Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary:
The Administrative Assistant represents the Fort Smith Convention Center as the initial contact for prospective clients and the general public both on the phone and in person. The Administration Assistant will also assist guests with event information and/or route necessary calls to appropriate personnel.
This role will pay an hourly rate of $16.00 - $19.00.
Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.
This position will remain open until November 20, 2026.
About the Venue:
The convention center boasts 116,800 square feet of flexible meeting space. The Fort Smith Convention Center hosts a variety of events, including conventions, conferences, meetings, tradeshows, consumer shows, special events, banquets, theater productions, and other social events.
Responsibilities:
- Answer incoming calls to the Fort Smith Convention Center.
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Assist with guest or client questions as needed.
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Open/Distribute mail.
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Process and log payments and deposits.
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Process ticket requests in advance of events.
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Run and log credit card payments for events.
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File pay checks/distribute on payday.
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Input lost and found items into log.
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Order and distribute office supplies.
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Perform filing or other office-related work.
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Prepare reports from information compiled and submitted by others.
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Assist all team members with various administrative support duties.
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Other duties as assigned by the General manager and Director of Finance.
Qualifications:
- High school diploma or GED.
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Previous experience in an administrative role is preferred, but not required.
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Ability to work weekdays, mornings, and afternoons (30 hours per week).
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Ability to work independently and remain flexible in role.
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Ability to multitask.
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Exceptional customer service skills—outgoing and friendly personality required.
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General knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
