Top 5 Bilingual customer service associate Jobs in Fort Mcpherson Ga

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote
Yelp —Atlanta, GA
- $55,000 a year
- Full-time
- Remote
- English
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
7h
Patient Engagement Specialist
Aviary —Atlanta, GA
- $22 - $25 an hour
- Full-time
- Remote
- Spanish
- Adults
- English
Quick Apply
17h
Customer Service Representative- Front Desk
Construction Resources —Sandy Springs, GA
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Disability insurance
Quick Apply
17h
Customer Service Representative (Part-Time)
The Clean Club, LLC —Alpharetta, GA
- Part-time
- Spanish
- Computer literacy
- English
- On-the-job training
- Opportunities for advancement
Quick Apply
17h
Quality Specialist - Hybrid
VillageMD —Atlanta, GA
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12h

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Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Yelp -
Atlanta, GA

Apply Now

Job Details

Full-time
$55,000 a year
7 hours ago

Benefits

Employee stock purchase plan
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
Parental leave
Vision insurance

Qualifications

Mandarin
Customer communication
English
Technical Proficiency

Full Job Description

Summary

*Please note that while this role will operate remotely, it is required that the candidate resides in the United States (EXCLUDING THE BAY AREA).*

Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Bilingual Mandarin speaking Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We’d love to have you apply, even if you don’t feel you meet every single requirement in this posting. At Yelp, we’re looking for great people, not just those who simply check off all the boxes.

What you'll do:

You will help strengthen Yelp’s revenue retention by providing exceptional and timely customer support
You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
You will become an expert in Yelp’s advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
You will remain organized and efficient in a fast-paced environment
You will consistently achieve/exceed monthly goals
You will work with both English and Mandarin speaking customers

What it takes to succeed:

You have a Bachelor's Degree or 3+ years of relevant client facing experience
You possess written and verbal fluency in communicating with Mandarin and English speaking customers
You have experience in account management, sales, advertising, or small business (preferred)
You are technically proficient with computers and information systems
You have strong communication (verbal and written)
You excel with problem solving and troubleshooting
You have a love for local businesses and understand their importance in local economies
You have excellent time management and organizational skills with the ability to track and complete numerous details
You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
You have the ability to strike a balance between consulting and supporting as needed
You are willing to receive and implement feedback
You have the ability to embrace a fast paced and always-changing environment

What you'll get:

Effective your first day: Medical, vision, and dental
Mental health support and services via Modern Health
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days
Up to 14 weeks of parental leave
Monthly wellness subsidy
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan
Work from home reimbursement
Target base salary is $55,000 + performance based incentives
For more information about US benefits at Yelp, please check out this link

Closing

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.

Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.

We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California).

Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role.

We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or 415-969-8488.

Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes.

Notice to Washington Applicants - Washington State Fair Chance Act

#LI-Remote

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bilingual customer service associate jobs in fort mcpherson ga

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Patient Engagement Specialist

Customer Service Representative- Front Desk

Customer Service Representative (Part-Time)

Quality Specialist - Hybrid

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I want to receive the latest job alert for bilingual customer service associate in fort mcpherson ga

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Summary

What you'll do:

What it takes to succeed:

What you'll get:

Closing

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