Top 130 Customer service supervisor Jobs in Fortuna, Ca

Front Desk Supervisor
The WeCare Group —Scotia, CA
- $27 - $33 an hour
- Full-time
- Computer literacy
- HIPAA
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative 1
Recology —Fortuna, CA
- $19 an hour
- Computer literacy
- Writing skills
- Office
- Wellness program
- Paid holidays
Retail Cashier/Customer Service
Jacksons Food Stores, Inc. —Fortuna, CA
- $17.50 - $18.50 an hour
- Part-time
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
9d
Supervisor, Procurement - IT Procurement
Inland Empire Health Plan —California
- $104,041.60 - $137,841.60 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Supervising experience
- Disability insurance
- Health insurance
Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Funding Supervisor
National Seating & Mobility, Inc. —California
- Microsoft Outlook
- Mentoring
- Senior level
- Disability insurance
- 401(k)
Quick Apply
RN House Supervisor
MAD RIVER COMMUNITY HOSPITAL —Arcata, CA
- $50 - $80 an hour
- Part-time
- Acute care
- Background check
- RN License
- Relocation assistance
- Health insurance
Quick Apply
Service Coordinator | Mental Health Case Manager
Crestwood Behavioral Health —Eureka, CA
- $23.60 an hour
- Part-time
- Mid-level
- Bachelor's degree
- Psychology
- Paid jury duty
- Paid holidays
Quick Apply
Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $22.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Now Hiring! Mental Health - LCSW/LMFT/LPCC Licensed Clinical Supervisor & Clinician Dual Role
Sierra Therapy Centers —California
- $85 - $100 an hour
- Part-time
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Professional development assistance
- Flexible schedule
Quick Apply
Retail Cashier/Customer Service
Redwood Market —Fortuna, CA
- $17.50 - $18.50 an hour
- Part-time
- Communication skills
- Entry level
- Profit sharing
- Health insurance
Quick Apply
9d
Customer Service Associate
Walgreens —Fortuna, CA
- $16.90 - $19.00 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
2d
Customer Service Specialist 2
Recology —Eureka, CA
- $18.50 - $19.00 an hour
- Word processing
- Mid-level
- Office
- Wellness program
- Paid holidays
13d
Customer Service Associate I
Dollar Tree —Fortuna, CA
- $17.00 - $17.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Part-Time Cashier/Customer Service Representative - CA
Hassan & Sons Inc —Fortuna, CA
- $17.40 - $18.40 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Communication skills
Quick Apply
PT Package Center Supervisor
UPS —Eureka, CA
- $26.25 - $42.65 an hour
- Part-time
- Customer service
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
2d
Transportation Supervisor
Humboldt Senior Resource Center —Fortuna, CA
- $24.85 - $27.97 an hour
- Full-time
- CDL B
- Background check
- CPR Certification
Customer Service Representative
U-Haul —Eureka, CA
- $16.90 - $17.50 an hour
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Big Oil and Tire Co —Eureka, CA
- Part-time
- Writing skills
- English
- Ability to lift 50 pounds
Quick Apply

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Front Desk Supervisor

The WeCare Group -
Scotia, CA

Quick Apply

Job Details

Full-time
$27 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
Customer communication
HIPAA
Clinic experience
Medical scheduling
High school diploma or GED
Patient interaction

Full Job Description

WeCare at Scotia Bluffs is hiring a Front Desk Supervisor.

Position Summary:

The Front Desk Supervisor is a working manager position and oversees and supports the daily operations of the front desk team to ensure efficient patient flow, excellent customer service, and adherence to WeCare’s standards and policies. This position directly supervises Visit Coordinators and is responsible for a variety of tasks, including training, and evaluating front desk staff while maintaining smooth coordination between departments. The Front Desk Supervisor also ensures compliance with HIPAA, verifies accuracy in patient registration and billing processes, and assists in continuous improvement efforts to enhance front desk operations and patient satisfaction.

Essential Functions:

Leadership & Oversight

Supervise, train, and mentor Visit Coordinators at all facilities, ensuring consistent adherence to policies, procedures, and professional standards.
Oversee daily front desk operations, ensuring appropriate coverage for all shifts and clinic locations.
Monitor performance metrics such as call response times, patient registration accuracy, insurance verification completion, and patient satisfaction.
Conduct regular team meetings and provide ongoing feedback, performance evaluations, and coaching.
Serve as the primary contact for front desk operational issues and escalate concerns to management as needed.

· Must be able to perform all duties of the front desk and cover as needed at all facilities.

Patient Registration & Customer Service

Ensure Visit Coordinators promptly greet patients and answer phones.
Oversee the accuracy and completeness of new patient entries, demographic updates, and insurance information.
Support staff in resolving patient inquiries, scheduling issues, or eligibility challenges in a professional and empathetic manner.
Ensures patients have follow-up appointments as directed by Provider.
Maintain a welcoming, patient-centered environment at all times.

Billing & Reconciliation

Ensure all daily fee tickets, charge reports, and receipts are accurately reconciled at the end of each business day.
Review and approve end-of-day reports, confirming that payments and deposits are balanced and documentation is complete.
Collaborate with the Billing Department to address discrepancies or documentation errors.

Scheduling & Eligibility

Oversee appointment scheduling and confirmation procedures, ensuring alignment with provider schedules and clinic guidelines.
Ensure insurance eligibility is verified at least three days in advance of appointments as well as scrubbing for all Providers.
Monitor the IMS fax cloud to confirm all patient information and documentation are filed or routed daily and appropriately.

Compliance & Documentation

Ensure front desk staff maintain confidentiality and follow all HIPAA guidelines.
Verify that all medical and dental charts are properly prepared 3 days in advance of appointments.
Ensure timely completion of sliding fee applications, referrals, and patient assistance forms.
Maintain and update department policies and workflows related to registration, eligibility, and front desk procedures.
Confirmation calls Medical and Dental for all locations according to Missed Appointment Policy

Outreach & Support

Collaborate with case management and clinical teams to support patient access to programs such as Covered California.
Maintain Certification for Covered California.

Continuous Improvement

Identify process inefficiencies and recommend workflow improvements.
Participate in staff development, CQI (Continuous Quality Improvement), and PCMH (Patient-Centered Medical Home) initiatives to enhance service delivery.

Qualifications:

High school diploma.
Minimum of 1 year of front desk, registration, or patient services experience in a healthcare setting.
Minimum of 1 year of supervisory or lead experience preferred.
Strong computer literacy, including EHR systems and Microsoft Office applications.
Excellent communication, organization, and leadership skills.
Ability to work effectively in a fast-paced environment and manage competing priorities.
Strong multi-tasking abilities.

Job Type: Full-time

Pay: $27.00 - $33.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in fortuna, ca

Front Desk Supervisor

Customer Service Representative 1

Retail Cashier/Customer Service

Supervisor, Procurement - IT Procurement

Vietnamese-English Bilingual Healthcare Customer Service Representative - Remote in California

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Funding Supervisor

RN House Supervisor

Service Coordinator | Mental Health Case Manager

Cambodian-English Bilingual Healthcare Customer Service Representative - Remote in California

Now Hiring! Mental Health - LCSW/LMFT/LPCC Licensed Clinical Supervisor & Clinician Dual Role

Retail Cashier/Customer Service

Customer Service Associate

Customer Service Specialist 2

Customer Service Associate I

Part-Time Cashier/Customer Service Representative - CA

PT Package Center Supervisor

Transportation Supervisor

Customer Service Representative

Customer Service Representative

I want to receive the latest job alert for customer service supervisor in fortuna, ca

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