About the role
The Associate HR System Product Lead – Learning Technology delivers operational excellence and functional support within the HR Systems team, with a focus on the technology that powers Learning & Development at Gartner. Our learning technology landscape is dynamic — today it spans Cornerstone OnDemand, Degreed, AI-powered practice tools, and a variety of role-specific learning platforms supporting a decentralized L&
D community. As we work to consolidate and simplify our learning technology over time, this role will support today's portfolio while helping shape what comes next.
This role partners closely with our HR Learning Solutions team, L&D program owners, and business stakeholders to administer our learning platforms, resolve issues, and deliver enhancements that improve the learner and administrator experience. The Associate Product Lead gathers requirements, translates business needs into system solutions, and serves as a trusted point of contact for the learning technology portfolio.
The ideal candidate has 1–3 years of experience in HR or learning technology, strong analytical skills, and a genuine curiosity for how technology can elevate the way people learn and grow. Because our landscape spans multiple platforms and will continue to evolve, we're looking for an adaptable quick learner — someone whose skills travel across systems rather than living in just one.
What you will do
- Administer and configure our learning platforms — learning objects and content structures, curricula and assignment logic, events and sessions, notifications, evaluations, security roles, and system updates
- Partner with business stakeholders and embedded learning administrators to gather requirements, analyze workflows, and recommend system enhancements
- Serve as a primary point of contact for learning technology inquiries — triaging help desk escalations, troubleshooting issues, identifying root causes, and coordinating with vendors and IT to drive timely resolution
- Perform quality control across the portfolio, including data integrity audits, mass data loads, and gatekeeping of system standards
- Write test plans and conduct testing for enhancements, new course rollouts, and quarterly platform releases, coordinating UAT with vendors and stakeholders
- Build and analyze reports on usage, adoption, compliance, and program health, turning data into recommendations
- Document processes, system configurations, and user guides; develop knowledge management collateral to support training and onboarding
- Educate stakeholders and administrators in the proper use of our learning platforms to encourage adoption and increase utilization
What you will need
- 1–3 years of experience in HR technology, learning technology, business analysis, or a related field
- Hands-on experience administering or supporting a modern SaaS learning or HR platform such as Cornerstone OnDemand, Degreed, or Workday — depth in any one of these (or a comparable platform) is equally valued
- Working knowledge of learning technology fundamentals: e-learning content standards (SCORM/AICC/xAPI), content management, curricula and assignment logic, notifications, and security/role-based permissions
- Experience building and interpreting reports, with solid Excel proficiency
- Strong requirements gathering skills — able to listen to a business need and translate it into a practical system solution
- Demonstrated ability to quickly learn new applications, software, and tools
- Strong communication, collaboration, and analytical problem-solving skills
- Bachelor's degree preferred
Nice to have:
- Familiarity with how learning systems connect to the broader ecosystem — SSO, data feeds, content provider integrations
- Experience with mass data load tools or LMS audits at scale
- Exposure to courseware development tools (Articulate, Camtasia, iSpring) or visualization tools such as Power BI
Who you are
- Professionally curious — you genuinely enjoy learning new tools, exploring how things work, and staying current with learning and HR technology trends, including AI
- Adaptable and comfortable with ambiguity — evolving priorities and a technology roadmap still taking shape energize you rather than frustrate you
- Accountable — you take ownership of your assigned work and follow through to results
- Teachable — you embrace feedback and best practices as a means of continuous improvement
What you’ll receive:
- Competitive compensation.
- Limitless growth and learning opportunities.
- A collaborative and positive culture - join a diverse team of professionals that are as smart and driven as you.
- A chance to make an impact – your work will contribute directly to our strategy.
- Enjoy the flexibility of working from home and the energy of collaborating with peers in our dynamic offices.
- 20+ PTO days plus holidays and floating holidays in your first year.
- Extensive medical, dental insurance and vision plan.
- 401K with corporate match, immediate vesting.
- Health-and-wellness-related allowance programs.
- Parental leave.
- Tuition reimbursement.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Gartner Gives Charity Match.
And much more!
What are we:
- Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen.
- Intellectually Curious - Seek to learn, love to teach. We’re humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development.
- Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually.
#LI-JD6
#LI-Hybrid
#LI-Technology
Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 72,000 USD - 100,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected] .
Job Requisition ID:108117
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