hard Rock Digital —Hollywood, FL
- Full-time
- Remote
- Google Workspace
- Bachelor of Science
- Mid-level
Quick Apply
14d
Information Systems Manager
Broward County Board of County Commissioners —Fort Lauderdale, FL
- $100,934.03 - $161,090.90 a year
- Full-time
- Azure
- Doctoral degree
- Computer Science
- Paid training
- Paid parental leave
Senior Transition Concierge
Concorde Investment Services —Boca Raton, FL
- $60,000 - $70,000 a year
- Full-time
- Office
- Microsoft Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
3h
Sales Director - Audio Visual, Event Technology
Pinnacle Live —Miami, FL
- Writing skills
- 3 years
- Hotel
- Dental insurance
- Paid time off
Quick Apply
Business Developer - Miami FL
Fitnessmith —Miami, FL
- $60,000 - $120,000 a year
- Full-time
- Hospitality
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
6d
Industrial Automation Sales Manager
REXEL —Fort Lauderdale, FL
- Full-time
- 5 years
- Office
- High school diploma or GED
- Commuter assistance
- Health savings account
Quick Apply
7d
Technical Sales Representative – Plastics Processing Industry
Plastics Solutions USA —Medley, FL
- From $50,000 a year
- Full-time
- Background check
- Spanish
- English
- Paid holidays
- Health insurance
Quick Apply
Cyber Risk Assessor III
180 Seminole Hard Rock Support Services —Davie, FL
- Full-time
- 7 years
- Computer Science
- Master's degree
Quick Apply
Ecommerce Project Manager
Hard Rock International —Davie, FL
- Full-time
- Inventory management
- Salesforce
- Merchandising
Quick Apply

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Customer Success Manager - Technology

Sonny's Enterprises LLC -
Tamarac, FL

Apply Now

Job Details

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication

Full Job Description

Overview:

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us.

As a CSM, you will be responsible for understanding our customers’ needs, ensuring excellent customer experience, fostering long-term loyalty, and ensuring they get the most value from our products and services. You will be crucial in helping us build strong, lasting relationships with our clients/customers. The ideal candidate is passionate about customer service, satisfaction, and success, with excellent communication skills.

Responsibilities:

Managing and growing relationships with key customers, acting as their primary point of contact.
Engaging proactively with customers to understand their goals and challenges and offering solutions that align with their needs.
Ensuring high customer retention and satisfaction levels by delivering exceptional service and support.
Gathering customer feedback and communicating product improvement suggestions to the development team.
Collaborating with internal teams to address customer feedback, resolve issues, and ensure the smooth delivery of products and services. Be the voice of the customer internally within the company.
Developing and executing customer success strategies that drive product adoption and maximize customer value.
Monitoring customer health metrics, tracking success KPIs, and regularly reporting on customer outcomes to leadership.
Advocating for the customer within the organization to ensure their needs are prioritized.

Qualifications:

Bachelor’s degree in Business, Marketing, Communications, or a related field.
3+ years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles.
Experience in managing customer success programs, customer retention, and upselling strategies.
Ability to analyze customer data and usage trends to identify areas of improvement.
Understanding of product management and its impact on customer experience.
Strong interpersonal and communication skills, with the ability to build and maintain long-term relationships and work cross-functionally.
Excellent problem-solving and critical-thinking abilities, with a customer-focused mindset and a proactive approach.
Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously.
Familiarity with CRM tools, customer success platforms, and analytics software.
Solid negotiation skills to handle complex customer accounts.

We offer a 100% employer-paid medical plan for eligible employees. In addition, the Company provides employer-paid Short-Term Disability (STD) coverage.

Employees and their eligible family members may also elect from a variety of voluntary, employee-paid benefit options, including additional medical plan choices, dental, vision, flexible spending accounts (FSAs), Long-Term Disability (LTD), life insurance, and a 401(k) plan with a Company matching contribution.

EEO Statement

Equal Opportunity Employer

Sonny’s is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

#LI-ONSITE

#IND3

Apply Now

Refine Your Search

success manager technology jobs in fort lauderdale, fl

Customer Success Manager - Technology

Program Manager/Training Lead

Training & Development Specialist

Learning Development Program Manager

Procurement Manager I

Organizational Change Management (OCM) Lead - US Based

Associate Director, Healthcare Customer Care Operations

Analyst - Quality Assurance

General Manager 5 - Food

Manager, Learning & Development

Information Systems Manager - Libraries IT

Project Manager - Omni

Information Systems Manager

Senior Transition Concierge

Sales Director - Audio Visual, Event Technology

Business Developer - Miami FL

Industrial Automation Sales Manager

Technical Sales Representative – Plastics Processing Industry

Cyber Risk Assessor III

Ecommerce Project Manager

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