Top 1273 Trust manager Jobs in Fort Worth Tx

Customer Service Manager
Fleetmaster Express, Inc. —Fort Worth, TX
- From $70,000 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Sales Manager - Ready Mix Concrete - Ft. Worth, TX
Smyrna Ready Mix, LLC —Fort Worth, TX
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance
Clinical Concierge - LMRT - Full time, Days
Texas Health Resources —Keller, TX
- 12 hour shift
- Float pool
- Urgent Care
- Primary Care
- Paid parental leave
- Health insurance
1d
Senior Ecommerce Manager
MAGNETO & DIESEL INJECTOR SERVICE INC —Southlake, TX
- Full-time
- Marketing
- 5 years
- Merchandising
Quick Apply
Warehouse Associate
Now Optics —Fort Worth, TX
- Full-time
- Entry level
Quick Apply
1d
Service Operations Manager
RDO Equipment Co. —Fort Worth, TX
- $85,000 - $115,000 a year
- Customer service
- US work authorization
- Senior level
Quick Apply
People Operations Partner
Caterpillar —Irving, TX
- $89,210 - $133,810 a year
- Full-time
- Pass drug screening
- Mid-level
- Office
- Health savings account
- Paid holidays
14d
Program Manager (Director, Uniforms Management Center)
U.S. Customs and Border Protection —Euless, TX
- $147,945 - $192,331 a year
- Online Application
- Remote
- Psychiatry
- English
- Office
- Paid holidays
- Health insurance
2d
Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)
Quest Diagnostics —Irving, TX
- $130,000 - $150,000 a year
- Full-time
- Remote
- 7 years
- Up to 50% travel
- Writing skills
- Fuel card
- Employee stock purchase plan
Quick Apply
3d
Sr Continuous Improvement Manager
Keurig Dr Pepper —Irving, TX
- $130,700 - $180,000 a year
- Email
- 3 years
- Bachelor's degree
- Travel
- Mileage reimbursement
- Paid parental leave
Customer Success Account Manager
Microsoft —Irving, TX
- $86,100 - $187,400 a year
- Full-time
- Computer science
- Azure
- Computer Science
3d
Customer Service Representative
Liberty Diversified International, Inc. —Haltom City, TX
- $22.75 - $28.44 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Profit sharing
- Health savings account
Quick Apply
1d
Organizational Change Manager - Utilities
Accenture —Irving, TX
- $87,400 - $293,800 a year
- Full-time
- Oracle
- Travel
- US work authorization
- Paid holidays
- Disability insurance
Store Manager - 1101
Five Below Inc —Fort Worth, TX
- $52,500 - $66,300 a year
- Weekends as needed
- 18 years or older
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Tesla —Fort Worth, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Driver's License
- Commuter assistance
- Health savings account
Product Manager- Enliven Health- Clinical Solutions
Omnicell —Fort Worth, TX
- $97,909 - $167,844 a year
- Remote
- Computer Science
- Bachelor's degree
- Product management
- Health insurance
- Dental insurance
8d
Lead Bookseller - FT
Barnes & Noble, Inc. —Hurst, TX
- Full-time
- Merchandising
- Mid-level
- Children
- Paid parental leave
- Paid holidays
2d
Sr. Manager - Clinical Change Adoption & Readiness
CVS Health —Irving, TX
- $67,900 - $182,549 a year
- Full-time
- Hybrid work
- 7 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Specialist, Bank Lending Operations
Charles Schwab —Westlake, TX
- $32.74 - $38.56 an hour
- Hybrid work
- Mid-level
- Office
- In-person
- Paid parental leave
- Employee stock purchase plan
1d
Logistics Manager - Dedicated Transportation
Ryder System —Hurst, TX
- $80,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- English
- Disability insurance
- Health insurance

I want to receive the latest job alert for trust manager in fort worth tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

trust manager jobs near fort worth tx

Customer Service Manager

Fleetmaster Express, Inc. -
Fort Worth, TX

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Interpersonal skills
Account development
Frontline customer support management
Transportation management systems
Transportation management
Bachelor's degree
EDI transactions for logistics
AS400
Trimble
Employee performance reporting
Account management
Call center management

Full Job Description

Company Overview
Fleetmaster Express, Inc. has established itself as a leading provider of premium truckload services. With a comprehensive range of offerings including trucking, brokerage, warehousing, logistics management, and storage, we are dedicated to meeting our customers' diverse needs through trust and clear communication.

Position Summary

The Customer Service Manager is responsible for leading the Customer Service Department and ensuring that exceptional service is provided to Fleetmaster Express customers. This position oversees customer service personnel, manages customer relationships, resolves service issues, and works closely with Operations, Driver Managers, Fleet Managers, Revenue & Accounting, and Sales to ensure customer expectations are consistently met.

The Customer Service Manager is responsible for driving customer satisfaction, improving operational communication, developing team members, and implementing processes that enhance service quality while supporting the company's operational and financial objectives.

________________________________________

Qualifications

Education & Experience

Bachelor's degree in Business, Transportation, Logistics, or a related field preferred.
Minimum of three (3) years of experience in customer service, transportation, logistics, or a related field.
Previous supervisory or management experience preferred.
Experience working in the trucking or transportation industry is preferred.
Experience utilizing Transportation Management Systems (TMS) is preferred.

________________________________________

Essential Responsibilities

Lead, coach, and develop the Customer Service team while fostering a culture of accountability and exceptional customer service.
Serve as the primary escalation point for customer concerns, service issues, and operational exceptions.
Build and maintain strong customer relationships through proactive communication and timely issue resolution.
Coordinate daily customer service activities with Operations, Fleet Managers, Driver Managers, Dispatch, Revenue & Accounting, and Sales.
Monitor shipment status and proactively communicate delays, service interruptions, and delivery updates to customers.
Ensure customer requests are handled accurately and efficiently while maintaining high service standards.
Assist with customer onboarding and implementation of new accounts.
Develop departmental procedures that improve communication, efficiency, and customer satisfaction.
Analyze customer service metrics and identify opportunities for continuous improvement.
Ensure compliance with company policies, procedures, and customer service standards.
Build and maintain customer scorecards to track performance and support customer business reviews.
Prepare reports and communicate service trends and customer concerns to leadership.
Support company initiatives related to customer retention, operational performance, and business growth.

________________________________________

Skills & Competencies

Strong leadership, coaching, and employee development skills.
Excellent verbal and written communication skills.
Outstanding customer service and relationship-building abilities.
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced transportation environment.
Knowledge of transportation operations and freight movement.
Working knowledge of FMCSA and DOT regulations preferred.
Proficient with Microsoft Office Suite and Transportation Management Systems.
Experience with AS400, TMW, Trimble, Omnitracs, customer portals, and Electronic Data Interchange (EDI).

________________________________________

Equipment Used

AS400
TMW Transportation Management System (TMS)
Trimble Transportation
Omnitracs
Microsoft Office Suite
Microsoft Teams
Customer Portals
Electronic Data Interchange (EDI)

________________________________________

Key Performance Metrics

Customer Satisfaction
Customer Retention
On-Time Service
Response Time
Service Failure Resolution
Customer Communication
Load Visibility
Shipment Accuracy
Escalation Resolution
Operational Efficiency
Team Performance
Customer Account Growth

Pay: From $70,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience leading a team?

Experience:

Transportation : 3 years (Preferred)
EDI: 1 year (Required)
AS400: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

trust manager jobs in fort worth tx

Customer Service Manager

Sales Manager - Ready Mix Concrete - Ft. Worth, TX

Clinical Concierge - LMRT - Full time, Days

Senior Ecommerce Manager

Warehouse Associate

Service Operations Manager

People Operations Partner

Program Manager (Director, Uniforms Management Center)

Sr. Customer Success Manager, Health Systems (Remote with Regional Travel)

Sr Continuous Improvement Manager

Customer Success Account Manager

Customer Service Representative

Organizational Change Manager - Utilities

Store Manager - 1101

Service Advisor

Product Manager- Enliven Health- Clinical Solutions

Lead Bookseller - FT

Sr. Manager - Clinical Change Adoption & Readiness

Specialist, Bank Lending Operations

Logistics Manager - Dedicated Transportation

I want to receive the latest job alert for trust manager in fort worth tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected