Top 8 Program leader Jobs in Fountain, Co

Eagle Lake Registrar & Office Manager
The Navigators —Colorado Springs, CO
- $19.27 - $30.15 an hour
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- Paid holidays
2d
Colorado Springs Program Leader
Booster Enterprises Inc —Colorado Springs, CO
- $25 an hour
- Full-time
- Mid-level
- Driver's License
- Reliable transportation
- Health savings account
- Paid holidays
Quick Apply
13d
Senior Task Order Project Manager - Deployment & Sustainment
Modern Technology Solutions, Inc —Colorado Springs, CO
- 18 years or older
- Mentoring
- Recruiting
- Disability insurance
- Health insurance
Wellness Program Coordinator
MBK Senior Living —Colorado Springs, CO
- $17.50 - $19.00 an hour
- Full-time
- 18 years or older
- Nursing
- Microsoft Excel
- Wellness program
- Health insurance
Quick Apply
13d
Global Client Program PMO and Operations Lead
Deloitte —Colorado Springs, CO
- Office
- Master's degree
- 8 years
Oracle Supply Chain Senior Manager
Deloitte —Colorado Springs, CO
- $158,900 - $292,900 a year
- Full-time
- Oracle
- Up to 50% travel
- 11+ years
Oracle Finance Senior Manager
Deloitte —Colorado Springs, CO
- $163,400 - $322,100 a year
- Full-time
- Oracle
- Up to 50% travel
- 11+ years

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Eagle Lake Registrar & Office Manager

The Navigators -
Colorado Springs, CO

Apply Now

Job Details

Full-time
$19.27 - $30.15 an hour
2 days ago

Benefits

401(a)
Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Data integrity assurance
Customer relationship building
Live-in employment experience
Client database systems
Data integrity and documentation
CRM system proficiency
Productivity software
Data accuracy checks
Camp experience

Full Job Description

PRIMARY PURPOSE

The Registrar & Office Manager shall serve The Navigators and fulfill the responsibilities listed below in the spirit of The Navigators calling, values and purpose: To advance the Gospel of Jesus and His kingdom into the nations through spiritual generations of laborers living and discipling among the lost.

This position advances Eagle Lake’s mission by ensuring registration, customer service, and office operations run smoothly and reliably for every camper family, creating confidence and trust with families while keeping Eagle Lake’s internal systems operating smoothly.

ESSENTIAL FUNCTIONS

Enrollment & Parent Communication Responsibilities (40%)

Own the end-to-end camper registration process across all Eagle Lake programs.
Manage enrollment workflows including registrations, waitlists, transfers, cancellations, and payment plans.
Ensure camper records, medical forms, waivers, and required documentation are complete and accurate.
Maintain the CRM with a high level of data integrity and accuracy.
Manage the pre-camp parent communication journey, ensuring families receive timely, accurate, and engaging communications (including welcome packets, pre-camp emails, reminders, and required documentation) that prepare them for a positive Eagle Lake experience.
Generate enrollment reports and provide timely data to organizational leaders.
Coordinate with The Navigators’ IT/Data Systems team regarding CRM improvements, permissions, and technical needs.
Continuously evaluate and improve enrollment processes to create a more efficient experience for families.

Customer Service Responsibilities (30%)

Serve as the primary point of contact for camper families by phone and email.
Provide prompt, accurate, and gracious support throughout the enrollment process.
Resolve registration issues and coordinate with program leaders when specialized support is needed.
Recommend improvements to registration and service processes that reduce friction for families and staff.
Collaborate with program teams to ensure families receive timely, accurate communication.
Coordinate parent feedback systems, including post-camp surveys, Net Promoter Score (NPS) tracking, and reporting actionable insights to improve the parent experience.

Office Administration Responsibilities (20%)

Manage daily office operations including reception, mail, office supplies, and administrative systems.
Coordinate administrative needs across Eagle Lake.
Support seasonal office operations and administrative logistics.
Develop and improve office systems that increase organizational efficiency.
Assist leadership with administrative projects and cross-department coordination as needed.

Administrative Leadership Responsibilities (10%)

Provide leadership for the overnight camp office during the summer season, ensuring efficient administrative operations, exceptional customer service, and support for campers, families, and seasonal staff. On-site residency during the summer is required.
Support the training and supervision of seasonal and year-round office staff and volunteers.
Identify opportunities to improve administrative workflows across the organization.
Assist with organization-wide administrative initiatives that strengthen Eagle Lake’s operations.

Additional Responsibilities

Participate in Navigators’ on-site learning and development events, Cultural Development and Diversity trainings, or other non-Navigator developmental events as appropriate.
Participate in annual processes, such as the organizational Plan and Progress Review (PPR), Engagement Survey, Reaffirmation of the Navigators Code of Conduct, Calling-Core Values-Vision, Statement of Faith, Driver’s Authorization, and other releases as required.
Submit time worked on a weekly basis through the Workday Time Tracking system.
Other job-related duties as assigned.

CORE COMPETENCIES

Highly organized and dependable
Hospitable
Service-oriented
Collaborative and team-oriented
Exceptional attention to detail

MINIMUM AND PREFERRED QUALIFICATIONS

Spiritual: Belief in and adherence to the Statement of Faith and Mission of The Navigators. Alignment with Eagle Lake’s Purpose, Core Values, and Brand Promise, and willingness to abide by Eagle Lake’s Relational Covenant.

Experience: At least two years of experience in office administration, customer service, registration, or operations, including experience working within a CRM or database system.

Technical Knowledge & Skills: Microsoft Office and CRM/database systems, with proven ability to maintain data integrity and accuracy.

Communication & Leadership: Excellent interpersonal and communication skills including verbal & written, to create understanding and build strong working relationships required.

Education: Bachelor’s degree or equivalent experience in Business, Office Administration, Customer Service, Communications, or a related field.

Hours: 40 hours a week

Location: Must be located in the Colorado Springs, CO area. Primarily in-office. Ability to live at Eagle Lake Camp for 10 weeks in the summer season.

Compensation Range: $19.27 - $30.15 per hour. Required to fundraise 50% of gross annual salary.

Benefits: High-Deductible Health Plan: Medical, Dental, Vision, HSA, FSA, Life Insurance, Disability, EAP, 401a and 403b retirement options. Up to 15 paid holidays per year, accumulating PTO (vacation, sick, personal). For detailed information, visit navbenefits.org.

The Navigators is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. The Navigators does not discriminate based on race, color, national origin, sex, age, disability, veteran status, or any other status protected by law or regulation.

Apply Now

Refine Your Search

program leader jobs in fountain, co

Eagle Lake Registrar & Office Manager

Colorado Springs Program Leader

Senior Task Order Project Manager - Deployment & Sustainment

Wellness Program Coordinator

Global Client Program PMO and Operations Lead

Oracle Supply Chain Senior Manager

Oracle Finance Senior Manager

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