Top 24 Collection agent Jobs in Fort Mill Sc

Call Center Collections Supervisor
Republic Finance —Charlotte, NC
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Recovery and Collections Agent
Smith Debnam Narron Drake Saintsing & Myers, LLP —Charlotte, NC
- Full-time
- High school diploma or GED
- Computer skills
- Entry level
- Flexible schedule
Quick Apply
9d
Collections Specialist
Evergreen Residential Holdings, LLC —Charlotte, NC
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Billing & Collections Lead
Synergy Shared Services —Charlotte, NC
- Full-time
- Finance
- Supervising experience
- Mentoring
Quick Apply
Data Collection Supervisor, Self-Driving
Tesla —Charlotte, NC
- Full-time
- Computer literacy
- Mid-level
- Windows
- Commuter assistance
- Health savings account
Collection Specialist
RNR Tire Express —Charlotte, NC
- $16.00 - $20.68 an hour
- Online Application
- Background check
- Clean driving record
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
3d
Data Collection Representative
RDSolutions —Lancaster, SC
- Choose your own hours
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
3d
Associate General Counsel, Collections, Servicing and Customer Operations
Mission Lane —Charlotte, NC
- $178,000 - $225,000 a year
- Full-time
- Remote
- Mid-level
- Contracts
- Communication skills
- Paid parental leave
- Disability insurance
14d
Oracle Functional Consultant Receivable and Collections 6373310
Accenture —Charlotte, NC
- $67 - $77 an hour
- Full-time
- Remote
- Computer Science
- 5 years
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Operations Manager, Servicing & Collections
Figure Lending —Charlotte, NC
- $122,100 - $146,520 a year
- Hybrid work
- 5 years
- Residential
- Bachelor's degree
- Continuing education credits
- Commuter assistance
Quick Apply
Special Collections Coordinator
American Red Cross —Charlotte, NC
- $18.03 an hour
- Full-time
- Bilingual
- Mid-level
- Office
- Paid holidays
- Disability insurance
Blood Collections Team Lead
American Red Cross —Indian Trail, NC
- From $21.64 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Computer literacy
- Paid training
- Paid holidays
1d
VP, Revenue Cycle Management (RCM) Billing & Collection
Acorn Health —Charlotte, NC
- $120,000 - $140,000 a year
- Remote
- 8 years
- Bachelor's degree
- Travel
- Disability insurance
- Health insurance
10d
Part-time Doorstep Trash Collection Specialist - Night
Valet Living LLC —Fort Mill, SC
- $21 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
9d
Distribution Collection Technician
CITY OF BELMONT —Belmont, NC
- $37,563 - $60,101 a year
- On call
- Construction site
- Customer service
- Ability to walk for extended periods
Quick Apply
Collection Development and Metadata Librarian
Johnson C. Smith University —Charlotte, NC
- $50,000 - $55,000 a year
- Full-time
- Background check
- 3 years
- Master's degree
- Paid jury duty
- Disability insurance
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Charlotte, NC
- $18 - $19 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
13d
Part-Time Doorstep Trash Collection Specialist - Days
Valet Living LLC —Fort Mill, SC
- $21 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
9d

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Customer Service Representative - REMOTE
ServiceMac, LLC —Fort Mill, SC
For example, escrow branches will manage escrow-related calls, insurance businesses may receive policy or claims related inquiries, and other groups may receive…
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Collection Specialist
Paragon Revenue Group —Concord, NC
Fully remote position with the support of a great team. Competitive base salary plus commission. Medical, dental, vision, and life insurance.
$17 - $21 an hour
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Collections Representative
IQ Ventures —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
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Power Washer, Trash Collection Tech
Cleantech LLC —Columbus, OH
Ability to drive a box truck. Ability to work in cold weather conditions. Cleantech Services offers a full range of Power/Pressure Washing service to…
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Call Center Collections Supervisor

Republic Finance -
Charlotte, NC

Apply Now

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Debt collection phone call
Customer communication
Microsoft Excel
Loan collections
Presentations for conferences or internal meetings
Regulatory compliance
High school diploma or GED
Continuous improvement
Customer engagement
Telephone systems
Productivity software
Call center management
Team motivation (leadership skill)
Collections account management

Full Job Description

Overview and Responsibilities:

In business for more than 70 years, Republic Finance is proud to be a trusted lender in over 250 communities across the United States! We specialize in providing flexible lending solutions and incomparable customer service. Driven by our shared mission to pursue excellence for our team, our customers, and our performance, we are continuously improving our customer offerings in tandem with opening more branches in new states each year. We also regularly promote from within and enjoy giving back to the communities we serve. In a nutshell, our company culture is about helping customers, investing in our employee's future, and ensuring that our performance makes an impact on our community.

We are looking for an experienced Collections Supervisor to join our growing Call Center team in Charlotte, NC! In this role you will be responsible for providing leadership and successfully overseeing a team of collection agents. As Supervisor, you are tasked with ensuring the team achieves the collection targets provided to them. In addition, you will proactively manage performance and develop performance plans for agents not meeting their minimum requirements. You will also be responsible for the quality of the team, monitoring the collection agent activity and recommending the appropriate management actions based on agent performance. The ability to lead, motivate and execute on the company’s delinquency targets is a key component to success in this position!

The Collections Supervisor role will be in office and need to have flexibility to work the following schedule, Monday/Tuesday 8am-5pm, Wednesday/Thursday 12pm-9pm, Fridays 8am-5pm or 8am-12pm depending on your half-day Saturday rotation, 8am-12pm.

Job responsibilities are as follows:

Lead, supervise, train and coach collection agents in a centralized environment
Ensures compliance to all State and Federal regulatory rules, policies and procedures which include FDCPA and TCPA, Privacy Act and Federal Information Security Management Act.
Accomplish expectations regarding established monthly production and quality assurance goals
Build and establish a high energy team through daily engagement specific to communications, motivation and team member development
Drive accountability for key performance indicators (KPIs), ensuring targets are met or exceeded
Analyze performance trends and operational data to identify opportunities, risks, and root causes impacting collections results
Ensure all customer and team member disputes and/or escalations are properly resolved
Organize and prepare the daily work in line with management set standards which allow for a prompt start to begin work each day
Maintain a professional work demeanor and environment at all times

Requirements:

3+ years of experience in a collections call center; management experience a plus
Understanding of State and Federal Collection laws and regulations
High School Diploma or equivalent; College degree preferred
Understanding of dialer and telephony technology
Must possess a strong sense of urgency and attention to detail
Proficient in Microsoft products (Word, Excel, Powerpoint)
Excellent leadership traits, ability to motivate team members and lead by example
Strong verbal and written communication skills inculding presentation skills
Collaborate well with management, peers and team members to improve processes
Excellent customer service skills
Professional attitude and demeanor
Critical thinking and problem solving skills
Must be organized with effective time management skills and ability to prioitize work
Must meet our acceptable standards for credit history, criminal background history and pass a pre-employment drug screen
No travel required

Benefits:

We offer a competitive compensation and benefits package including:

Health/Dental/Vision
Paid Time Off (PTO)
401 (K) and employer match
Company provided Life Insurance & Long Term Disability

Additional benefits with Republic Finance include:

Employee of the Month Program
Philanthropic support for charities such as Juvenile Diabetes Research Foundation and the American Cancer Society
Professional offices with a friendly team environment

Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.

Apply Now

Refine Your Search

collection agent jobs in fort mill sc

Call Center Collections Supervisor

Recovery and Collections Agent

Collections Specialist

Billing & Collections Lead

Data Collection Supervisor, Self-Driving

Collection Specialist

Data Collection Representative

Associate General Counsel, Collections, Servicing and Customer Operations

Oracle Functional Consultant Receivable and Collections 6373310

Senior Operations Manager, Servicing & Collections

Special Collections Coordinator

Blood Collections Team Lead

VP, Revenue Cycle Management (RCM) Billing & Collection

Part-time Doorstep Trash Collection Specialist - Night

Distribution Collection Technician

Collection Development and Metadata Librarian

Part-Time Doorstep Trash Collection Specialist - Nights

Part-Time Doorstep Trash Collection Specialist - Days

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