Top 6822 Field supervisor Jobs in Fort Worth, Tx

Call Center Client Migration Team Lead (in-office)
Mphasis Limited —Fort Worth, TX
- Up to $75,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Quick Apply
Dispatch Supervisor
Texas Pride Fuels, Ltd. —Springtown, TX
- $80,000 - $90,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Manufacturing Mainteannce Manager
Advanced Technology Services —Fort Worth, TX
- $110,491.16 - $147,321.57 a year
- 7 years
- Supervising experience
- Bachelor's degree
- Health insurance
- Dental insurance
Direct Care Supervisor
Sevita —Fort Worth, TX
- Full-time
- 18 years or older
- Management
- Mid-level
- Paid holidays
- Paid time off
5d
Service Supervisor - The Braden on Fifth R0195443 The Braden on Fifth Fort Worth, Texas Full time
Greystar —Fort Worth, TX
- Weekends as needed
- Ability to walk for extended periods
- Word processing
- Basic math
- Paid parental leave
- Paid holidays
Fabrication Supervisor
Siemens —Fort Worth, TX
- $105,509 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
3d
Customer Care Manager, Global Reservations
American Airlines —Fort Worth, TX
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
2d
Programs Supervisor
City of Southlake —Southlake, TX
- $28.76 - $36.54 an hour
- Weekends as needed
- CPR Certification
- Mid-level
- Supervising experience
- AD&D insurance
- Paid holidays
12d
Client Relationship Manager
HUB International —Irving, TX
- $31.25 - $40.86 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- 1 year
- Paid parental leave
- Health savings account
11d
Clerk/Dispatcher Trainee
Wiseda Corp —Fort Worth, TX
- $25.00 - $37.22 an hour
- Overnight shift
- Microsoft Excel
- Microsoft Outlook
- English
- Health savings account
- Disability insurance
1d
Production Supervisor
Bimbo Bakeries USA —Fort Worth, TX
- $70,000 - $86,600 a year
- Weekends as needed
- English
- Mid-level
- Microsoft Office
- Paid time off
- 401(k) matching
VSM Leader
Carrier —Fort Worth, TX
- $174,500 - $348,500 a year
- Full-time
- 7 years
- Inventory management
- Supervising experience
- Wellness program
- Paid jury duty
7d
Production Manager
Carrier —Fort Worth, TX
- $117,500 - $234,500 a year
- Full-time
- 5 years
- Recruiting
- Senior level
- Wellness program
- Paid jury duty
7d
Program Manager (Director, Uniforms Management Center)
U.S. Customs and Border Protection —Euless, TX
- $147,945 - $192,331 a year
- Online Application
- Remote
- Psychiatry
- English
- Office
- Paid holidays
- Health insurance
4d
Customer Care Supervisor- Call Center
Payless Power —Fort Worth, TX
- $24 an hour
- Overtime
- Hybrid work
- Spanish
- Microsoft Excel
- Computer literacy
- Profit sharing
- Health insurance
Quick Apply
12d
Customer Logistics Supervisor
Ryder System —Fort Worth, TX
- $60,000 - $70,000 a year
- Mid-level
- High school diploma or GED
- Warehouse experience
- Disability insurance
- Health insurance
Day Receiver
Gold Star Foods —Fort Worth, TX
- $23 an hour
- Overtime
- Basic math
- Office
- Forklift
Quick Apply
10d
Multifunctional Manufacturing Supv - L3
Lockheed Martin Corporation —Fort Worth, TX
- $72,500 - $134,600 a year
- Overtime
- Microsoft Outlook
- Assembly
- Senior level
- Paid holidays
- Disability insurance
3d
Operations Supervisor - Distribution
DHL —Fort Worth, TX
- $62,500 - $82,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Dock Supervisor
Estes Express Lines —Arlington, TX
- $68,000 - $98,000 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- Microsoft Office
5d

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Call Center Client Migration Team Lead (in-office)

Mphasis Limited -
Fort Worth, TX

Quick Apply

Job Details

Full-time
Up to $75,000 a year

Qualifications

Customer communication
Program development
Process improvement
High school diploma or GED
Team development
Supervising experience
Call center management

Full Job Description

Who are we looking for?

A supervisor who manages a team of White Glove Voice Specialists/ Jr. Banker, who is responsible for managing day-to-day operations, ensure readiness to support clients, manage performance feedback and coaching for team members, Monitor and assess client calls, emails and other activities.

Process/Functional Skills:

· Team Leadership: Lead, motivate, and supervise a team of specialists to ensure high-quality customer service, productivity, and adherence to company policies and procedures.

· Client Interfacing: Liaising with clients, providing status updates and addressing questions related to the work. Handle escalation from customers and provide effective resolutions

· Performance Management: Monitor and evaluate the performance of specialists, providing regular feedback, coaching, and support to improve performance and achieve KPIs.

· Call Monitoring: Review and assess call interactions to ensure that specialists maintain a high level of professionalism, customer service, and compliance with company standards.

· Scheduling: Create and manage specialist schedules to ensure proper coverage during peak hours and adherence to break schedules.

· Training and Development: Identify training needs and assist in the development of training programs to improve the skills and knowledge of specialists. Conduct onboarding for new recruits.

· Quality Assurance: Establish and maintain quality assurance procedures to ensure consistent and exceptional customer service delivery. Identify areas for improvement and implement corrective action.

· Data Analysis: Collect and analyze project data, including work volume, response times, and customer satisfaction metrics. Use data-driven insights to improve operations.

· Conflict Resolution: Address and resolve customer and employee issues and complaints. Escalate complex cases to higher management as needed.

· Documentation and Reporting: Maintain accurate records, reports, and documentation of center activities, including performance metrics and specialist evaluations.

· Compliance: Ensure compliance with industry regulations, company policies, and data security standards. Stay up to date with relevant laws and regulations.

Behavioral Skills:

· Communication: Excellent written and verbal communication

· Leadership: ability to coordinate, motivate and provide guidance to the teams.

· Risk Management: The ability to analyze, prioritize, and minimize the risk, program, or project may cause.

· Analytical problem solving: The ability to identify and address potential issues, keep up with technology, and improve software quality.

· Time management: The ability to prioritize tasks and meet delivery deadlines.

· Presentation: should possess excellent presentation skills. Should be able to provide status updates on PPT.

Qualification:

· High school diploma or equivalent.

· At least 3-5 years of working in Migration related programs, customer service, a supervisory role, and in a contact center is required.

Who are we?

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Job Type: Full-time

Pay: Up to $75,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

field supervisor jobs in fort worth, tx

Call Center Client Migration Team Lead (in-office)

Dispatch Supervisor

Manufacturing Mainteannce Manager

Direct Care Supervisor

Service Supervisor - The Braden on Fifth R0195443 The Braden on Fifth Fort Worth, Texas Full time

Fabrication Supervisor

Customer Care Manager, Global Reservations

Programs Supervisor

Client Relationship Manager

Clerk/Dispatcher Trainee

Production Supervisor

VSM Leader

Production Manager

Program Manager (Director, Uniforms Management Center)

Customer Care Supervisor- Call Center

Customer Logistics Supervisor

Day Receiver

Multifunctional Manufacturing Supv - L3

Operations Supervisor - Distribution

Dock Supervisor

I want to receive the latest job alert for field supervisor in fort worth, tx

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