Top 56 Trustee Jobs in Fort Worth Tx

Mortgage Single Point of Contact Relationship Sr Specialist
Citizens Financial Group —Irving, TX
- Full-time
- Background check
- Research
- Mid-level
- Health insurance
- Dental insurance
7d
Foreclosure Legal Assistant
ALAW —Irving, TX
- 8 hour shift
- Remote
- Computer literacy
- Mid-level
- 2 years
- Health savings account
- Health insurance
Quick Apply
Learning Experience Designer
Fidelity Investments —Westlake, TX
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
2d
Operations Manager - Trustee & Default Title Operations
First American Trustee Servicing Solutions, LLC —Irving, TX
- $85,000 - $113,300 a year
- Full-time
- 5 years
- Analysis skills
- Supervising experience
- Employee stock purchase plan
- Health insurance
Quick Apply
7d
Operations Manager - Trustee & Default Title Operations
First American Financial Corporation —Irving, TX
- 5 years
- Analysis skills
- Supervising experience
- Employee stock purchase plan
- Health insurance
7d
Senior Portfolio Advisor
Northern Trust Corp. —Fort Worth, TX
- Full-time
- 8 years
- Accounting
- Senior level
Bankruptcy Operations Associate
Insight One Solution LLC —Fort Worth, TX
- $55,000 - $60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Marketing Strategist
Texas Health Resources —Arlington, TX
- Full-time
- Analysis skills
- Senior level
- Communication skills
Client Experience Associate
Fidelity TalentSource —Westlake, TX
- Temporary
- Microsoft Word
- Microsoft Outlook
- Office
14d
Adjunct Faculty
Dallas Baptist University —Dallas, TX
- Classroom
- 18 years or older
- Doctoral degree
Quick Apply
Charitable Solution Specialist
Fidelity TalentSource —Westlake, TX
- Temporary
- Office
- Bachelor's degree
- Continuous improvement
8d
Administrative Assistant
Texas Wesleyan University —Fort Worth, TX
- Monday to Friday
- Microsoft Outlook
- Employment & labor law
- Mid-level
District Counseling Coordinator
Richard Milburn Academy —Fort Worth, TX
- $60,400 - $74,200 a year
- Full-time
- School experience
- High school
- 5 years
Government Affairs Coordinator
Arlington Independent School District —Arlington, TX
- School experience
- Microsoft Outlook
- Customer service
Coordinator CTE (2026-2027)
Keller ISD —Keller, TX
- Full-time
- 5 years
- Teaching Certification
- Mid-level
Executive Director - Analytics, Assessment, Reporting and Accountability
Fort Worth Independent School District —Fort Worth, TX
- $160,000 - $190,000 a year
- Extended hours
- Customer service
- 5 years
- System design
Director of National Impact, Catalyst Fund
Fidelity Investments —Westlake, TX
- $95,000 - $186,000 a year
- Full-time
- Writing skills
- Public speaking
- Travel
- Loan repayment program
- Tuition reimbursement
7d
2026-2027 Primary Years Principal (217 Days)
Westlake Academy —Westlake, TX
- $92,318 - $122,698 a year
- Full-time
- School experience
- 3 years
- Master's degree
1d
Senior Manager, Systems Analysis Leader
Fidelity Investments —Westlake, TX
- Full-time
- Computer science
- 7 years
- Computer Science
6d
Director, Strategic Initiatives
Fidelity Investments —Westlake, TX
- 5 years
- Bachelor of Science
- Analysis skills

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Mortgage Single Point of Contact Relationship Sr Specialist

Citizens Financial Group -
Irving, TX

Apply Now

Job Details

Full-time
7 days ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
Opportunities for advancement
Retirement plan

Qualifications

Telephone systems
Technical Proficiency

Full Job Description

Description

Are you ready to build meaningful relationships while helping customers navigate complex financial challenges?
Citizens Bank is seeking aSingle Point of Contact (SPOC) Relationship Managerto serve as the primary liaison for borrowers throughout the default, loss mitigation, foreclosure, and bankruptcy processes. In this role, you’ll play a key part in helping borrowers identify and implement solutions to address financial hardships, all while ensuring compliance with investor and regulatory requirements.

If you’re a problem-solver with strong communication skills and a passion for making a difference, this may be the perfect opportunity for you!

What You Can Expect in This Role:

Customer-Centric Approach:Field a variety of customer calls with passion and deliver high-quality solutions to assist customers facing financial hardship.
Problem-Solving Focus:Offer a wide range of assistance options to meet each customer’s needs and provide suitable repayment solutions.
Extensive Training:Benefit from cutting-edge tools, including advanced AI simulations, to prepare for real-world scenarios.
Dedicated Support:Work closely with leaders and peers who are committed to helping you succeed.
Collaborative Culture:Join a team that values teamwork, growth, and career development.
Job Satisfaction:Take pride in producing high-quality work that makes a difference.

Key Responsibilities:

Customer Relationship Management:Act as the primary contact for borrowers and approved third parties (e.g., investors, attorneys, and trustees) while delivering an exceptional customer experience.
Documentation and Compliance:Obtain and process required documents for loss mitigation, ensuring accuracy and compliance with investor and regulatory guidelines.
Solution-Oriented Communication:
- Present borrowers with available loss mitigation options, including deferrals, forbearance, loan modifications, partial claims, repayment plans, short sales, or deeds in lieu of foreclosure.
- Clearly communicate decisions and next steps, including modification approvals or denials, and guide borrowers through alternative solutions when needed.
Financial Discussions:Engage in conversations with borrowers about their financial information, such as debt-to-income ratios, tax records, and personal financial statements, to assess eligibility for solutions.
Cross-Department Collaboration:
- Coordinate with loss mitigation, foreclosure, bankruptcy, loan servicing, and other mortgage operations teams to ensure timely resolution of borrower situations.
- Hold internal teams accountable for completing tasks and meeting deadlines to maintain compliance and regulatory requirements.
Research and Issue Resolution:Investigate borrower issues, provide updates, and ensure final resolutions are achieved.
Investor Interaction:Communicate and collaborate with mortgage investors to address borrower-specific issues and secure approvals for resolutions.
Proactive Communication:Make inbound and outbound calls to borrowers to provide updates, collect necessary documents, and discuss decisions and next steps.

Basic Qualifications:

Mortgage Servicing Expertise:Background in mortgage servicing, with knowledge of default processes and loss mitigation programs.
Communication Skills:Strong oral communication, counseling, and persuasion abilities.
Organizational Strengths:Proven ability to manage multiple priorities and tasks in a fast-paced, production-driven environment.
Decision-Making Abilities:Capacity to make independent decisions and exercise sound judgment.
Adaptability:Flexibility to handle evolving business needs with a positive attitude.
Technical Proficiency:Familiarity with digital phone systems and mortgage servicing platforms.
Professionalism:Experience working with external parties, including attorneys, investors, and vendors.

Preferred Qualifications:

Industry Knowledge:Experience as a Single Point of Contact (SPOC) within mortgage servicing.
Systems Experience:Familiarity with Black Knight (BKFS) servicing systems.
Regulatory and Investor Knowledge:Understanding of agency and investor requirements and regulations.

Hours and Work Schedule:

Hours Per Week:40 hours
Work Schedule:Flexible schedules available between 8:00 AM and 8:00 PM.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Awards We've Received

Glassdoor Best Place to Work in Consulting, Finance & Insurance

Human Rights Campaign Corporate Equality Index 100 Award

Newsweek America's Most Charitable Company

The Banker's
US Bank of the Year

Dave Thomas Foundation’s Best Adoption-Friendly Workplace

Disability:IN Best Places to Work for Disability Inclusion

Apply Now

Refine Your Search

trustee jobs in fort worth tx

Mortgage Single Point of Contact Relationship Sr Specialist

Foreclosure Legal Assistant

Learning Experience Designer

Operations Manager - Trustee & Default Title Operations

Operations Manager - Trustee & Default Title Operations

Senior Portfolio Advisor

Bankruptcy Operations Associate

Marketing Strategist

Client Experience Associate

Adjunct Faculty

Charitable Solution Specialist

Administrative Assistant

District Counseling Coordinator

Government Affairs Coordinator

Coordinator CTE (2026-2027)

Executive Director - Analytics, Assessment, Reporting and Accountability

Director of National Impact, Catalyst Fund

2026-2027 Primary Years Principal (217 Days)

Senior Manager, Systems Analysis Leader

Director, Strategic Initiatives

I want to receive the latest job alert for trustee in fort worth tx

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