Top 11 Dealership service manager Jobs in Fort Wayne In

Call Center Manager
Blueprint Inc. —Fort Wayne, IN
- $66,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Automotive Service Manager - Fort Wayne, IN Area Dealership
Confidential —Fort Wayne, IN
- $90,000 - $100,000 a year
- Full-time
- Dealership
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Automotive Service Manager
H&K Chevrolet Inc. —New Haven, IN
- $85,000 - $110,000 a year
- Full-time
- Clean driving record
- Dealership
- Driver's License
- Paid holidays
- Health insurance
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Automotive Service Manager
Confidential —Indiana
- $92,539.84 - $123,381.31 a year
- Full-time
- ASE Certification
- Clean driving record
- Dealership
- Paid holidays
- Dental insurance
Quick Apply
Kelley Chevrolet Parts Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- Clean driving record
- Dealership
- Computer literacy
Quick Apply
10d
Kelley Automotive Group Service Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- ASE Certification
- Clean driving record
- Dealership
Quick Apply
Kelley Automotive Group Assistant Service Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- ASE Certification
- Clean driving record
- Dealership
Quick Apply
Tom Kelley Cadillac Parts Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- Clean driving record
- Dealership
- Computer literacy
Quick Apply
10d
Tom Kelley Buick GMC Parts Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- Clean driving record
- Dealership
- Computer literacy
Quick Apply
10d
Kelley Automotive Group Assistant Parts Manager
Kelley Automotive Group LLC —Fort Wayne, IN
- Clean driving record
- Dealership
- Computer literacy
Quick Apply

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Automotive Service Manager
Confidential —Indiana
Valid driver's license with a clean driving record. ASE certification or automotive technical background. Strong understanding of automotive repair processes,…
$92,539.84 - $123,381.31 a year
Quick Apply
Call Center Manager
Blueprint Inc. —Fort Wayne, IN
This individual will be responsible for organizing and directing the daily activities of our outbound call center (which also handles inbound calls) for our…
$66,000 - $90,000 a year
Quick Apply
5d

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Regional Service Operations Manager
Systematic Business Consulting —Columbus, OH
Develop and control all shop and field service budgets. Select, supervise, and develop personnel required to maintain a high-performing Product Support…
$130,000 - $138,000 a year
Quick Apply
7d
Parts & Service Area Manager - Columbus Outstate
Stellantis —Columbus, OH
Expertise in Dealer process analytics and improvement, including shop flow optimization, Customer Experience improvement tactics, Express Lane process, Parts…
$80,000 - $122,800 a year
1d

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dealership service manager jobs near fort wayne in

Call Center Manager

Blueprint Inc. -
Fort Wayne, IN

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Job Details

Full-time
$66,000 - $90,000 a year
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Managing teams in a customer support role
Phone communication
Team leadership
Writing skills
Coaching
Managing clients in a customer support role
Team development
Supervising experience
Attention to detail
Mentoring
Instructor-led training (training delivery method)
Meeting or exceeding sales goals
Typing
Productivity software
Telemarketing
Call center management
Staff development
Client interaction via phone calls

Full Job Description

Ft. Wayne, IN

*This is NOT a remote position*

Call Center Customer Service Manager (Automotive Service BDC) wanted – Up to $90,000/per year (includes a base salary ($5500/mo.)+ performance-based bonuses)

Established and Successful Industry Leader seeks Superstar Call Center Manager to lead our Service Client Care Center.

Please review the entire employment ad before submitting your resume.

Do you have the Enthusiasm, Energy, Determination, and Skills to operate a high-productivity call center? We are a successful, world-class automotive dealership looking for a dynamic, energetic leader with outstanding customer care skills, refined and proven managerial skills, and a passion for excellence! Our call center will focus on providing world-class customer service. This individual will be responsible for organizing and directing the daily activities of our outbound call center (which also handles inbound calls) for our service department.

Job brief:

We are looking for a skilled Call Center Customer Service Manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff is well-organized and productive.

An excellent call center manager must be an organized, reliable, and results-driven professional. They must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. As a call center manager, you must also have excellent customer service and communication skills.

The goal is to provide outstanding leadership to attain goals and achieve great results for our dealership.

Essential Duties of the Call Center Customer Service Manager:

· This position requires a “roll up your sleeves, lead from the front” passion for customer retention, growing revenue, driving results, and reaching ambitious targets.

· The ability to coach, mentor motivate and provide overall team and one-on-one training to a team of call center professionals.

· Hire, coach, train, counsel, and monitor the performance of call center agents to ensure top performance.

· Maintain daily, weekly, and monthly service statistics

· Utilize exceptional problem-solving skills to work through the different challenges of a fast-paced environment

· Work effectively together with Service Managers, Fixed Operations Directors, and General Managers to advocate for your department and team to create maximum synergy, coordination, and cooperation

· Prepare call center performance reports by collecting, analyzing, and summarizing data trends.

· Drive daily calling activities -Inbound and outbound calling campaigns (all calls are customer-service driven, no cold calling)

Requirements for the Call Center Customer Service Manager:

· Minimum of 3 - 5 years supervisory experience in a Customer Service Call Center. Automotive experience is a plus, but not required

· Superb communication skills, both verbal and written.

· Verifiable and proven track record of success.

· Extensive customer service skills with the proven ability to resolve customer service issues.

· Self-starter, a professional, demonstrate initiative, resourcefulness, and strong problem-solving skills.

· Leadership – The ability to lead the department by displaying outstanding phone skills and a commitment and passion for creating customer amazement.

· Train – The ability to conduct daily training and coaching sessions with your team.

· The ability to meet or exceed all department Key Performance Indicators that measure overall performance.

· Advanced computer knowledge & skills including Microsoft Office and efficient typing and writing skills.

· Strong organizational expertise and attention to detail.

· Must be able to work flexible hours and days, including some weekends.

We Offer the Call Center Customer Service Manager:

· Great opportunity to join a proactive, customer-focused company

· Awesome income potential which consists of a base salary + performance-based bonuses (Earn up to $90K per year)

· Fantastic opportunity to lead a high-profile client care team.

· Comprehensive benefits, including Medical, Dental, Vision, Paid Vacations, and 401K.

· World-class training and development program and much more!

If you're the one, we want to speak with you now! Please email your up-to-date resume!

www.dealer-fx.com/blueprint

Job Type: Full-time

Pay: $66,000.00 - $90,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

dealership service manager jobs in fort wayne in

Call Center Manager

Automotive Service Manager - Fort Wayne, IN Area Dealership

Automotive Service Manager

Automotive Service Manager

Kelley Chevrolet Parts Manager

Kelley Automotive Group Service Manager

Kelley Automotive Group Assistant Service Manager

Tom Kelley Cadillac Parts Manager

Tom Kelley Buick GMC Parts Manager

Kelley Automotive Group Assistant Parts Manager

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