Top 58 Bilingual call center representative Jobs in Fort Worth Tx

Bilingual Guest Loyalty Membership Agent
Unleashed Brands —Bedford, TX
- Part-time
- Spanish
- Sales
- English
Quick Apply
Party Consultant (Call Center Agent) - Bilingual
Unleashed Brands —Bedford, TX
- Part-time
- Spanish
- English
- Communication skills
Quick Apply
Insurance Customer Service Representative
Mayberry Insurance Agency, LLC —Flower Mound, TX
- Full-time
- Spanish
- In-person
- Communication skills
- Paid time off
Quick Apply
Remote Bilingual Customer Service TX
Qualfon —Texas
- $12 an hour
- Urgently hiring
- Remote
- Spanish
- Computer literacy
- Writing skills
- Paid training
13d
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Fort Worth, TX
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
20h
Customer Service Representative
Texas Pride Heating and Air —Tarrant County, TX
- $15 - $20 an hour
- Part-time
- Remote
- Computer literacy
- Conflict management
- Typing
- Work from home
Quick Apply
8d
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Keller, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Health insurance
Quick Apply
Patient Access Representative
North Texas Area Community Health Centers Inc —Fort Worth, TX
- $19 - $22 an hour
- Full-time
- Spanish
- HIPAA
- English
- Employee discount
Quick Apply
4d
Customer Service Representative (Fort Worth)
Texas Workforce Commission —Fort Worth, TX
- $3,127.54 a month
- Online Application
- Microsoft Word
- Spanish
- Microsoft Excel
- Health insurance
- 401(k)
Call Center Member Support - Full-Time
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
Quick Apply
Customer Service / Office Representative
G.L. Hunt —Fort Worth, TX
- $20 - $24 an hour
- 8 hour shift
- Spanish
- Customer service
- English
- Paid training
- Paid holidays
Quick Apply
7d
Call Center Representative
Cook Children's Health Care System —Fort Worth, TX
- Overtime
- Spanish
- Computer literacy
- Writing skills
Quick Apply
Bilingual (French and English) Support Analyst (Sales Module)
PBS Systems —Arlington, TX
- $4,800 a month
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
1d
Call Center Customer Service Professional - IV
AmNet Services, Inc. —Irving, TX
- Contract
- Bilingual
- Writing skills
- Analysis skills
Quick Apply
Collections Representative
Reprise Financial —Irving, TX
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
8d
Customer Advocate 1, Contact Center Support
PDS Health —Irving, TX
- $18.60 - $24.40 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Service Center Agent Tier I - Bilingual
TexasBank —Fort Worth, TX
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Collections Representative - Hybrid -Irving, TX
Reprise Financial —Irving, TX
- $18 - $20 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- High school diploma or GED
- Paid training
- Paid parental leave
Quick Apply
2d
Customer Solutions Representative
FloHawks Plumbing + Septic —Irving, TX
- From $21 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
1d
Customer Service Representative
Liquid Environmental Solutions —Irving, TX
- $21 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply

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Bilingual Guest Loyalty Membership Agent

Unleashed Brands -
Bedford, TX

Quick Apply

Job Details

Part-time | Full-time

Qualifications

Spanish
Guest relations
English
Quality data entry
Customer data entry

Full Job Description

Guest Loyalty Membership Support Agent – On-Site in Bedford

We are hiring four full-time agents
Full-time schedule: 40 hours per week, five days per week
Schedule includes one weekend day, with your preferred weekend day considered based on availability
Part-time schedules may be available upon request
Opportunities for growth into a Lead position
Cross-training opportunities across other brands and roles
Fast-paced, on-site call center environment in Bedford, Texas

About the Role

Our Bilingual Guest Loyalty Membership Support Agents are call center agents/specialists, responsible for promoting fun! In this position you will work with our guests to plan events at Urban Air for birthday parties, church events, sports groups, or any other type of group. The ideal candidate needs to have awesome phone and computer skills. You must be able to multi-task in a fast-paced environment and be passionate about delivering a great Guest experience.

You will be a great fit for this position if:

You love working in a fast-paced, dynamic Family Entertainment atmosphere.
You have a passion for delivering a great Guest experience at every touchpoint.
You have excellent verbal and written communication skills.
You are a self-starter, eager to learn and develop your expertise.
You respond to all leads in a timely fashion – same to next business day.
You can deliver sales results, and you love a good challenge!

At Urban Air, we strive to create lasting memories through next level play, and our team is essential to our success.

Responsibilities:

Assist Guests with general questions and support surrounding the Membership program
Provide one call resolutions to quickly resolve inquiries
Answer incoming calls regarding cancellation requests, account changes, refunds and other requests based on company policy
Process outbound calls to existing Members regarding account updates as needed
Provide account options and solutions to deescalate Guests inquiries within business alignment
Document and process account changes within CRM
Meet productivity expectations while providing a high regard to Guest service

Qualifications and Skill Requirements:

Professionalism with Guest focus and high regard to providing the best Guest service
Excellent computer skills and ability to multi-task in a high paced work environment
Data entry skills with an emphasis on attention to detail
Excellent Verbal and Written communication
Strong people skills including being informative while listening
Minimum of two years call center experience emphasizing in collections and contractual agreements preferred
Familiarity with Five9 and or Salesforce preferred
We are looking for Bilingual (Spanish/ English)

Internal Processes:

Manage requests that come in through inbound Phone Calls, Salesforce, Zendesk and the daily email inbox
Promptly respond to any and all emails/leads and strive to respond to all Guests in less than 24 hours
Check our voicemail box daily to respond to inquiries
Perform daily task efficiently with little to no direction
Be prompt and expedite all daily objectives
Be a team player and helping each other

Guests Requests

Assist Guests with general questions about their account
Hold Guests accountable to the contract terms of their membership agreement
Work with Park Leadership and Operations Managers to troubleshoot Guest requests that require additional assistance
Process refunds, cancellations and other requests as based on company policy

Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 350 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth metroplex.

Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.

ADA

Consistent with the Americans with Disabilities Act (ADA), Unleashed Brands will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.

Unleashed Brands is proud to be an equal-opportunity employer.

Quick Apply

Refine Your Search

bilingual call center representative jobs in fort worth tx

Bilingual Guest Loyalty Membership Agent

Party Consultant (Call Center Agent) - Bilingual

Insurance Customer Service Representative

Remote Bilingual Customer Service TX

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Service Representative

Spanish Bilingual Remote Customer Service Representative

Patient Access Representative

Customer Service Representative (Fort Worth)

Call Center Member Support - Full-Time

Customer Service / Office Representative

Call Center Representative

Bilingual (French and English) Support Analyst (Sales Module)

Call Center Customer Service Professional - IV

Collections Representative

Customer Advocate 1, Contact Center Support

Service Center Agent Tier I - Bilingual

Collections Representative - Hybrid -Irving, TX

Customer Solutions Representative

Customer Service Representative

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