Top 1496 It help Jobs in Fort Myers, Fl

IT Support Specialist
Entech Computer Services LLC —Fort Myers, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Quick Apply
IT Analyst
United Digestive —Fort Myers, FL
- Weekends as needed
- HIPAA
- Mid-level
- Office
Quick Apply
15h
OPS Non-Student Help Desk Support Associate
Florida Gulf Coast University —Fort Myers, FL
- Part-time
- Computer literacy
- Office
- High school diploma or GED
IT Help Desk Technician
Shaw Development, LLC —Bonita Springs, FL
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
IT Support Specialist
MODERN TEK SOLUTIONS LLC —Fort Myers, FL
- $20 - $21 an hour
- Full-time
- Mid-level
- Office
- Travel
- Profit sharing
- Disability insurance
Quick Apply
IT Support Specialist
Entech —Fort Myers, FL
- Full-time
- Background check
- Azure
- Basic math
- Paid holidays
- Disability insurance
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
Whole Foods Market —Fort Myers, FL
- $15.00 - $24.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
11h
Elevator Mechanic Trainee
Elevator Services Group —Fort Myers, FL
- $25 - $50 an hour
- 8 hour shift
- Clean driving record
- Mechanic experience
- Customer service
- Paid training
- Health insurance
Quick Apply
Imaging Front Desk Associate
Millennium Physician Group, LLC —Naples, FL
- $20 - $30 an hour
- Part-time
- High school diploma or GED
- Radiology
- Communication skills
- 401(k) matching
- Employee discount
Quick Apply
2d
Depot and Deployment Engineer
Entech Computer Services LLC —Fort Myers, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Freezer, Cooler and Deli Stocker Associate
Sam's Club —Fort Myers, FL
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Server
Texas Roadhouse —Fort Myers, FL
- Part-time
- Serving
- Casual dining restaurant
- Guest services
Onboarding/Offboarding Engineer
Entech Computer Services LLC —Fort Myers, FL
- $75,000 - $85,000 a year
- Full-time
- Background check
- Computer science
- Computer Science
- Paid holidays
- Disability insurance
Quick Apply
2d
Jr. Business Intelligence Analyst
Rentvine —Estero, FL
- $70,000 - $95,000 a year
- Remote
- Computer Science
- Mid-level
- 3 years
- Opportunities for advancement
Board-Certified Behavior Analyst
Family Initiative —Lee County, FL
- From $80,000 a year
- Full-time
- Background check
- Spanish
- Microsoft Outlook
- Continuing education credits
- Paid holidays
Quick Apply
Licensed Clinical Social Worker
Headway —Florida
- Up to $121.74 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Clinical Social Worker
Headway —Cape Coral, FL
- Up to $121.74 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Discovery Coordinator_Legal Assistant
Family First Legal Group —Cape Coral, FL
- $45,000 - $55,000 a year
- Full-time
- Google Workspace
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
Benefits Advisor - Estero, FL
Aflac —Estero, FL
- No weekends
- Background check
- 18 years or older
- US work authorization
- Flexible schedule
Estimator
Lawrence Lee Construction Services, Inc. —Fort Myers, FL
- $90,000 - $120,000 a year
- Full-time
- Construction site
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
9d

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it help jobs near fort myers, fl

IT Support Specialist

Entech Computer Services LLC -
Fort Myers, FL

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance

Qualifications

Azure
Basic math
English
Public Cloud
Windows
Printer (troubleshooting support)
Hyper-V
IPv6
High school diploma or GED
SQL
Driver's License
Cloud service support
Desktop (troubleshooting support)
Remote access software
Desktop applications
WAN
Server virtualization
Networking equipment (troubleshooting support)
macOS
Productivity software
VPN management
Technical Proficiency
Server hardware support
Active Directory management
Mobile devices

Full Job Description

Full-Time

Exempt

Position Summary

Support Engineers (IT Support Specialists) are responsible for providing support on Tier 1 and Tier 2 incoming reactive and proactive service requests. Work performed for this role will take place both onsite and remotely from Entech’s Service Desk, and potentially at one of our locations with augmented staff. Support Engineers will work independently and as part of a team to answer service desk calls, urgently analyze technical issues, troubleshoot over the phone / onsite / via remote access and escalate problems when appropriate.

Support Engineers will be responsible for a healthy ticket queue, entering time and notes into tickets as it occurs, managing their daily schedule and overall board management.

Why Entech?

Entech is a Managed IT Services Provider with 28 years of experience delivering secure and reliable technology solutions to businesses throughout Florida. As a Managed Service Provider (MSP), we manage and support our clients’ technology environments—including help desk support, infrastructure management, cybersecurity, cloud platforms, and long-term IT strategy—allowing organizations to focus on their business while we handle their technology.

With offices in Fort Myers, Naples, Bradenton, and Fort Lauderdale, we now serve organizations across Southwest and Southeast Florida and continue to grow our team of talented technology professionals.

Essential Duties and Responsibilities

Identify, troubleshoot, and document user issues to resolution, while maintaining superior customer satisfaction.
Work with end users to resolve reactive support requests. These issues will be related to Windows servers and desktops, Microsoft cloud services including Microsoft 365 and Azure, firewalls, managed switches, and LAN/WAN connectivity issues.
Work to resolve proactive alerts and monitors generated by the NOC. These issues will be related to backups, viruses, impending hardware failures, licensing issues and more.
Manage your daily ticket queues and schedule to ensure all assigned tickets are resolved and responded to within preapproved targets.
Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.
Improve customer service, perception, and satisfaction.
Effectively communicate the scope of work for all hourly clients.
Work in a team and communicate effectively.
Escalate service or project issues that cannot be completed within agreed service levels.

Required Technical Skills

Intermediate proficiency in and ability to troubleshoot:
Windows 10 and 11 Operating Systems
Workstation and Server Hardware
Printer and Multi-function devices and technologies
Standard Windows Applications.
Microsoft Office Suite
Email and Mobile Device connectivity
Basic proficiency in and the ability to troubleshoot:
Mac OS troubleshooting
IPv4 and IPv6 technologies
LAN/WAN connectivity issues
Hyper-V, vSphere, Citrix, SQL, and Terminal Services
Active Directory
Windows Server2008– 2022
VPN connectivity troubleshooting and configuration (Cisco, SonicWall, OpenVPN, IPSec)
Microsoft 365 and Microsoft Azure

Required Skills and Abilities

Comprehensive knowledge of information systems technology subjects and extensive knowledge of hardware and software with the ability to keep abreast of new technologies.
Ability to read and interpret documents, write routine reports and correspondence, and speak effectively in English.
Ability to perform basic math computations.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
Ability to maintain composure and handle stressful situations.
Must be detail oriented, organized, multi-task oriented and possess excellent communication skills.

Education and Experience

High School Diploma or GED (Two years college or equivalent work experience preferred).
One to two years working in a Technical Support/Service Desk environment preferred.

Certifications and Licenses

CompTIA A+ or Equivalent
CompTIA Network+ or Equivalent preferred

Benefits:
Free Employee Medical Insurance
Additional Employer Paid Medical Options
Fully Vested 401(k) Match
Flexible Time Off (an unlimited amount of paid time off days)
Free $10,000 Life Insurance Policy
Six Paid Holidays – PLUS Black Friday!
Flexible Schedule Options
Fun Employee Events – Yearly Culture Building Events

Options available for dental, vision, accident, hospital, short term disability, long term disability, Identity theft protection and additional life insurance.

Entech is an Equal Opportunity Employer. Entech participates in E-verify for all employees.

This position requires the passing of a level 2 background check as well as a pre-employment drug screening. A valid driver’s license is required for this position.

Quick Apply

Refine Your Search

it help jobs in fort myers, fl

IT Support Specialist

IT Analyst

OPS Non-Student Help Desk Support Associate

IT Help Desk Technician

IT Support Specialist

IT Support Specialist

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

Elevator Mechanic Trainee

Imaging Front Desk Associate

Depot and Deployment Engineer

Freezer, Cooler and Deli Stocker Associate

Server

Onboarding/Offboarding Engineer

Jr. Business Intelligence Analyst

Board-Certified Behavior Analyst

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Discovery Coordinator_Legal Assistant

Benefits Advisor - Estero, FL

Estimator

I want to receive the latest job alert for it help in fort myers, fl

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