Top 2453 Technical analyst Jobs in Fort Washington Md

Technical Support Analyst
National Association of REALTORS® —Washington, DC
- $60,000 - $75,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Vision insurance
Quick Apply
Principal Data Analyst/Developer Engineer, Wiesbaden, Germany
JANSON —Fairfax, VA
- $150,000 - $190,000 a year
- Full-time
- Classroom
- 7 years
- Computer Science
- Dental insurance
- 401(k)
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Program Analyst
RWD Consulting, LLC —Bethesda, MD
- $75,000 - $90,000 a year
- Full-time
- Computer Science
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Sr. Contract Analyst
Amyx, Inc. —Falls Church, VA
- Full-time
- 5 years
- Computer literacy
- Writing skills
- Wellness program
- Health savings account
Management Analyst
KeyLogic Systems —Washington, DC
- Microsoft Excel
- Customer service
- 3 years
Technical Targeting Analyst
Peraton —McLean, VA
- $135,000 - $216,000 a year
- Bachelor of Science
- 11+ years
- Analysis skills
- Health savings account
- Paid holidays
CI Analyst - MID
Amentum —Quantico, VA
- $95,000 - $100,000 a year
- 8 hour shift
- Writing skills
- Pass drug screening
- No experience needed
- Health insurance
- Dental insurance
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Senior Intelligence Analyst, Agentic AI Integration
General Dynamics Information Technology —Arlington, VA
- $144,500 - $195,500 a year
- Writing skills
- Research
- Office
- Paid time off
- 401(k) matching
Senior Intelligence Analyst, Agentic AI Integration
General Dynamics Information Technology —Arlington, VA
- $144,500 - $195,500 a year
- Writing skills
- Research
- Office
- Paid time off
- 401(k) matching
Functional Analyst/ Developer (Junior) Germany
JANSON —Fairfax, VA
- $110,000 - $115,000 a year
- Full-time
- Hybrid work
- Military
- SQL
- Bachelor's degree
- Paid holidays
- Disability insurance
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FSR Analyst - Isreal
DCI Solutions —Washington, DC
- $80,000 - $115,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
10d
FSR Analyst - Jordan
DCI Solutions —Washington, DC
- $80,000 - $115,000 a year
- Full-time
- Classroom
- Java
- Analysis skills
- Health savings account
- Relocation assistance
Quick Apply
9d
Intelligence Analyst, Agentic AI Integration
General Dynamics Information Technology —Arlington, VA
- $121,550 - $164,450 a year
- Writing skills
- Research
- Office
- Paid time off
- 401(k) matching
Project Analyst
Hite Consulting Inc —Washington, DC
- Full-time
- Microsoft Excel
- 5 years
- Bachelor of Science
Acquisition Contract Analyst
VISTA Technology Services —Crystal City, VA
- $105,000 - $130,000 a year
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
3d
Product Analyst - AI Trainer
DataAnnotation —Alexandria, VA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Digital Forensic Analyst
Peraton —Arlington, VA
- $104,000 - $166,000 a year
- Windows
- Master's degree
- Bachelor's degree
- Health savings account
- Paid holidays
CI Analyst - MID
Amentum —Quantico, VA
- $95,000 - $100,000 a year
- 8 hour shift
- Writing skills
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
PostgreSQL Database Analyst
General Dynamics Information Technology —Springfield, VA
- $125,800 - $170,200 a year
- Urgently hiring
- Computer Science
- 5 years
- Office
- Paid time off
- 401(k) matching
Principal Acquisition Analysts/Program Leads
VISTA Technology Services —Arlington, VA
- $80,000 - $100,000 a year
- Computer Science
- Engineering
- Finance
- Disability insurance
- Health insurance

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technical analyst jobs near fort washington md

Technical Support Analyst

National Association of REALTORS® -
Washington, DC

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Job Details

$60,000 - $75,000 a year

Benefits

Dental insurance
Vision insurance

Qualifications

Computer operation
Windows
Computer hardware
Desktop (troubleshooting support)
Desktop applications
macOS
Desktop administration
Peripheral hardware support

Full Job Description

Position Summary:
The Technical Support Analyst provides first-level technical support to end users in a Microsoft-based hybrid environment. This role is responsible for resolving common IT issues, fulfilling service requests, and supporting core enterprise technologies, including Microsoft 365, endpoint devices, and collaboration tools. The analyst serves as the primary point of contact for IT support, ensuring timely issue resolution while delivering a high level of customer service.

Duties and Responsibilities:

Receive, categorize, prioritize, and resolve incoming incidents and service requests using the IT service management tool (e.g., Zendesk, Jira Service Management)
Provide first-level support for:
Windows 10/11 and limited macOS devices
Microsoft 365 applications (Outlook, Teams, Word, Excel, OneDrive, SharePoint)
Email and calendaring issues (Exchange Online)
Perform user account administration in Microsoft environments:
Password resets, account unlocks, and MFA support
Basic user provisioning/deprovisioning in Microsoft AD/Entra ID (Azure AD) under supervision
Support endpoint management tasks:
Device setup, imaging, and configuration using tools such as Microsoft Intune
Troubleshoot device compliance and policy-related issues
Assist with onboarding and off-boarding:
Prepare and deploy user equipment (laptops, peripherals)
Ensure proper access and system setup for new hires
Provide support for collaboration and communication tools:
Microsoft Teams (chat, meetings, calling)
Basic troubleshooting for conferencing room technology and hybrid meetings
Troubleshoot basic networking and connectivity issues for Internal Network access and Wi-Fi and remote access tools
Provide onsite and remote A/V support for meetings and events as needed
Escalate unresolved issues to specialized teams with proper documentation and troubleshooting steps completed
Maintain accurate and detailed ticket documentation, including resolution steps and user communication
Contribute to and utilize internal knowledge base articles
Follow security best practices:
Verify user identity prior to account changes
Recognize and escalate phishing attempts or suspicious activity
Track and manage IT assets, including hardware inventory and life cycle
Meet defined service level agreements (SLAs) for response and resolution times
Deliver excellent customer service, communicating technical information clearly to non-technical users
Participate in team meetings, training sessions, and continuous improvement initiatives
Other duties as assigned

Required Qualifications:

1-3 years of experience in IT support, help desk, or a technical customer service role
Basic knowledge of Windows operating systems, Mac OS, Microsoft 365 applications, and Computer hardware and peripherals
Strong customer service and communication skills
Ability to troubleshoot and resolve common technical issues using documented processes
Strong organizational skills and attention to detail
Ability to work both independently and collaboratively in a team environment
Willingness to learn and adapt to new technologies

Preferred Qualifications:

Familiarity with:
Microsoft AD/Entra ID (Azure AD)
Microsoft Intune or other endpoint management tools
ITSM/ticketing systems (Zendesk, Jira, etc.)
Basic understanding of networking concepts (DNS, DHCP)
Industry certifications such as CompTIA A+, Microsoft Fundamentals (MS-900, AZ-900), or equivalent

Work Environment / Schedule:

A hybrid work environment requiring both onsite and remote support
Standard business hours with occasional after-hours support as needed
May require moving or setting up IT equipment

Compensation: $60,000-$75,000

NAR provides comprehensive benefits including health/dental/vision insurance.
NAR is on a hybrid schedule and in the office 3 days a week.

Organizational Overview:
The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation.

It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.

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Refine Your Search

technical analyst jobs in fort washington md

Technical Support Analyst

Principal Data Analyst/Developer Engineer, Wiesbaden, Germany

Program Analyst

Sr. Contract Analyst

Management Analyst

Technical Targeting Analyst

CI Analyst - MID

Senior Intelligence Analyst, Agentic AI Integration

Senior Intelligence Analyst, Agentic AI Integration

Functional Analyst/ Developer (Junior) Germany

FSR Analyst - Isreal

FSR Analyst - Jordan

Intelligence Analyst, Agentic AI Integration

Project Analyst

Acquisition Contract Analyst

Product Analyst - AI Trainer

Senior Digital Forensic Analyst

CI Analyst - MID

PostgreSQL Database Analyst

Principal Acquisition Analysts/Program Leads

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