Top 2281 Member services representative Jobs in Fountain Hills, Az

Front Office Representative Family Medicine
Banner Health —Scottsdale, AZ
- Full-time
- Vital signs
- Word processing
- High school diploma or GED
10d
Member Solutions Representative - McKellips
Desert Financial —Mesa, AZ
- Research
- Office
- High school diploma or GED
Quick Apply
Staff Support Representative
Entertainment Partners —Tempe, AZ
- $28 - $32 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid holidays
- Dental insurance
3d
Veterinary Receptionist / Customer Service Representative
El Dorado Animal Hospital —Fountain Hills, AZ
- $18 - $24 an hour
- Full-time
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
3d
Admissions Advisor (Remote)
BRYAN UNIVERSITY —Tempe, AZ
- $24.03 an hour
- Overtime
- Remote
- Sales
- Bachelor's degree
- Continuous improvement
- Wellness program
- Health savings account
Quick Apply
Customer Assistance Representative Full Time
American Airlines —Phoenix, AZ
- From $16.58 an hour
- Overtime
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
7d
Customer Assistance Representative Part Time
American Airlines —Phoenix, AZ
- From $16.58 an hour
- Overtime
- Background check
- 18 years or older
- Pass drug screening
- Health insurance
- Dental insurance
7d
RN Clinical Manager - Home Health
MD Home Health/MD Home Assist —Phoenix, AZ
- $85,000 - $105,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Disability insurance
- Health insurance
Quick Apply
6d
Medication Technician - PRN/NOC/Evening Shifts
Cave Creek Assisted Living —Cave Creek, AZ
- Up to $22 an hour
- Part-time
- Serving
- English
- Residential
- Paid holidays
- Disability insurance
Quick Apply
13d
Clinical Lab Technician
CCRM Fertility —Scottsdale, AZ
- $62,000 - $68,000 a year
- Full-time
- Computer literacy
- Bachelor of Science
- Basic math
- Commuter assistance
- Health savings account
Quick Apply
Sales Representative (PHX)
CLEAR —Phoenix, AZ
- $19 - $21 an hour
- Weekends as needed
- 18 years or older
- Customer service
- Pass drug screening
Memory Care Caregiver Supervisor
Christian Care Management, Inc. —Mesa, AZ
- Full-time
- Background check
- Microsoft Outlook
- Writing skills
- 403(b) matching
- Health savings account
Quick Apply
15h
Commercial Loan Documentation Supervisor
Arizona Financial Credit Union —Phoenix, AZ
- From $66,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Finance
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Teen Development Specialist
BOYS & GIRLS CLUBS OF SCOTTSDALE INC —Scottsdale, AZ
- $44,000 a year
- 8 hour shift
- Management
- Mid-level
- Office
Lead HVAC/R Technician - Commercial Refrigeration Install (Travel Position)
Aggregate Trades —Phoenix, AZ
- $60,000 - $80,000 a year
- 12 hour shift
- Background check
- Construction site
- Customer service
- Health savings account
- Health insurance
Quick Apply
3d
Sales Development Representative (SDR)
American Solar & Roofing —Phoenix, AZ
- $21 - $23 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Veterinary Client Service Representative - Dermatology
Thrive Pet Healthcare —Scottsdale, AZ
- $17 - $19 an hour
- Full-time
- Clinic experience
- Organizational skills
- 1 year
- Continuing education credits
- Paid parental leave
Quick Apply
Sales Representative (Entry Level)
CrossCountry Mortgage, LLC —Phoenix, AZ
- Full-time
- Microsoft Outlook
- Office
- In-person
- Wellness program
- Disability insurance
Quick Apply
Multi-Line Claim Representative I
CCMSI —Scottsdale, AZ
- $45,000 - $60,000 a year
- Full-time
- Hybrid work
- Spanish
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Senior Registerd Client Service Associate
Key Consulting —Scottsdale, AZ
- $80,009 - $90,000 a year
- Full-time
- Office
- 8 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply

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Front Office Representative Family Medicine

Banner Health -
Scottsdale, AZ

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Customer communication
Word processing
Spreadsheets
Productivity software
Database software proficiency

Full Job Description

Primary City/State:

Scottsdale, Arizona

Department Name:

Family Medicine-Pinnacle

Work Shift:

Day

Job Category:

Revenue Cycle

Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

As a Front Office/PFS Representative, you are the first point of contact as patients and visitors approach the front desk. You'll work collectively with a dedicated group of healthcare professionals to ensure patients have a positive experience. This is a perfect opportunity to apply your great customer service skills and make patients and visitors feel welcomed. A career with our team is a great opportunity if you are just starting out or have many years of experience. Apply Now to connect with one of our recruiters!

Schedule: Monday - Friday 8:30am -5:00pm

At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY
This position coordinates a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. This position also verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts. This also includes accurately posting patients at the point of service and releasing information in accordance with organizational and compliance policies and guidelines.

CORE FUNCTIONS
1. Performs registration/check-in processes, including but not limited to performing data entry activities, providing patients with appropriate information and intake forms, obtaining necessary signatures and generating population health summary.

2. Verifies insurance eligibility benefits for services rendered with the payors and documents appropriately. Assists in obtaining or validating pre-certification, referrals, and authorizations

3. Calculates and collects patient liability according to verification of insurance benefits and expected reimbursement. Explains and provides financial policies and available resources for alternative payment arrangements to patients and their families.

4. Enters payments/charges for services rendered and performs daily payment/charge reconciliation in a timely and accurate manner. Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork sent to centralized billing for record purposes.

5. Schedules office visits and procedures within the medical practice(s) and external practices as necessary. Maximizes reimbursement by scheduling patients in accordance with payor plan provisions. Confirms patient appointments for the following day as necessary and ensures patients are properly prepared for visits.

6. Demonstrates proactive interpersonal communications skills while dealing with patient concerns through telephone calls, emails and in-person conversations. Optimizes patient flow by using effective customer service/communication skills by communicating to internal and external customers, care team, management, centralized services and HIMS.

7. Assists in responding to requests for patient medical records according to company policies and procedures, and state and federal laws.

8. Provides a variety of patient services to assist in patient flow including but not limited to escorting patients, taking vitals and patient history, assisting in patient treatment, distributing mail and fax information, ordering supplies, etc.

9. Works independently under regular supervision and follows structured work routines. Works in a fast paced, multi-task environment with high volume and immediacy needs requiring independent decision making and sound judgment to prioritize work and ensure appropriateness and timeliness of each patient’s care. This position requires the ability to retain large amounts of changing payor information/knowledge crucial to attaining reimbursement for the services provided. Primary external customers include patients and their families, physician office staff and third party payors.

MINIMUM QUALIFICATIONS

High school diploma/GED or equivalent working knowledge.

Requires knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience. Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work independently.

Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, and database software are required.

Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Work experience with the Company’s systems and processes is preferred. Previous cash collections experience is preferred.

Additional related education and/or experience preferred

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Apply Now

Refine Your Search

member services representative jobs in fountain hills, az

Front Office Representative Family Medicine

Member Solutions Representative - McKellips

Staff Support Representative

Veterinary Receptionist / Customer Service Representative

Admissions Advisor (Remote)

Customer Assistance Representative Full Time

Customer Assistance Representative Part Time

RN Clinical Manager - Home Health

Medication Technician - PRN/NOC/Evening Shifts

Clinical Lab Technician

Sales Representative (PHX)

Memory Care Caregiver Supervisor

Commercial Loan Documentation Supervisor

Teen Development Specialist

Lead HVAC/R Technician - Commercial Refrigeration Install (Travel Position)

Sales Development Representative (SDR)

Veterinary Client Service Representative - Dermatology

Sales Representative (Entry Level)

Multi-Line Claim Representative I

Senior Registerd Client Service Associate

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