Top 1087 Customer service representative Jobs in Fort Worth Tx

Banking Customer Service Representative
Mphasis Digital Risk —Fort Worth, TX
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Bilingual Guest Loyalty Membership Agent
Unleashed Brands —Bedford, TX
- Spanish
- English
- 2 years
Quick Apply
Remote Customer Service Representative
Radius Global Solutions, LLC —Texas
- $13.50 - $15.50 an hour
- Full-time
- Remote
- Pass drug screening
- High school diploma or GED
- Analysis skills
- Paid training
- Work from home
4d
Customer Service Representative/Collector
Atlas Credit Co. —Fort Worth, TX
- $16 an hour
- 8 hour shift
- English
- Office
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - Fluid Power
9035 Hydradyne LLC —Dallas, TX
- Full-time
- Research
- Mid-level
- 3 years
Customer Care Specialist
Serenity Mental Health Centers —Fort Worth, TX
- $23 - $30 an hour
- Full-time
- Background check
- Pass drug screening
- 2 years
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
intrem home care —Arlington, TX
- $22.57 - $27.18 an hour
- Part-time
- Google Workspace
- Computer literacy
- Office
Quick Apply
5d
Customer Service Representative
Bassham Foods —Fort Worth, TX
- Full-time
- Computer literacy
- High school diploma or GED
- Conflict management
- Paid training
- Paid holidays
Quick Apply
7d
Call Center Member Support - Full-Time
EECU —Fort Worth, TX
- Full-time
- Hybrid work
- Bilingual
- High school diploma or GED
- US work authorization
Quick Apply
Lease Maturity Representative
TEKsystems —Irving, TX
- $18.50 - $23.50 an hour
- Temporary
- Hospitality
- Mid-level
- Office
- Commuter assistance
- Health savings account
Quick Apply
1d
Customer Service Representative
Neri Insurance Agency dba Fiesta Auto Insurance —Arlington, TX
- Overtime
- 18 years or older
- Spanish
- No experience needed
- Paid training
- Paid time off
Quick Apply
Customer Service Representative I
CorVel Corporation —Fort Worth, TX
- $13.94 - $21.48 an hour
- Full-time
- Remote
- Writing skills
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Customer Service Rep
TEXAS CORRUGATED BOX AND PACKAGING LLC —Haslet, TX
- $25 - $30 an hour
- Full-time
- ERP systems
- Mid-level
- High school diploma or GED
Quick Apply
6d
Customer Service Specialist
Cook Children's Health Care System —Fort Worth, TX
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
4d
Call Center Advocate
Texas Trust Credit Union —Arlington, TX
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Virtual Services Representative
Advancial Federal Credit Union —Irving, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Office
- Trade school
- 1 year
- 401(k)
- Life insurance
Quick Apply
Customer Service Associate
Meadows Garage Doors —Roanoke, TX
- $25 - $35 an hour
- Full-time
- No experience needed
- Office
- Entry level
Quick Apply
5d
Client Success Representative II
EMS Management & Consultants Inc —Fort Worth, TX
- $25 - $30 an hour
- Hybrid work
- Computer literacy
- Writing skills
- HIPAA
- Health insurance
- Paid time off
Customer Service Representative
Robinson Allstate Agency —Arlington, TX
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Member Services Representative, AACU Digital Member Experience
American Airlines —Fort Worth, TX
- Weekends as needed
- Spanish
- Microsoft Excel
- Basic math
- Health insurance
- Dental insurance
12d

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Banking Customer Service Representative

Mphasis Digital Risk -
Fort Worth, TX

Quick Apply

Job Details

Full-time
$24 - $27 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Project reporting
Customer communication
Microsoft Excel
Microsoft Outlook
Data analysis reporting
Project documentation
Data validation techniques
Customer service
Data preparation projects
Project change management
Administrative experience
High school diploma or GED
Change management
Schedule management
Payment Processing Systems
Payroll data entry
Bank experience
Data quality monitoring
Issue tracking
Industry knowledge of financial regulations
QuickBooks
Management reporting
Managing projects
Financial services
General ledger data entry
Regulatory compliance analysis
Project stakeholder communication

Full Job Description

Executive Summary

The Migration Specialist will lead client-facing readiness and migration activities to support compliance with the SWIFT structured address mandated change. This role focuses on translating mandate requirements into actionable client plans, remediating address data gaps, orchestrating testing and certification activities, and executing controlled cutovers with minimal disruption to payment operations. Success requires strong knowledge of payment processing, and data remediation, paired with disciplined stakeholder management across clients, operations, technology, and compliance. Knowledge of SWIFT, ISO 20022 is a plus.

Role Summary

The Migration Specialist is accountable for end-to-end client enablement for structured address adoption, from impact assessment through production cutover and post-migration stabilization. The role operates as the primary migration point of contact for assigned clients, ensuring that data, message formats, operational procedures, and downstream systems are ready for the mandate timeframe. The position requires rigorous delivery management, a strong control mindset, and the ability to communicate complex change clearly to both technical and non-technical stakeholders.

Key Responsibilities (Client Readiness and Migration)

The Migration Specialist will own client readiness plans and drive execution against the project timeline. This includes coordinating client discovery to assess current-state message usage, address data quality, channel dependencies, and impacted payment flows, then defining a migration approach that aligns to the client’s operating model and the institution’s change framework.

The role will lead structured address data remediation initiatives with clients, including analysis of unstructured vs. structured address fields, identification of data quality defects, and recommendations for remediation. The specialist will partner with internal partners and client data teams to align structured address expectations with customer master data, onboarding, and periodic review processes.

The Migration Specialist will manage end-to-end testing readiness and execution, including definition of test scope, coordination of test data, validation of message conformance, and triage of defects across client teams and internal technology/operations.

The role will develop and execute cutover plans, including operational readiness (procedures, training, and exception handling). The specialist will monitor cutover execution, manage issue resolution, and provide structured communications to clients and internal stakeholders through stabilization.

Stakeholder Management and Governance

The Migration Specialist will serve as the primary coordinator across client stakeholders (payments operations, treasury, technology, data management, compliance) and internal partners (product, operations, technology, implementation, service, risk/compliance). The role will chair or facilitate recurring migration governance routines (status, risks/issues, decisions) and ensure decisions are documented, time-bound, and escalated appropriately.

The specialist will provide clear, executive-ready communications tailored to stakeholder needs, including status reporting, risk assessments, and decision requests. The role requires comfort engaging with client leadership and internal senior stakeholders, particularly when timelines, data quality, or operational constraints create delivery risk.

Success will be measured by on-time client migration aligned to the project mandate, reduction of payment exceptions attributable to address formatting, and achievement of agreed testing outcomes. Additional measures include quality of governance (timely risk identification and escalation), client satisfaction, and operational stability during and after cutover.

Required Qualifications and Experience

Candidates must have demonstrated experience delivering client-facing change management in financial services, with a strong understanding of payments processing and operational controls. The role requires experience translating regulatory or network mandates into executable delivery plans and managing delivery across multiple stakeholders under fixed deadlines.

Strong analytical skills are required to assess data quality, message content, and process flows, coupled with the ability to produce clear documentation and executive-level reporting. Candidates must be able to manage multiple concurrent client workstreams with disciplined prioritization and follow-through.

Candidates must be proficient with Microsoft Office 365, specifically Outlook, Word, Excel, and PowerPoint, and able to use these tools to manage communications, produce documentation, maintain trackers, and create executive-ready status materials.

Preferred Skills and Domain Expertise

Experience with SWIFT message standards and network-driven change is strongly preferred, including familiarity with message validation and operational implications. Working knowledge of ISO 20022 for payments (including mapping considerations from legacy formats) is highly valued.

Hands-on exposure to payments operations, investigations/repairs, and exception management is preferred, particularly where data quality drives operational breaks. Experience in data remediation programs—profiling, cleansing, enrichment, mapping rules, and governance—is advantageous, as is familiarity with KYC and address data structures and controls.

Core Competencies

The successful candidate will demonstrate strong delivery management, structured problem-solving, and a proactive risk mindset. The role requires confidence operating in ambiguity, the ability to decompose complex change into manageable work packages, and disciplined execution against deadlines. Clear written and verbal communication is essential, along with the ability to influence without direct authority.

Pay: $24.00 - $27.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

If selected, do you require time off within the first 90 days?
Please provide a good email address to reach you at.

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in fort worth tx

Banking Customer Service Representative

Bilingual Guest Loyalty Membership Agent

Remote Customer Service Representative

Customer Service Representative/Collector

Customer Service Representative - Fluid Power

Customer Care Specialist

Customer Service Representative

Customer Service Representative

Call Center Member Support - Full-Time

Lease Maturity Representative

Customer Service Representative

Customer Service Representative I

Customer Service Rep

Customer Service Specialist

Call Center Advocate

Virtual Services Representative

Customer Service Associate

Client Success Representative II

Customer Service Representative

Member Services Representative, AACU Digital Member Experience

I want to receive the latest job alert for customer service representative in fort worth tx

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