Top 19 Desktop support technician Jobs in Fort Mitchell, Ky

Desktop Support Technician - Erlanger, KY
ESP Global Services Limited —Erlanger, KY
- $50,000 - $52,000 a year
- 8 hour shift
- Research
- Mid-level
- Windows
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8d
Deskside Support Technician
Golden Star Technology —Hebron, KY
- $28 - $30 an hour
- Full-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
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Desktop Support Technician
Audit-Tel Inc —Cincinnati, OH
- $38,500 - $45,000 a year
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
- Health insurance
- Dental insurance
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Helpdesk / Desktop Support Technician
Jungle Jim's —Fairfield, OH
- $21 - $23 an hour
- Full-time
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Dental insurance
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10d
IT Desktop Technician I, Full Time, Second Shift
UC Health, LLC —Cincinnati, OH
- 8 hour shift
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Technical Support Associate
Global Payment Holding Company —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
Quick Apply
2d
Computer Refurbishment Technician
Deluxe PCs, LLC —Florence, KY
- From $18 an hour
- Full-time
- Customer service
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d
Service Desk Technician Tier I
TREW LLC —West Chester, OH
- Computer Science
- Bachelor of Science
- Mid-level
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1d
Industrial Maintenance Technician
Impact Beverage —Cincinnati, OH
- From $29 an hour
- Full-time
- Background check
- Schematics
- Maintenance
- Wellness program
- Health savings account
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Computer and Network Technician
Technology Tailor Made —Cincinnati, OH
- $18 - $20 an hour
- Part-time
- Customer service
- Mid-level
- High school diploma or GED
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7d
Tier II Engineer
RDI-IT —Cincinnati, OH
- $50,000 - $55,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Travel
- Health insurance
- 401(k)
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8d
Field Service Dispatch Technician - CVG Airport
ESP Global Services Limited —Hebron, KY
- $22 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- 1 year
- Ability to stand for extended periods
- Free parking
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Field Systems Engineer
DHL eCommerce —Hebron, KY
- On call
- Mid-level
- Bachelor's degree
- Travel
- Paid parental leave
- Health savings account
5d
Field Services Representative
Boldyn Networks —Mason, OH
- $25 - $30 an hour
- Weekends as needed
- Google Workspace
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Parental leave
10d
Value Add Technician
BlueStar US —Hebron, KY
- Overtime
- Ability to walk for extended periods
- Computer literacy
- Windows
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RETAIL COMPUTER TECHNICIAN
Micro Center —Sharonville, OH
- From $15 an hour
- Weekends as needed
- High school diploma or GED
- Assembly
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply

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Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
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Desktop Support Technician - Erlanger, KY

ESP Global Services Limited
Erlanger, KY

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Job Details

Contract
$50,000 - $52,000 a year
8 days ago

Qualifications

Desktop computer repair
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
Drills
Wrenches
Computer hardware
Desktop (troubleshooting support)
Network protocols
Desktop applications
Desktop administration
Mobile devices

Full Job Description

About the Job:
As a Desktop Support Technician (2 months contract), you will be responsible for providing IT support to end users for Windows PCs, Macs, printers, mobile devices, desktop applications, and other associated hardware & software.
This position will support one or more departments to restore service and/or identify and correct core problems. Ensuring that all hardware issues are effectively and efficiently resolved in line with our customers’ contractual service level agreements (SLAs).

What will you do?

Provide in-person, phone, remote, and email support to users of supported departments.
Keep the ticketing system up to date with the status off all support requests.
Keep inventory system up to date with all deployed computing asset information.
Research, recommend, and order software and hardware requested by departments.
Create and provision user accounts, email accounts, and necessary access for user staff.
Provides support to end users in problem resolution for both Windows and Apple systems.
Guides end users through troubleshooting procedures.
Performs upgrades to hardware and software.
Supports printing and other peripheral computing devices.
Performs set-up, installation, and configuration of desktop hardware and software in compliance with internal controls, policies, and standards.
Participates in the identity and access management of various systems.
Other IT support duties to be assigned
This is a 40-hour week, which may vary to accommodate 5 days x 8-hour coverage from the onsite team.

What will you bring to ESP?

1 - 3 years of experience providing Helpdesk/Desktop Support or Field Services, which includes troubleshooting hardware, software, connectivity, and operating system issues
1 - 3 years of experience with current Microsoft Windows Desktop software
1 - 3 years of experience support - DSS, Multiple Workstation OS (Windows, Mac), Multiple Mobile OS (Android, iOS), Networking, Printing Services, etc.
Experience in fulfilling the onboarding and offboarding requests (i.e., set-up of desktop/laptop / IPAD, installing screens & displays, patch port cabling, software configuration, mobile setup)
Experience in supporting performance and resolving client-related issues
Understanding of network protocols, server hardware, and configurations
Self-motivated with a willingness to learn and adapt to any new change or situation
Able to communicate effectively with peers, line manager, stakeholders & client end users.
Comp IT (A+, Network+, Security+), or equivalent certification

Physical Requirements:

Able to lift or push 20-50 pounds of equipment if needed.
Able to stand or kneel for extended periods of time.
Able to use mechanical tools. (Screwdrivers, wrenches, pliers, hammers & drills)

If you are….
Motivated to develop your career in IT support, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end-user environments we should connect and explore.

What we will offer:
Personal & Professional Development
Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and complement with recommended learning journeys via our L&D system, which caters to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Salary:
We offer a competitive range based on suitability or experience.

Who are we:
ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are a global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time and we aim to exceed expectations and delight customers every time. Our values are integral to the way we work together.

ESP Global Services is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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Refine Your Search

desktop support technician jobs in fort mitchell, ky

Desktop Support Technician - Erlanger, KY

Deskside Support Technician

Desktop Support Technician

Helpdesk / Desktop Support Technician

IT Desktop Technician I, Full Time, Second Shift

Technical Support Associate

Computer Refurbishment Technician

Service Desk Technician Tier I

Industrial Maintenance Technician

Computer and Network Technician

Tier II Engineer

Field Service Dispatch Technician - CVG Airport

Field Systems Engineer

Field Services Representative

Value Add Technician

RETAIL COMPUTER TECHNICIAN

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