Job Title: Underwriting Manager
FLSA Status: Exempt
Job Family: Underwriting
Department: Underwriting
Location: Corporate Office (Fort Wayne, IN)
JOB SUMMARY
Responsible for managing, training, and developing assigned Regional Underwriting personnel. Execute directives adopted by the underwriting department and company management, so as to promote the acquisition, retention, and servicing of church and/or related ministry business consistent with company objectives. Participate in the identification, development, and implementation of policies and procedures. Profitably underwrite new and large or complex church and related ministry accounts. Develop relationships with regional agents to facilitate the production and retention of profitable business.
POSITION ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manage, direct, hire, evaluate, and interact with assigned underwriting personnel to ensure proper acquisition, retention, and servicing of church and/or related ministry business.
- Direct the training and development of assigned underwriting personnel on established underwriting guidelines, policies, and procedures.
- Audit underwriting performed by assigned underwriting personnel by regularly examining underwriting files for compliance with established standards, including compliance with state and federal regulations relating to underwriting.
- Communicate to assigned underwriting personnel changes in underwriting practices and procedures or other issues involving the underwriting function.
- Contribute to departmental or interdepartmental projects or processes that relate to the underwriting function.
- Co-direct the company’s marketing and underwriting efforts with the regional sales manager and participate in agency management by providing input relative to agency performance.
- Report any marketplace or customer trends that may positively or negatively impact the company and/or its target niche to company and executive management.
- Participate in agency and prospective and existing policyholder visitations.
- Assist company management in resolving policyholder and agency disputes, answering insurance inquiries, and developing the annual budget and strategic goals for the department.
- Monitor legal and insurance environment trends in assigned territory; report to company management as appropriate.
- Ensure accurate placement of reinsurance so as not to overexpose the company’s surplus to risk.
- Identify, evaluate and develop underwriting staff with potential for managerial positions.
- Complete other projects as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to make independent decisions.
- Must have strong interpersonal and managerial skills applicable both internally and externally with agents/insureds.
- Must have strong analytical, negotiation, diplomatic, time management, and organizational skills.
- Must have the ability to handle difficult situations in a diplomatic manner.
- Must be able to effectively and professionally communicate complex concepts both orally and in writing.
- Must be able to develop creative solutions to problems and be comfortable working in a fluid environment.
- Must be able to lead effectively and participate in leadership development activities.
- Must have the ability to make sound underwriting decisions relative to property and casualty acceptance, pricing, and coverage.
- Effectively interface with external contacts, Brotherhood employees, managers, and department staff members.
EDUCATION AND/OR EXPERIENCE
- Must have a Bachelor’s degree.
- Must have AU or other insurance-related designation.
- Must have five or more years of underwriting technical experience or equivalent/transferable experience.
- CPCU, CIC, ARM, ARe or similar designation is desired.
- Minimum seven years of experience in Property and Casualty insurance underwriting is desired.
- Minimum three years of supervisory experience is desired.
- Experience in building construction and/or valuation, and in property/casualty risk management, is desired.
Terms and Conditions
This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Because the company’s niche is the church and related ministries market, and because effective service requires a thorough understanding of this market, persons in this position must be familiar with church operations and must conduct themselves in a manner that will neither alienate nor offend persons within this target niche.
Brotherhood Mutual Insurance Company reserves the right to modify, interpret, or apply this position description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will”.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
