Top 4 Lead clerk Jobs in Fort Lee Va

Visitor Center Lead Clerk
SOAR365 —Richmond, VA
- $19 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- 403(b) matching
- Paid holidays
Quick Apply
8d
FROZEN FOOD/LEAD CLERK
Kroger —North Chesterfield, VA
- $17.90 an hour
- Full-time
- 18 years or older
- Writing skills
- Mid-level
21h
Lead Behavioral Health Technician WRTC
Richmond Behavioral Health Authority —Richmond, VA
- Full-time
- Serving
- Experience working with individuals with disabilities
- Mid-level

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lead clerk jobs near fort lee va

Visitor Center Lead Clerk

SOAR365 -
Richmond, VA

Quick Apply

Job Details

Full-time
$19 an hour
8 days ago

Benefits

403(b) matching
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)
Life insurance

Qualifications

Computer operation
Customer communication
Staff supervision
High school diploma or GED
Desktop applications
Productivity software

Full Job Description

About the Role

To support the Defense Supply Center Richmond (DSCR) with its access control program by the issuing of access control type media, Common Access Cards (CAC), Lenel Access Cards, and Visitor and Temporary badges.

DESCRIPTION: Full-time position at the Defense Supply Center Richmond (DSCR) Visitor's Center, providing exceptional customer support to members of the Armed Forces, family members, civilians, and contractors in providing various DoD identification card services.

Who We Are: SOAR365

For more than 70 years, SOAR365 has been dedicated to supporting individuals and families living with disabilities. Our innovative programs and compassionate services are thoughtfully designed to meet real-world needs at every stage of life. Today, SOAR365 has a profound impact on more than 2,000 people and their families across the Greater Richmond area. Whether through employment, therapy, respite, or recreation, we're proud to help people of all abilities thrive.

We are also proud to be recognized as an Employer of Choice, offering competitive benefits, professional development opportunities, and a supportive environment where employees feel valued, empowered, and connected to meaningful work.

Key ResponsibilitiesDuties

Provide professional service and support for customers throughout their experience at the Visitor's center; addressing customer's questions and/or concerns as they relate to obtaining ID cards, along with information and guidance on eligibility requirements
Provide reception service as needed, to include: welcoming the customer, initial review of required documents to ensure the customer can obtain the appropriate card; directing customer to the appropriate attendant for services; answers telephone inquiries; and schedule appointments
Learn, operate, and maintain DEERS/RAPIDS/DBIDS/Lenel workstations in processing various types of DoD identification cards – this will include data entry, picture taking, fingerprint capturing, scanning, and attaching required documents
Ensure inventories of accountable media are conducted daily; ensuring that control/accountable inventory is secured daily; notify supervisor of shortages or discrepancies of controlled/accountable inventory; requesting replenishing of inventory prior to exhausting current inventory as necessary.
Fill in for the Supervisor as needed. Will include supervising and training staff, problem solving, and handling customer complaints.
Become a subject matter expert on the DEERS/RAPIDS/DBIDS/Lenel systems.
Assist Supervisor with daily coaching of staff to improve skills and efficiency.
Attends all required agency staff meetings and training sessions
Other duties as may be required

REPORTING RELATIONSHIP(S): Reports directly to the Visitor Center Supervisor or designee

RequirementsQualifications

JOB KNOWLEDGE/SKILLS:

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances, and collections
Excellent customer service and problem-solving skills
Proficiency with email, Microsoft Office, and operations-related applications
Ability to learn and operate multiple computer systems/programs
Ability to work independently or in a team setting
DBIDS/DEERS/RAPIDS system knowledge is a plus
Must have a REAL ID
Must be able to pass an extensive background check.

EDUCATION/EXPERIENCE:

High School diploma or equivalent
1+ years' experience in a Customer Service environment
2+ years' experience supervising personnel

HoursSchedule

Hours: 8:30 am to 5:00 pmMonday thru Friday

Total RewardsBenefits

Our market-competitive total rewards package includes:

Comprehensive health, dental, and vision coverage
11 paid holidays
Sick and vacation leave
Immediate access to your paycheck through ZayZoon
Short- and long-term disability benefits
Flexible spending accounts (FSA)
403(b) retirement plan with employer match and immediate vesting
Life insurance
Employee development and training programs
Wellness programs
Discounted tuition to South University

How to Apply

To apply for this position, a completed SOAR365 application is required.

Equal OpportunityWorkplace Commitment

SOAR365 is an EO/AA Employer and welcomes applicants who are Veterans, individuals with disabilities, and those from other protected categories.

We are a Drug-Free Workplace.

Reasonable Accommodations

If you need reasonable accommodation when applying for a position on our website, please contact us at (804) 358-1874 and ask for Human Resources.

Quick Apply

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lead clerk jobs in fort lee va