Top 135 Inbound customer service representative Jobs in Fort Worth, Tx

Inside Sales Representative
CMC Triggers Corp —Fort Worth, TX
- $45,000 - $58,000 a year
- Full-time
- Background check
- Marketing
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
1d
Remote Seasonal Licensed Health Insurance Agent TX
Qualfon —Texas
- $20 an hour
- Full-time
- Remote
- 18 years or older
- Computer literacy
- High school diploma or GED
- Paid training
7d
Customer Service Representative
Circle U Foods, Inc. —Fort Worth, TX
- $18 - $20 an hour
- Full-time
- Background check
- 18 years or older
- Spanish
- Disability insurance
- Health insurance
Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
14d
Call Center Member Support - Full-Time
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
Quick Apply
Customer Service Representative/Call Center
SuiteMate Staffing Solutions —Arlington, TX
- $17 an hour
- PRN
- Mid-level
- 2 years
- Communication skills
- Flexible schedule
Quick Apply
Customer Sales Representative
Stoneburgh Management —Fort Worth, TX
- $23 an hour
- Full-time
- Hybrid work
- Office
- Entry level
Quick Apply
13d
SERVICE EXCELLENCE REPRESENTATIVE
Precision Monitoring LLC —Burleson, TX
- $19 - $25 an hour
- 8 hour shift
- HIPAA
- Mid-level
- 3 years
Quick Apply
Customer Service Representative
AirCo Air Conditioning —Fort Worth, TX
- Overtime
- Spanish
- Computer literacy
- English
Quick Apply
Service Excellence Representative
Precision Monitoring —Burleson, TX
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Excel
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Contact Center Representative
Tri-County Electric Cooperative —Azle, TX
- Full-time
- Bilingual
- Ability to walk for extended periods
- High school diploma or GED
Quick Apply
Customer Service Representative
HUB International —Irving, TX
- $17 - $18 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
Customer Support Representative
National HME, Inc. —Richland Hills, TX
- $16 - $17 an hour
- Weekends as needed
- HIPAA
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Customer Service Representative
IKS Health —Coppell, TX
- Up to $18.50 an hour
- Full-time
- Computer literacy
- HIPAA
- Organizational skills
- Health insurance
- 401(k)
Universal Customer Support Representative
Rise Broadband —Irving, TX
- From $20 an hour
- Weekends as needed
- Computer literacy
- Office
- Continuous improvement
Quick Apply
2d
Customer Service Representative
TEMPO INC —Irving, TX
- $20 - $21 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service & Dispatch Specialist (Service Titan)
UTS —Grand Prairie, TX
- $50,000 - $70,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Welcome Call Expert
Moxie Pest Control —Irving, TX
- $17 an hour
- Full-time
- Mid-level
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service (F/T, On-Site)
GritR Sports —North Richland Hills, TX
- $18 an hour
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Part Time
UNION SUPPLY GROUP INC —Dallas, TX
- $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- US work authorization
- Paid holidays
- 401(k)
Quick Apply

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Inside Sales Representative

CMC Triggers Corp -
Fort Worth, TX

Quick Apply

Job Details

Full-time
$45,000 - $58,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer returns handling
Spreadsheets
High school diploma or GED
Productivity software

Full Job Description

The Inside Sales Representative is responsible for supporting sales growth, customer satisfaction, and revenue generation through proactive customer engagement, account management, and sales support activities. This role serves as a primary point of contact for customers, dealers, distributors, OEM partners, and other business accounts, while maintaining a thorough understanding of CMC Triggers | San Tan Tactical | SOUSA Optics products, programs, policies, and operational capabilities.

The Inside Sales Representative manages inbound sales inquiries, develops customer relationships, processes orders, identifies sales opportunities, and collaborates with internal teams to ensure a high-quality customer experience from quote to fulfillment.

Essential Duties and Responsibilities

Sales & Business Development

Respond to inbound sales inquiries via phone, email, and other communication channels.
Develop and maintain relationships with existing customers, dealers, distributors, and business partners.
Identify opportunities to increase sales through cross-selling, upselling, and new product introductions.
Follow up on quotes, leads, and customer requests to drive revenue growth.
Achieve individual and team sales objectives and performance goals.
Support dealer and distributor account development initiatives.
Conduct cold calls and customer outreach as needed to generate leads and drive engagement.
Create, populate, and submit customer product and sales templates with speed and precision.
Draft and submit sales offers and promotional campaign proposals to third-party platforms.
Maintain and update company brand pages across key customer portals to ensure product accuracy and brand consistency.

Customer Relationship Management

Serve as a primary point of contact for customer accounts.
Build strong relationships through responsive communication and professional service.
Provide product recommendations and technical information within established guidelines.
Maintain accurate account records and customer interactions within the company's CRM system.
Support customer retention and satisfaction initiatives.

Order Management & Sales Support

Prepare and process quotes, sales orders, and customer requests.
Coordinate with Shipping & Receiving and Production to provide order status updates.
Assist customers with order tracking, availability, lead times, and product information.
Ensure order accuracy and proper documentation.
Assist in resolving order discrepancies and fulfillment issues.
Provide comprehensive operational and administrative support to field sales representatives and external rep groups.

CRM & Data Integrity

Maintain accurate customer, dealer, distributor, and partner account information.
Ensure customer records, contacts, and sales activities are properly documented.
Support CRM data quality initiatives and reporting requirements.
Update account information, opportunities, and sales activities in a timely manner.

Product Knowledge & Technical Support

Develop and maintain working knowledge of CMC Triggers | San Tan Tactical | SOUSA Optics products and applications.
Understand product features, benefits, compatibility, and installation requirements.
Assist with basic technical inquiries and escalate advanced questions as appropriate.
Stay informed on new product releases and enhancements.

Customer Service & Issue Resolution

Provide professional support regarding:

Product availability
Order status
Shipping inquiries
Returns and warranty processes
General account questions
Coordinate with appropriate departments to resolve customer concerns.
Maintain a positive and solutions-oriented approach to customer interactions.

Reporting & Performance Tracking

Maintain records of sales activities and customer communications.
Assist with sales forecasting and pipeline management activities.
Support KPI tracking and reporting efforts.
Provide market and customer feedback to leadership.

Qualifications

Required

High school diploma or equivalent.
2+ years of experience in inside sales, customer service, account management, or related roles.
Strong verbal and written communication skills.
Proficient in Microsoft Office applications, with advance skills in Microsoft Excel.
Must be legally authorized to work in the United States.
Must be legally eligible to possess, handle, and work in proximity to firearms, firearm components, and NFA-regulated products in accordance with all applicable federal, state, and local laws.

Preferred

Associate's or Bachelor's degree in Business, Marketing, Communications, or related field.
Experience in manufacturing, firearms, sporting goods, defense, or industrial distribution environments.
Experience utilizing CRM systems and sales tracking tools.
Understanding of dealer, distributor, OEM, and distributor sales channels.
Familiarity with ERP systems and order management processes.

Skills & Competencies

Strong communication, interpersonal, and relationship-building skills.
Proven sales aptitude and business development mindset.
Excellent time management, organization, and multi-tasking abilities.
Strong problem-solving, attention to detail, and conflict-resolution skills.
Professional, customer-focused, and team-oriented approach.

Compliance & Employment Requirements

Must be legally authorized to work in the United States.
Must be eligible to work within an FFL and NFA-regulated environment.
Must comply with all company policies, procedures, and regulatory requirements.
Successful completion of applicable background screening may be required.

Work Environment

Primarily office-based environment.
Frequent use of computers, telephones, CRM systems, and ERP platforms.
Occasional interaction with manufacturing and warehouse operations.
Ability to travel for key industry events, client meetings, trade shows, and conferences.
Occasional lifting of product samples or materials up to 25 pounds.

Pay: $45,000.00 - $58,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

inbound customer service representative jobs in fort worth, tx

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Contact Center Representative

Customer Service Representative

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