Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
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Be Authentic
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Practice Humility
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Cultivate Teamwork
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Value Time
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Be Trustworthy
We offer a very competitive salary and generous benefits including:
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Low-cost Medical, Dental, Vision Plans
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Paid Life Insurance
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Short- and Long-Term Disability
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Paid Time Off & Holidays
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401(k) with Company Match
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Commuter and Company-paid Toll Programs
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Complimentary Daily Shift Meal
Position Overview
South Seas Resort is seeking an energetic, personable, and guest-focused to join the team at Tarpon Tiki Bar, the lively outdoor bar located within the Bayview Pool Complex. This full-time position is responsible for delivering exceptional guest service while preparing handcrafted cocktails, specialty beverages, and classic drinks in a fun, fast-paced resort environment.
The ideal candidate thrives in an outdoor setting, enjoys building connections with guests, and takes pride in creating memorable vacation experiences through outstanding hospitality. This position primarily supports Tarpon Tiki Bar but offers opportunities to cross-train and work in other restaurants and bars throughout South Seas Resort.
Rate of Pay: Full-Time, $12.00 per hour plus tips
Essential Responsibilities
Guest Service
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Welcome guests with a warm, friendly, and engaging attitude that reflects South Seas' commitment to exceptional hospitality.
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Build rapport with guests by providing personalized, attentive service throughout their visit.
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Accurately take beverage and food orders while making recommendations to enhance the guest experience.
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Verify guest age and ensure responsible alcohol service in accordance with Florida laws and company policies.
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Resolve guest concerns professionally while creating a positive and memorable experience.
Beverage Preparation
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Prepare and serve a variety of classic cocktails, craft cocktails, signature drinks, frozen beverages, beer, wine, and non-alcoholic beverages according to established recipes and presentation standards.
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Demonstrate creativity and consistency when preparing specialty cocktails.
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Maintain beverage quality while working efficiently during high-volume service periods.
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Recommend featured cocktails, premium spirits, wines, and beers to increase guest satisfaction and sales.
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Ensure all beverages are presented according to South Seas standards.
Bar Operations
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Maintain a clean, organized, and fully stocked bar throughout each shift.
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Restock liquor, beer, wine, mixers, garnishes, glassware, ice, and supplies as needed.
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Accurately process guest transactions using the POS system.
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Follow all cash handling procedures and reconcile transactions accurately.
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Assist with opening and closing duties, including cleaning, stocking, and securing bar equipment.
Outdoor Pool Bar Operations
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Work comfortably in an outdoor environment, including exposure to Florida heat, humidity, sun, wind, and changing weather conditions.
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Maintain the cleanliness and appearance of the outdoor bar, guest seating, and service areas.
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Ensure the bar remains fully stocked and guest-ready throughout operating hours.
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Maintain a sense of urgency while delivering outstanding service during busy poolside operations.
Teamwork
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Collaborate with Servers, Food Runners, Culinary, Recreation, and other Food & Beverage team members to provide seamless service.
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Support operations in other South Seas restaurants, bars, and special events as business demands require.
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Maintain a positive, professional, and team-oriented attitude while contributing to a collaborative work environment.
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Participate in ongoing training and maintain South Seas service standards.
Safety & Compliance
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Adhere to all health, sanitation, and food safety standards.
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Follow responsible alcohol service guidelines and company policies.
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Maintain compliance with all resort safety procedures and emergency protocols.
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Report equipment issues or safety concerns promptly.
What are we looking for?
Qualifications
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Minimum one year of bartending experience in a restaurant, resort, hotel, or high-volume bar preferred.
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Experience preparing craft cocktails, signature beverages, and premium spirits is strongly preferred.
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Outstanding interpersonal, communication, and guest service skills.
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Naturally personable with the ability to engage guests and create memorable experiences.
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Previous experience in an outdoor bar, pool bar, or resort environment is highly desirable.
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Strong knowledge of beer, wine, spirits, and cocktail preparation.
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Experience using POS systems and handling cash transactions.
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Valid driver's license required.
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Food Handler and Responsible Vendor certifications preferred or ability to obtain upon hire.
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Must be available to work a flexible schedule including days, evenings, weekends, and holidays.
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Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.
As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Compensation:
$12.00
$12.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
