Top 7631 Dispatch manager Jobs in Fort Worth Tx

Head of Customer Service
Envirotainer —Irving, TX
- $96,000 - $112,000 a year
- Full-time
- Background check
- Spanish
- Customer service
- Health savings account
- Health insurance
Quick Apply
14d
Nurse Manager
Trinity Terrace —Fort Worth, TX
- Full-time
- LVN
- Mid-level
- 1 year
- Health insurance
- Dental insurance
Quality Assurance Manager
National Presort, L.P. —Fort Worth, TX
- $96,915 - $126,075 a year
- Full-time
- Background check
- ERP systems
- Windows
- Health savings account
- Health insurance
Quick Apply
3d
Sales Manager - Ready Mix Concrete - Ft. Worth, TX
Smyrna Ready Mix, LLC —Fort Worth, TX
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Sales Coordination Manager
Elite Material Handling LLC —Grapevine, TX
- $75,000 - $85,000 a year
- Full-time
- Hospital
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Office Manager
Alliance Painting —Fort Worth, TX
- $65,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Fuel card
- Paid holidays
Quick Apply
Manager I - Transportation
Fort Worth Independent School District —Fort Worth, TX
- $74,735 - $90,043 a year
- Spanish
- Management
- Customer service
POLICE RECORDS SYSTEM MANAGER
North Richland Hills City Hall —North Richland Hills, TX
- $62,673 - $88,884 a year
- Full-time
- Management
- Mid-level
- Supervising experience
- Paid holidays
- Disability insurance
#Regional Manager
United Apartment Group —Bedford, TX
- $100,000 - $125,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
Quick Apply
Operations Manager
Action Behavior Centers —Fort Worth, TX
- $65,000 - $85,000 a year
- 6 years
- Master's degree
- Ability to lift 50 pounds
- Paid holidays
- Loan repayment program
Quick Apply
Clinical Manager - Foster Care & Adoption
Kids First, Inc. —Fort Worth, TX
- $26.44 - $31.25 an hour
- Full-time
- School experience
- LMFT
- Management
- Health insurance
Quick Apply
1d
Employee Experience Manager
KMP Plumbing, Heating & Air —Burleson, TX
- $60,000 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Human Resources Manager
AlchemyHR, LLC —Irving, TX
- From $120,000 a year
- Full-time
- Hybrid work
- Background check
- Management
- 5 years
- Health savings account
- Health insurance
Quick Apply
Operations Manager
Groome Transportation —Fort Worth, TX
- From $75,000 a year
- 8 hour shift
- CDL B
- Background check
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Large Market Branch Manager
Viking Fence Co. Ltd —Euless, TX
- $105,000 - $120,000 a year
- Full-time
- Clean driving record
- Marketing
- Inventory management
- Health savings account
- Paid holidays
Quick Apply
Emergency Dispatch Center Supervisor - 3rd Shift
Kings III Emergency Communications —Coppell, TX
- $30 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Health savings account
Regional Vendor Manager - Dallas / Fort Worth
Accuserve Solutions —Dallas-Fort Worth, TX
- $65,000 - $70,000 a year
- Full-time
- Background check
- Up to 50% travel
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Production Manager
A.O. Smith —Haltom City, TX
- Full-time
- Residential
- Master's degree
- Supervising experience
- Disability insurance
- Health insurance
Quick Apply
11d
Glide Customer Success Manager
McKesson —Irving, TX
- $84,700 - $141,100 a year
- Microsoft Outlook
- Word processing
- Bachelor of Science
Customer Service Department Manager - Bilingual
Uline —Irving, TX
- $85,000 - $100,000 a year
- Full-time
- Spanish
- Pass drug screening
- English
- Paid holidays
- Health insurance
6d

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dispatch manager jobs near fort worth tx

Head of Customer Service

Envirotainer -
Irving, TX

Quick Apply

Job Details

Full-time
$96,000 - $112,000 a year
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Managing teams in a customer support role
Customer service
Logistics
English
Frontline customer support management
Team development
Bachelor's degree
Leadership
Call center management

Full Job Description

Job Summary

Envirotainer transports life-saving pharmaceuticals around the world with innovative temperature-controlled solutions.

With 40 years leading the industry, the world's largest pharmaceutical companies trust us to deliver. We offer the widest choice of cold chain solutions with a range of shipment monitoring services, all backed by our extensive global network to get your product to where it needs to be, precisely when it needs to be there.

The Head of Customer Service – Americas is accountable for leading and developing the Americas Customer Experience organization and for delivering consistent, high-quality service performance across the region. We are looking for a person who is deeply customer-facing by instinct and experience. Someone who has personally built credibility with customers, understands what “great service” looks like in practice, and can translate customer needs into commercially sound, operationally executable decisions. The role combines: Customer experience leadership, commercial and financial judgement, performance management, and people leadership.

Responsibilities

Champion the end-to-end customer experience, ensuring consistent delivery of exceptional service across all customer touchpoints.
Analyze customer feedback, satisfaction scores, and service trends to identify opportunities for continuous improvement. Establish and monitor key performance indicators (KPIs) related to customer satisfaction, service quality, and customer effort.
Develop and implement customer experience initiatives that increase customer loyalty, retention, and advocacy. Partner with cross-functional teams to address customer pain points and improve operational processes. Work closely with Logistics, Service Network, Cold Chain Solutions, Finance, and other stakeholders to ensure seamless end-to-end execution and issue resolution.
Identify opportunities to increase customer lifetime value through consultative selling, cross-selling, and upselling strategies.
Coach team members on recognizing customer needs and recommending appropriate products, services, or solutions.
Develop performance metrics and incentive programs that balance customer satisfaction with revenue-generation objectives.
Utilize customer data and analytics to inform service strategies, improve customer retention, and support revenue growth initiatives.
Partner closely with Sales/Commercial to support strategic accounts, contract renewals, and service-level negotiations.
Make balanced decisions that protect service delivery while managing cost-to-serve and operational efficiency.
Drive invoice readiness through strong order quality and disciplined case resolution, supporting accurate and timely billing.
Define, implement, and continuously improve customer service processes, workflows, and operating models to ensure scalability and consistency.
Drive adoption of CRM tools, digital solutions, and automation to improve efficiency, visibility, and data quality.
Foster a culture aligned with Envirotainer’s values: Trustworthiness, Passion, Agility, and Team Spirit.

Experience

Bachelor’s degree (or equivalent experience) in Business, Operations, Supply Chain, or related field is required.
Minimum of 10 years in customer service, operations, or a related environment with increasing leadership responsibility.
Minimum 10 years of people leadership experience, preferably managing multi-location and/or remote teams. Ability to raise capability and standards through coaching and accountability.
Fluent English required; Spanish and/or Portuguese is an advantage.
Experience in logistics, cold chain, pharma, aviation freight, or other time-critical service environments is a strong advantage.
Strong analytical mindset with a track record of improving experience outcomes through data, KPIs, and structured continuous improvement.

Join us as we redefine excellence in customer service! Your leadership will shape memorable client experiences while advancing your career in a vibrant organization committed to growth and innovation.

Pay: $96,000.00 - $112,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer service: 10 years (Required)
Leadership: 10 years (Required)
Logistics: 5 years (Preferred)
Call center management: 5 years (Required)

Work Location: In person

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Refine Your Search

dispatch manager jobs in fort worth tx

Head of Customer Service

Nurse Manager

Quality Assurance Manager

Sales Manager - Ready Mix Concrete - Ft. Worth, TX

Sales Coordination Manager

Office Manager

Manager I - Transportation

POLICE RECORDS SYSTEM MANAGER

#Regional Manager

Operations Manager

Clinical Manager - Foster Care & Adoption

Employee Experience Manager

Human Resources Manager

Operations Manager

Large Market Branch Manager

Emergency Dispatch Center Supervisor - 3rd Shift

Regional Vendor Manager - Dallas / Fort Worth

Production Manager

Glide Customer Success Manager

Customer Service Department Manager - Bilingual

I want to receive the latest job alert for dispatch manager in fort worth tx

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