Top 30 Help desk analyst Jobs in Foster City Ca

IT Support Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
6d
Technology Support Analyst
Morgan, Lewis & Bockius —San Francisco, CA
- $81,640 - $130,585 a year
- Full-time
- Hybrid work
- Basic math
- Mid-level
- 3 years
- Paid time off
- Parental leave
Technology Support Analyst
Morgan Lewis —San Francisco, CA
- $81,640 - $130,585 a year
- Full-time
- Hybrid work
- Basic math
- Mid-level
- 3 years
- Paid time off
- Parental leave
Technical and Logistics Support Analyst - 6400945
Logic —Mountain View, CA
- $21.39 - $49.57 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Disability insurance
- Health insurance
13d
IT Analyst
Arnold & Porter —San Francisco, CA
- $74,720 - $100,000 a year
- Overtime
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- 5 years
Clinical Service Desk IT Analyst, Graveyard Shift
University of California San Francisco —San Francisco, CA
- Weekends as needed
- Mid-level
- Windows
- University
Desktop Support Analyst
LIFELONG MEDICAL CARE —Berkeley, CA
- $24 - $28 an hour
- Full-time
- Mid-level
- Windows
- 3 years
Quick Apply
Technical and Logistics Support Analyst - 6340652
Accenture —Mountain View, CA
- $22.47 - $32.47 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Staff Business Analyst
Guardant Health —Palo Alto, CA
- $120,955 - $195,700 a year
- Email
- Hybrid work
- Background check
- HIPAA
- Office
Revenue Management Systems Analyst
Guardant Health —Palo Alto, CA
- $91,885 - $133,785 a year
- Email
- Hybrid work
- Background check
- 5 years
- Salesforce
Product Data Analyst
Wand —San Francisco, CA
- $145,000 - $175,000 a year
- Full-time
- Remote
- SQL
- Senior level
SYSTEMS ANALYST — FREMONT, CA
Caspex —Fremont, CA
- Salesforce
- Mid-level
- Windows
Telephony Analyst - CCaaS (Contact Center as a Service)
Stanford Health Care —Newark, CA
- $55.85 - $74.00 an hour
- Full-time
- Computer Science
- Mid-level
- Office
Lead Reporting Analyst - Patient Experience Analytics and Reporting
Stanford Health Care —Palo Alto, CA
- $70.52 - $93.43 an hour
- Full-time
- 5 years
- HIPAA
- Office
People Systems Analyst
Nuro —Mountain View, CA
- $99,220 - $149,330 a year
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
1d
Clinical Systems Analyst - Data Integration & Software Development
Stanford Health Care —Palo Alto, CA
- $55.85 - $74.00 an hour
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
10d
Manager, Business Systems
Guardant Health —Palo Alto, CA
- $128,180 - $207,350 a year
- Email
- Hybrid work
- Background check
- Computer science
- Computer Science
IT Manager
Nova Ltd. —Fremont, CA
- $160,000 - $200,000 a year
- Oracle
- Continuous improvement
- Organizational skills
Quick Apply
Sr. Business Systems Analyst - Workday Finance/Supply Chain Intergrations
Stanford Health Care —Palo Alto, CA
- $59.21 - $78.43 an hour
- Full-time
- Computer Science
- 5 years
- System design
SR. SYSTEMS ANALYST — FREMONT, CA
Caspex —Fremont, CA
- Computer science
- Computer Science
- Salesforce

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help desk analyst jobs near foster city ca

IT Support Technician

Authentic8 -
Redwood City, CA

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Job Details

Full-time
$40 - $45 an hour
6 days ago

Benefits

Stock options
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Wireless networking
Technical documentation
Windows
Firewall
Internal employee customer service
Cloud-based systems
Cloud service support
Desktop (troubleshooting support)
Computer management
Networking equipment (troubleshooting support)
macOS administration
Technical writing
macOS
VPN management

Full Job Description

At some point in any digital investigation, an analyst needs to step beyond the perimeter and engage threats at the source. Authentic8 Silo places any type of digital analyst in region-specific, multi-application workspaces, securely and anonymously, anywhere across the globe. Target content can be captured, analyzed, and transformed in order to derive intelligence and support investigation requirements. All delivered in a cloud-native, multi-tenant platform.

Compliance officers, mission managers, and administrators have their own specific audit and oversight requirements; to meet these needs, Silo also ensures compliance and appropriate use through class-leading policy enforcement and audit logging.

Silo transforms how more than 750 of the world's most sophisticated organizations, from domestic and foreign government agencies to commercial entities across all sectors conduct their digital investigations.

Authentic8 is seeking a Help Desk Technician to provide hands-on IT support across our hybrid workforce. You'll be the front line for endpoint provisioning, troubleshooting, and day-to-day technical support for staff in our Redwood City office as well as remote employees. Your customer service skills are just as important as your technical skills. We're looking for someone with a strong desire to learn new technologies and grow their role and career.

Responsibilities

- Support Jamf Pro (macOS/iOS) and Microsoft Intune (Windows/Android) endpoint management
- Endpoint provisioning and management: Apple, Microsoft, and ChromeOS laptops; iOS and Android mobile devices
- Assist with building and publishing Windows installers (Intune) and macOS installers (Jamf) for deployment across managed devices
- Manage in-office printing, scanning, and faxing services
- Assist with administration of IT-managed business systems (Google Workspace, Microsoft 365, et al.)
- Assist with troubleshooting corporate Wi-Fi, LAN, and edge network devices
- Support SAML/SSO and MFA authentication integrations across cloud services
- Participate in the IT portion of new-hire onboarding

Requirements

- 2-3 years of Windows and macOS endpoint management experience
- 2-3 years in a helpdesk or similar customer-service-oriented role
- 2-3 years supporting enterprise networks (Wi-Fi, firewalls, VPN, corporate LANs)
- 2-3 years supporting cloud-based applications
- IT certificate, or associate degree in a related technical discipline; bachelor's preferred
- Strong communication skills with both technical and non-technical users
- Ability to write clear documentation for IT systems, processes, and procedures
- Must be able to work from our Redwood City office (2–3 days per week)
- Must be a US Citizen

Preferred Qualifications

CompTIA A+ or ITIL Foundation certification
Jamf Certified Tech or Apple Certified Support Professional (ACSP)
Experience with ITSM/ticketing platform Jira Service Management

Compensation

Full time: 40 hours per week $40.00 - $45.00 per hour and Plus Bonus and Benefit Eligible

Individual pay will be determined by job related skills, experience, and relevant education or training.

Authentic8 Core Values & Principles:

Integrity: We apply our best efforts. We are honest with and accountable to others.

Mission-Focused: We clearly define and communicate our goals and do not stray in the pursuit of our objective.

Respect: We value and respect the ideas and experience our diverse backgrounds bring us. Positive consideration of differing viewpoints makes us stronger.

We are collaborative: We recognize the best work is the product of teams. We must each be reliable and expect to rely on others.

We are transparent: By operating with common information and understanding we ensure that we are aligned.

We find innovative solutions: We seek innovative solutions not as a buzzword but as a means to solve difficult problems with zeal, efficiency and quality.

We take ownership: We are responsible for our actions, our reputation and our business.

Authentic8 offers competitive benefits, including medical, dental and vision, flexible PTO, a 401k program and stock options.

It is the policy of Authentic8 to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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Refine Your Search

help desk analyst jobs in foster city ca

IT Support Technician

Technology Support Analyst

Technology Support Analyst

Technical and Logistics Support Analyst - 6400945

IT Analyst

Clinical Service Desk IT Analyst, Graveyard Shift

Desktop Support Analyst

Technical and Logistics Support Analyst - 6340652

Staff Business Analyst

Revenue Management Systems Analyst

Product Data Analyst

SYSTEMS ANALYST — FREMONT, CA

Telephony Analyst - CCaaS (Contact Center as a Service)

Lead Reporting Analyst - Patient Experience Analytics and Reporting

People Systems Analyst

Clinical Systems Analyst - Data Integration & Software Development

Manager, Business Systems

IT Manager

Sr. Business Systems Analyst - Workday Finance/Supply Chain Intergrations

SR. SYSTEMS ANALYST — FREMONT, CA

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