Top 2 Help desk intern Jobs in Fort Wayne, In

IT Intern
Ottenweller Company Inc. —Fort Wayne, IN
- Part-time
- ERP systems
- Analysis skills
- Organizational skills
IT Infrastructure Intern
Therma-Tru —Butler, IN
- $33,300 - $45,760 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Health insurance
- Adoption assistance
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IT Intern
Ottenweller Company Inc. —Fort Wayne, IN
Provide first-level technical support for hardware, software, printers, phones, and business applications. Ability to read and interpret technical instructions,…
IT Infrastructure Intern
Therma-Tru —Butler, IN
Pursuing a bachelor’s degree in computer science, management information systems or related field, ideally in junior standing.
$33,300 - $45,760 a year
Quick Apply

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IT Intern – Managed Service Provider (MSP)
Kloud9 IT, Inc. —Columbus, OH
Currently pursuing an Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field.
$10 an hour
Quick Apply
Information Technology (IT) Co-op/Intern - Fall 2026
Honda —Raymond, OH
Enrollment in a Bachelor's or Master's degree program studying Information Systems, Computer Science, or related field.
$26.58 - $34.38 an hour

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IT Intern

Ottenweller Company Inc.
Fort Wayne, IN

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Job Details

Part-time | Internship

Qualifications

Desktop computer repair
Endpoint Security
Communication with suppliers
Office equipment routine maintenance
Customer communication
Mobile device support
Wireless networking
Wireless access points
Procedural guides
Technical documentation
Laptop (troubleshooting support)
ERP systems
Hardware maintenance
Operating system updates
Training material drafting
Printer (troubleshooting support)
User training (technical support)
Server updates
Production systems
Analysis skills
Corrective maintenance
Patch management
Email configuration (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Vendor communication
Networking equipment (troubleshooting support)

Full Job Description

Summary
Part Time position. Assists Information Technology department in resolving basic issues and problems by performing the below functions.

Essential Duties & Responsibilities
Provide first-level technical support for hardware, software, printers, phones, and business applications.

Assist users with Microsoft Windows, Microsoft 365, email, and common business software applications.
Diagnose and troubleshoot desktop, laptop, printer, and basic network connectivity issues.

Setup, configure, repair, and deploy PCs, laptops, printers, mobile devices, and peripheral equipment.
Assist with server maintenance, system updates, patching, and inventory tracking.

Support network infrastructure including switches, wireless access points, VPN connectivity, and firewalls.
Participate in cybersecurity initiatives including endpoint protection, password management, and security awareness.

Document technical procedures, configurations, and issue resolutions.

Assist in developing training materials and provide end-user training when needed.

Coordinate with vendors regarding defective equipment, repairs, licensing, and warranty support.

Support ERP, manufacturing, and production-related business systems as assigned.
Assist with special IT projects, infrastructure upgrades, and technology improvement initiatives.

Maintain professionalism and excellent customer service while interacting with employees across departments.

Perform additional duties as assigned.

Education & Experience
Two or more years educational experience in related fields of study and / or work experience preferred.

Strong analytical, troubleshooting, and problem-solving skills are essential. Candidates must be able to communicate technical information clearly to non-technical users, demonstrate strong organizational skills, manage multiple tasks and priorities effectively, and show a willingness to learn new technologies while working in a team-oriented environment.

Language Skills Ability
Ability to read and interpret technical instructions, correspondence, and documentation. Ability to effectively communicate with employees, vendors, and management in both written and verbal formats

Reasoning Skills
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form and troubleshoot issues involving several variables in standardized situations.

Physical Demands
The position may require sitting, standing, walking, kneeling, lifting equipment up to 40 pounds, and working with computer and networking hardware.

Work Environment
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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help desk intern jobs in fort wayne, in

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