About Us
HSM Company History | HSM HEART Company Values | Who is HSM to our customers?
Founded in 1944, HSM is a third generation, privately held company with a rich history of innovation and a commitment to our people. With 25 locations across the U.S. and corporate headquarters in Hickory, NC and Huntersville, NC, we specialize in manufacturing components for furniture, bedding, transportation, packaging, automotive, and healthcare industries. Our expertise also includes designing and building automated production machinery. HSM products from sofa springs to swimming pool noodles and bus seats, touch everyday life in countless ways.
At HSM, our success is built on our people. We foster a culture of teamwork, innovation, and shared success. If you’re looking for a meaningful place to grow and make an impact, we want to hear from you!
What You Will Do
As a Manufacturing Engineer Technician I, you’ll support manufacturing engineering activities across fabrication, forming, assembly, welding, foam, CNC, and related production areas. You’ll help troubleshoot process concerns, support production readiness, assist with prototype and pilot builds, and contribute to continuous improvement efforts that impact safety, quality, throughput, and efficiency.
You will also play a key role in supporting technical documentation, including setup sheets, work instructions, Bills of Materials, routings, process documentation, visual standards, and change management activities. This position will contribute to audit readiness and process control in environments aligned with manufacturing quality standards such as IATF 16949, ISO 9001, and VDA-related expectations.
- Manufacturing Process & Production Support
- Support manufacturing engineering activities across fabrication, forming, assembly, welding, foam, and related operations.
- Assist with troubleshooting process concerns related to safety, quality, throughput, or efficiency.
- Support setup verification, process checks, production readiness, and operational improvement activities.
- Participate in production trials, engineering evaluations, and manufacturing improvement projects.
- Prototype, Product Development & Launch Support
- Assist with prototype builds, pilot runs, and pre-production activities for new and revised products.
- Support manufacturability evaluations and product launch readiness.
- Help with fixture adjustments, tooling support, setup preparation, and engineering change implementation.
- Document observations, lessons learned, and improvement opportunities during launch and transition activities.
- Documentation & Process Control
- Support the creation and maintenance of setup sheets, work instructions, visual standards, and process documentation.
- Help maintain BOMs, routings, and manufacturing documentation accuracy.
- Assist with PFMEA, control plans, process flows, and engineering change documentation.
- Support audit preparation, documentation control, and process verification activities.
- Continuous Improvement & Equipment Support
- Assist with initiatives focused on safety, quality, productivity, ergonomics, and waste reduction.
- Provide basic technical support for CNC equipment, fabrication machinery, tooling, and assembly processes.
- Support root cause investigations and corrective action activities under Engineering guidance.
- Help with time studies, workflow observations, line balancing, capacity evaluations, equipment installation, startup, and process validation.
What You Bring
The ideal candidate is curious, dependable, technically minded, and comfortable working in a manufacturing environment. You should enjoy learning how processes work, identifying opportunities for improvement, and supporting teams across the shop floor and office.
Preferred Qualifications
- Associate degree in Engineering Technology, Manufacturing Technology, Industrial Technology, CAD, or a related technical field preferred.
- Equivalent hands-on experience in manufacturing, fabrication, CNC, maintenance, welding, tooling, or technical production support may be considered.
- 2+ years of experience in manufacturing, fabrication, automotive, transportation, industrial, or related production environments preferred.
- Exposure to metal fabrication, foam manufacturing, assembly operations, CNC equipment, welding, or technical manufacturing support preferred.
Technical Skills & Experience
- Basic understanding of manufacturing processes such as fabrication, forming, welding, assembly, foam processing, or related operations.
- Exposure to CNC equipment, tooling systems, robotics interfaces, or automated manufacturing environments preferred.
- Ability to read and interpret basic engineering drawings, blueprints, work instructions, and process documentation.
- Familiarity with measurement tools, dimensional verification, and basic manufacturing quality expectations preferred.
- Exposure to CAD software, ERP/MRP systems, or technical manufacturing systems preferred.
- General awareness of IATF 16949, ISO 9001, VDA, APQP, PPAP, PFMEA, control plans, or structured problem-solving methods is a plus.
Why Join Us
- Health & Wellness: Affordable medical, dental, and vision insurance plans, including an innovative global healthcare option for qualified participants.
- Retire: 401(k) with company match, fully vested from day one.
- Paid Time Off: Competitive PTO: 3 Weeks of Vacation + 9 company paid holidays.
- On-Site Medical Clinics: Free for you and covered dependents.
- Teladoc: 24/7 access with no copay.
- Professional Development: Tuition reimbursement, professional development assistance and career growth opportunities.
- Discounts: Enjoy discounts with HSM partners, including Dollywood Parks & Resort, Verizon Wireless, and more.
EEOC
At HSM, we believe that our diversity creates a productive workplace. All qualified candidates will receive consideration for employment without regard to age, race, creed, color, religion, sex, national origin, ancestry, marital status, affectionate or sexual orientation, gender identity or expression, or protected veteran status and will not be discriminated against on the basis of disability.
