Top 1081 Service dispatcher Jobs in Fort Worth, Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
Service Dispatcher
DreamJob Staffing —Fort Worth, TX
- $21 - $24 an hour
- Full-time
- Computer literacy
- Office
- Data entry
- Paid time off
Quick Apply
Train Dispatcher
Rio Grande Pacific Dispatch —Fort Worth, TX
- Microsoft Word
- Computer literacy
- Office
Customer Service Representative
UnitedHealthcare —Fort Worth, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- On-the-job training
1d
Dispatcher - Full-Time
City of Euless —Euless, TX
- $62,137 - $79,298 a year
- Full-time
- Entry level
Dispatcher
One Hour Air Conditioning and Heating of San Antonio —Fort Worth, TX
- $17 - $30 an hour
- Full-time
- Team management
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
14d
DISPATCHER
North Richland Hills City Hall —North Richland Hills, TX
- $57,133 - $71,441 a year
- Full-time
- High school diploma or GED
- Data entry
- Typing
- Paid holidays
- Disability insurance
Fort Worth - Dispatcher
Bacon Nation Inc —Fort Worth, TX
- Office
- Conflict management
- Typing
6h
Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
DISPATCHER (FULL TIME)
Crothall Healthcare —Fort Worth, TX
- $18 an hour
- Urgently hiring
- Background check
- Hospital
- No experience needed
- Commuter assistance
- Disability insurance
Quick Apply
6d
Dispatcher
One Hour Heating & Air Conditioning of DFW, TX —Fort Worth, TX
- $17 - $30 an hour
- Full-time
- Team management
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Fleet Dispatcher (Dallas Metroplex)
Gatik AI —Fort Worth, TX
- 12 hour shift
- Mid-level
- Office
- 3 years
Quick Apply
911 Dispatcher (Public Safety Communicator)
DFW International Airport —Dallas-Fort Worth, TX
- $35.16 an hour
- Weekends as needed
- Writing skills
- Pass drug screening
- English
Dispatcher - Transportation
Fort Worth Independent School District —Fort Worth, TX
- $40,992 - $49,386 a year
- Word processing
- Mid-level
- Office
Customer Service Associate
Westbrook Partners —Fort Worth, TX
- $23 - $28 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
- Paid training
- Health insurance
Quick Apply
20h
Dispatcher - Days
Teton Petroleum Transport llc —Fort Worth, TX
- Full-time
- Customer service
- Mid-level
- Computer skills
- Health savings account
- Health insurance
Quick Apply
OwnerOp Needing a DISPATCHER
Glass Trucking Group, LLC —Dallas-Fort Worth, TX
- $6,000 - $11,000 a week
- Full-time
- Owner-operator
- Customer service
- Mid-level
- Referral program
Quick Apply
Merchandising Specialist - Customer Service
PepsiCo Beverages North America —Fort Worth, TX
- $25.10 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Driver's License
- Mileage reimbursement
- Health insurance
Dispatcher - STM 410
Southern Tire Mart LLC —Fort Worth, TX
- Office
- Administrative experience
- Ability to sit for extended periods
- Paid time off
- 401(k) matching
Quick Apply
911 Calltaker/Dispatcher
City of Arlington —Arlington, TX
- $26.44 an hour
- Overtime
- Background check
- Mid-level
- High school diploma or GED

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service dispatcher jobs near fort worth, tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service dispatcher jobs in fort worth, tx

Head of Customer Service

Service Dispatcher

Train Dispatcher

Customer Service Representative

Dispatcher - Full-Time

Dispatcher

DISPATCHER

Fort Worth - Dispatcher

Customer Service Representative (Fort Worth)

DISPATCHER (FULL TIME)

Dispatcher

Fleet Dispatcher (Dallas Metroplex)

911 Dispatcher (Public Safety Communicator)

Dispatcher - Transportation

Customer Service Associate

Dispatcher - Days

OwnerOp Needing a DISPATCHER

Merchandising Specialist - Customer Service

Dispatcher - STM 410

911 Calltaker/Dispatcher

I want to receive the latest job alert for service dispatcher in fort worth, tx

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