Top 2048 Supervisor, customer services Jobs in Fort Smith Ar

Change Manager
Summit Utilities Inc —Fort Smith, AR
- Full-time
- 5 years
- Bachelor's degree
- Psychology
- Health insurance
- Vision insurance
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Manager of Public Affairs and Communications
Summit Utilities Inc —Fort Smith, AR
- Full-time
- Hybrid work
- 7 years
- Office
- Master's degree
- Health insurance
- Vision insurance
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Assistant Store Manager
THE STORAGE CENTER —Fort Smith, AR
- $14 an hour
- Full-time
- Merchandising
- Mid-level
- Recruiting
- Health insurance
- Dental insurance
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8d
Retail Merchandising Field Specialist
Channel Partners —Fort Smith, AR
- $16 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
CREW
Caesars Dough Boys II LLC —Fort Smith, AR
- Part-time
- Serving
- Quick service & fast food restaurant
- Communication skills
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Scheduling Coordinator for Dental Office
Angela Wiggins, DDS —Fort Smith, AR
- $1 an hour
- Full-time
- Dental office
- Customer service
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
7d
Patient Access Coordinator
Hanger, Inc. —Fort Smith, AR
- $18.95 - $20.54 an hour
- Computer literacy
- Administrative experience
- High school diploma or GED
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3d
Amazon DSP Delivery Driver
Epic Logistics Transportation LLC —Fort Smith, AR
- $21.50 - $32.25 an hour
- Temporary
- Pass drug screening
- Ability to climb stairs
- Ability to lift 50 pounds
- Paid training
- Health insurance
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Supervisor, Customer Services
Envoy Air Inc. —Fort Smith, AR
- Full-time
- 18 years or older
- Management
- Writing skills
Warehouse Specialist
Parsons —Fort Smith, AR
- $15.68 - $71.30 an hour
- Microsoft Excel
- Mid-level
- Forklift
- Wellness program
- Paid holidays
(USA) Member Team Lead
Sam's Club —Fort Smith, AR
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
4d
Executive Team Leader Service & Engagement (Assistant Manager Front End) - Fort Smith, AR
Target —Fort Smith, AR
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
MGR, LAND OPERATIONS - Van Buren
USA TRUCK, INC. —Van Buren, AR
- Mid-level
- Office
- Supervising experience
6d
INDEPENDENT CONTRACT ADVISOR Non Remote, On Site (AR, OH, GA)
USA TRUCK FLEETCO LLC —Van Buren, AR
- Contract
- Customer service
- Mid-level
- High school diploma or GED
Investigator I
ArcBest —Fort Smith, AR
- Monday to Friday
- Research
- Mid-level
- Bachelor's degree
1d
Program Coordinator, WATC
University of Arkansas —Fort Smith, AR
- $48,000 - $52,000 a year
- Overtime
- Background check
- School experience
- Microsoft Excel
- Disability insurance
- Health insurance
General Manager Distribution
ROMARK ARKANSAS LLC —Barling, AR
- $140,000 a year
- Microsoft Excel
- 5 years
- Analysis skills
Quick Apply
Operations Supervisor - Fort Smith, AR
Hytrol Conveyor Company —Fort Smith, AR
- Full-time
- 5 years
- High school diploma or GED
- Bachelor's degree
Quick Apply
MILITARY PROGRAM COORDINATOR
State of Arkansas —Fort Smith, AR
- $52,137 - $77,163 a year
- Classroom
- 6 years
- Management
- Health insurance
Front Desk Receptionist
The Fort Performance & Chiropractic —Fort Smith, AR
- $18 - $23 an hour
- Full-time
- Background check
- Google Workspace
- Customer service
- Paid time off
- Employee discount
Quick Apply

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Change Manager

Summit Utilities Inc -
Fort Smith, AR

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Vision insurance

Qualifications

Performance dashboard reports
Dashboard creation
Metrics Reporting
Managing projects
Stakeholder relationship building
Stakeholder management

Full Job Description

Join our growing team and discover why Summit Utilities, Inc. continues to earn national and regional recognition as an employer of choice. Our recognitions include Best Places to Work in Maine (2019–2025); Best Places to Work in Arkansas (2020, 2023, 2025); Best Places to Work in Oklahoma (2022–2025); Best Places to Work in Missouri (2023 and 2026); Best Places to Work in Colorado (2025); Forbes America’s Best Small Employers (2023); and, most recently, Proud and Purposeful Employer (2026).

Summit is a growing natural gas utility that’s committed to delivering reliable energy to homes and businesses in Arkansas, Colorado, Maine, Missouri, Oklahoma, and Texas. Being part of the Summit team means embracing excellence and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers, and the communities where we live. We aim to bring warmth and energy to everything we do.

We are pleased to announce an exciting opportunity for a Change Manager (SGL 17) to join our team. This position is available on a hybrid basis in Little Rock, Fort Smith, or Fayetteville, Arkansas, and Portland, Maine. We will also consider candidates in Texas who are able to work remotely.

POSITION SUMMARY

The Change Management Manager is responsible for leading organizational change activities that enable successful adoption of new processes, systems, technologies, and operating models. This role oversees the people side of change by shaping change strategy, building stakeholder alignment, ensuring effective communications and training, managing resistance, and measuring adoption. The Change Management Manager partners with sponsors, business leaders, and project teams to drive sustained behavior change and achieve intended business outcomes.

PRIMARY DUTIES AND RESPONSIBILITIES

Leading end-to-end project management activities—including planning, execution, monitoring, and closure—for medium to large sized software application projects, such as ERP implementations, CIS system integrations, data migrations, and custom developments.
Managing project scope, schedule, resources, quality, risks, issues, communication, and stakeholder expectations.
Coordinating diverse, cross-functional teams in IT, business, and 3rd parties—including vendors, consultants, and contractors in multiple locations, time zones, and offshore.
Applying project management best practices, methodologies, and standards, such as PMBOK, Agile, or Scrum.
Developing and executing IT cutover plans for project go-lives and aligning with dependent business cutover tasks.
Preparing relevant project documentation, such as project charters, project plans, project schedules, status reports, change requests, and lessons learned.
Providing project leadership, guidance, and direction to project team members and stakeholders.
Monitoring and controlling project performance, quality, and deliverables.
Tracking, reporting, escalating, and resolving project issues and risks.
Reporting project status and progress to senior management and sponsors.
Assisting project teams in defining project scope, goals, requirements, approach, and deliverables supporting the business objectives.
Working closely with business leads and business analysts in requirements gathering, User Acceptance Testing, and cutover planning.
Working with business leads and the Training team in Change Management planning and communication.
Coordinating with Business and IT Leads to deliver smaller scope system enhancements and/or resolve system issues via Jira ticketing process.
Reviewing current project management procedures, identifying areas for improvement, and working with PMO leadership to implement changes.

EDUCATION AND WORK EXPERIENCE

Bachelor’s degree in business, Organizational Development, Communications, Psychology, Human Resources, or a related field.
5+ years of experience leading organizational change management for cross-functional initiatives (process, technology, and/or operating model change).
Demonstrated capability building change strategies, stakeholder engagement plans, communications, training approach, and resistance management.
Strong facilitation, influencing, and executive communication skills; able to work effectively across functional boundaries.
Change management certification (e.g., Prosci) and practical experience applying structured approaches (e.g., ADKAR).
Experience supporting enterprise transformations (ERP, HRIS, CRM, digital workplace, or operating model change).
Program/project management experience and/or certification (e.g., PMP) and comfort working in Agile or hybrid delivery environments.
Experience developing change metrics and reporting dashboards (adoption, sentiment/readiness, training completion, performance indicators).
Experience leading or mentoring other change practitioners (formal or informal people leadership).

KNOWLEDGE, SKILLS, ABILITIES

Change impact and readiness assessment
Stakeholder engagement and communication
Strong written and verbal communication skills
Risk identification and mitigation
Training and enablement support
Analytical and problem‑solving skills
Leadership and coaching influence
CM and process changes adopted as standard work
Clear ownership and accountability
Sustained adoption over time

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.

Quick Apply

Refine Your Search

supervisor, customer services jobs in fort smith ar

Change Manager

Manager of Public Affairs and Communications

Assistant Store Manager

Retail Merchandising Field Specialist

CREW

Scheduling Coordinator for Dental Office

Patient Access Coordinator

Amazon DSP Delivery Driver

Supervisor, Customer Services

Warehouse Specialist

(USA) Member Team Lead

Executive Team Leader Service & Engagement (Assistant Manager Front End) - Fort Smith, AR

MGR, LAND OPERATIONS - Van Buren

INDEPENDENT CONTRACT ADVISOR Non Remote, On Site (AR, OH, GA)

Investigator I

Program Coordinator, WATC

General Manager Distribution

Operations Supervisor - Fort Smith, AR

MILITARY PROGRAM COORDINATOR

Front Desk Receptionist

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