Top 9 Entry level tech support Jobs in Fort Myers, Fl

IT Support Specialist
Entech Computer Services LLC —Fort Myers, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
IT Support Specialist
MODERN TEK SOLUTIONS LLC —Fort Myers, FL
- $20 - $21 an hour
- Full-time
- Mid-level
- Office
- Travel
- Profit sharing
- Disability insurance
Quick Apply
Technical Customer Care Rep
Alta Resources —Fort Myers, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Quick Apply
Systems Technician
Integris —Bonita Springs, FL
- 8 hour shift
- Hybrid work
- 1 year
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
6d
Geek Squad Agent (Retail Store)
Best Buy —Estero, FL
- $16.00 - $20.80 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
11d

Discover related jobs

Based on your search for entry level tech support jobs.

Desktop Support Specialist
Computer Aid, Inc. —Fort Myers, FL
If you have an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience, 1-3…
$40,000 - $45,000 a year
6d
IT Support Specialist
Entech Computer Services LLC —Fort Myers, FL
Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone /…
$50,000 - $60,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Junior Field Support Technician
Manifest Solutions Corp —Columbus, OH
Valid State of Ohio driver’s license. 6 months to 1 year of experience consisting of installation, configuration, testing, and repair of endpoint hardware and…
$20 - $26 an hour
Quick Apply
9d
Desktop Support
CBC Companies —Columbus, OH
Exceptional customer service skills with ability to communicate technical concepts to non-technical users. Provide reliable remote support capabilities using…
$24 - $29 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for entry level tech support in fort myers, fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

entry level tech support jobs near fort myers, fl

Customer Support Representative jobs in Fort Myers, FL

IT Support Specialist jobs in Fort Myers, FL

Peer Support Specialist jobs in Winston Salem, NC

Technical Support Specialist jobs in Iowa

Technical Support Specialist jobs in Roseland, NJ

Technical Support Specialist jobs in Southfield, MI

Technical Support Specialist jobs in Nashua, NH

It Support jobs in Cary, NC

Technical Support jobs in Seattle, WA

Customer Support Representative jobs in Memphis, TN

Customer Support Representative jobs in Dallas Fort Worth, TX

Customer Support Representative jobs in Butler, PA

Entry Level Network Support jobs in San Jose, CA

Customer Success Manager jobs in Ashburn, VA

Veteran Military Peer Support Specialist jobs in California

Customer Support Representative jobs in Ephrata, PA

It Support Specialist jobs in Roseville, CA

It Support Specialist jobs in Conway, AR

Part Time It jobs in Seattle, WA

Peer Support Specialist jobs in Indiana

IT Support Specialist

Entech Computer Services LLC -
Fort Myers, FL

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Azure
Basic math
English
Public Cloud
Windows
Printer (troubleshooting support)
Hyper-V
IPv6
High school diploma or GED
SQL
Driver's License
Cloud service support
Desktop (troubleshooting support)
Remote access software
Desktop applications
WAN
Server virtualization
Networking equipment (troubleshooting support)
macOS
Productivity software
VPN management
Technical Proficiency
Server hardware support
Active Directory management
Mobile devices

Full Job Description

Full-Time

Exempt

Position Summary

Support Engineers (IT Support Specialists) are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech’s Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate.

Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management.

Why Entech?

Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients’ technology environments—including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy—allowing organizations to focus on their business while we handle their technology.

With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.

Essential Duties and Responsibilities

Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction.
Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues.
Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more.
Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets.
Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Improve customer service, perception, and satisfaction.
Effectively communicate the scope of work for all hourly clients.
Work in a team and communicate effectively.
Escalate service or project issues that cannot be completed within agreed service levels.

Required Technical Skills

Intermediate proficiency in and ability to troubleshoot:
Windows 10 and 11 Operating Systems
Workstation and Server Hardware
Printer and Multi-function devices and technologies
Standard Windows Applications.
Microsoft Office Suite
Email and Mobile Device connectivity
Basic proficiency in and the ability to troubleshoot:
Mac OS troubleshooting
IPv4 and IPv6 technologies
LAN/WAN connectivity issues
Hyper-V, vSphere, Citrix, SQL, and Terminal Services
Active Directory
Windows Server2008– 2022
VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec)
Microsoft 365 and Microsoft Azure

Required Skills and Abilities

Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English.
Ability to perform basic math computations.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
Ability to maintain composure and handle stressful situations.
Must be detail oriented, organized, multi-task oriented and possess excellent communication skills.

Education and Experience

High School Diploma or GED (Two years college or equivalent work experience preferred).
One to two years working in a Technical Support/Service Desk environment preferred.

Certifications and Licenses

CompTIA A+ or Equivalent
CompTIA Network+ or Equivalent preferred

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events

Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver’s license is required for this position.

Quick Apply

Refine Your Search

entry level tech support jobs in fort myers, fl

IT Support Specialist

IT Support Specialist

IT Support Specialist

Technical Customer Care Rep

Systems Technician

Geek Squad Agent (Retail Store)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for entry level tech support in fort myers, fl

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected