Top 16 Front office agent (part time) Jobs in Fort Worth, Tx

Front Desk Agent-Part Time- Sinclair Hotel
Coury Hospitality —Fort Worth, TX
- Part-time
- Writing skills
- English
- Office
Quick Apply
Front Office Agent (Part-Time)
Loews Arlington Hotel —Arlington, TX
- Part-time
- Ability to walk for extended periods
- Military encouraged
- Ability to stand for extended periods
- Paid holidays
- Health insurance
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Night Audit-Part
The Crescent Hotel Fort Worth —Fort Worth, TX
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
7d
Part Time Front Desk Agent
Aloft Hotel North Arlington —Arlington, TX
- From $15 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Inventory management
- Employee discount
- Flexible schedule
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8d
Front Desk Agent-Night Auditor - Fort Worth Cityview
Homewood Suites by Hilton —Fort Worth, TX
- $16 - $17 an hour
- Part-time
- Hotel
- Driver's License
- In-person
- Paid time off
- Employee discount
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2d
Guest Services Agent (Part-time)
Live! by Loews - Arlington, TX —Arlington, TX
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
2d
Front Desk CSR
Hyatt Place Ft Worth Alliance —Fort Worth, TX
- $15 - $16 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
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3d
Front Desk Agent
Holiday Inn —Fort Worth, TX
- $16 an hour
- Part-time
- Windows
- Hotel
- High school diploma or GED
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12d
NIGHT AUDIT
TEXAS WESTERN MANAGEMENT PARTNERS —Fort Worth, TX
- Part-time
- Hotel
- Entry level
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Front Desk Agent
Hilton Garden Inn DFW North —Grapevine, TX
- $16.50 - $17.00 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Computer literacy
Quick Apply
Grapevine Hotel Front Desk Agent PM
Springhill Suites Grapevine —Grapevine, TX
- $16 - $17 an hour
- Part-time
- Hotel
- Driver's License
- In-person
- Health insurance
- Paid time off
Quick Apply
2d
Night Auditor
Holiday Inn - Arlington —Arlington, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Night Auditor
Hersha Hospitality Management, LP —Arlington, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Front desk
- Wellness program
- Commuter assistance
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Irving, TX
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Agent
Candlewood Suites —Irving, TX
- From $13 an hour
- Part-time
- Hotel
- Math
- In-person
Quick Apply

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front office agent (part time) jobs near fort worth, tx

Front Desk Agent-Part Time- Sinclair Hotel

Coury Hospitality -
Fort Worth, TX

Quick Apply

Job Details

Part-time

Qualifications

Visitor query response
Computer operation
Hotel and accommodations payment processing
Customer relationship building
Fire safety
Hotel policy compliance
Writing skills
Greeting customers
Processing cash transactions
Answering guest questions
English
Hotel room assignment management
Public safety procedures
Accounting
Hotel emergency procedures
Customer issue escalation
Typing
Hotel and accommodations guest complaints handling
Accident reporting
Hotel safety procedures
Entry level
Client interaction via phone calls
Customer data entry

Full Job Description

Why Work at The Sinclair?
At The Sinclair, Autograph Collection, we redefine luxury and technology in downtown Fort Worth. As a cutting-edge smart hotel, The Sinclair offers high-tech guest experiences, sleek design, and a commitment to sustainability. With sophisticated accommodations, upscale dining, and a dynamic atmosphere, our curators enjoy working in a forward-thinking, hospitality-driven environment that embraces innovation and excellence.

DEPARTMENT: Front Office
REPORTS TO: Front Office Manager
STATUS: Non-Exempt

POSITION SUMMARY:
This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.

RESPONSIBILITIES:

Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service.
Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)
Accommodate room changes expediently.
Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel’s historical significance.
Acquaint guests with city attractions, community events and nearby areas of interest.
Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction.
Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies.
Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information.
Responsible for proper key control and other security measures.
Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment.
Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)
Properly handle lost and found items.
Report accidents, injuries, and any unsafe conditions to Management and Maintenance.
Report all maintenance issues for guest satisfaction.
Report to work wearing the required uniform and meeting professional grooming standards.
Maintain confidentiality of all guests and hotel information
Perform other duties as assigned.
Actively participate in ongoing training.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone.
Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Ability to deal with guests when they are angry or upset.
Professional appearance and demeanor.
Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems.
Previous cashier experience/ Basic accounting skills.
Ability to work quickly and thoroughly when under pressure.
Knowledge of hotel facilities and features.
Ability to attend to more than one task at a time.
Ability to maintain excellent attendance and punctuality.
Knowledge of area and surrounding communities.

EXPERIENCE:

Customer Service experience preferred.

PHYSICAL DEMANDS:

Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.

This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

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