Top 4 Ccna Jobs in Fort Wayne, In

Senior Staff Technical Support Engineer (Hybrid)
Stryker —Fort Wayne, IN
- $89,300 - $148,800 a year
- Full-time
- 6 years
- Computer Science
- Research
- Health savings account
- AD&D insurance
Network/Systems Engineer
Corsica Technologies, LLC —Fort Wayne, IN
- Weekends as needed
- Computer science
- Computer Science
- System design
Quick Apply
22h

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Senior Staff Technical Support Engineer (Hybrid)

Stryker -
Fort Wayne, IN

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Job Details

Full-time
$89,300 - $148,800 a year

Benefits

Health savings account
AD&D insurance
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Prescription drug insurance

Qualifications

Wireless network design
Customer communication
Wireless access points
Wi-Fi protocol
Infrastructure architecture design
Virtualization tools
Server virtualization
Customer support

Full Job Description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you 12 paid holidays annually. For an overview of our benefits and time off, please follow this link to learn more:US Stryker employee benefits.

As a Senior Staff Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our customers. Hours may vary from 6am to 6pm GST. Rare late shift work and on-call work on an as-needed basis.

Primary work location: 1950 West Cook Road, Fort Wayne, Indiana

What you will do:

Document and manage customers’ reported issues, delivering excellent customer service and managing customer expectations
Monitor and respond to customer inquiries, leading customer communication, assuring timely status updates and issue resolution
Troubleshoot customer environments, research WLAN configuration and compatibility issues to solve problems and optimize the performance of Vocera
Collaborate within the team and engage others to solve hard problems
Author knowledge-based articles for internal and external use
Review product documentation prior to new releases
Provide formal and informal training to customers and partners
Mentor junior team members

What you need:

Required

Bachelors in Computer Science or related field, or in lieu of Bachelors, 6+ years additional relevant work experience
Minimum 6 years of experience in customer technical support working in a networking environment
Hands on experience with VMWare and other virtualization technologies
Demonstrated experience with wireless (802.11 a/b/g/n) infrastructure design, troubleshooting and wireless security 802.1x

Preferred:

Experience troubleshooting wired and wireless issues on Voice over wireless applications, iPhone and Androids and Multicast using Wireshark, Omnipeek, Airmagnet, Ekahau
Industry standard LAN technology knowledge
Working knowledge of SIP, PBX/telephony systems
Certifications in CWNA, CCNA, R&S, Wireless, or Aruba ACMA

United States of America Pay Ranges:

USN: $89,300 - $148,800 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.

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ccna jobs in fort wayne, in

Senior Staff Technical Support Engineer (Hybrid)

Network/Systems Engineer

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