Top 3 Technical support manager Jobs in Fountain Inn, Sc

Customer Service Account Manager
KYOCERA AVX Greenville LLC —Fountain Inn, SC
- Overtime
- Inventory management
- Mid-level
- Associate's degree
Quick Apply
Customer Service Account Manager
KYOCERA AVX —Fountain Inn, SC
- Overtime
- Inventory management
- Mid-level
- Office
Robotics Application and Training Manager
Stäubli —Duncan, SC
- $26 - $29 an hour
- Full-time
- Hybrid work
- Engineering
- Office
- Analysis skills
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Service Operations Manager
Xerox —Westerville, OH
Manage all printer issues internally and externally (incl. Service calls, installations, etc.) and escalation issues as needed.
$60,377 - $80,000 a year
Operations Training Manager (Remote)
SOLV Energy, LLC —Columbus, OH
This role ensures that training—whether in-person or virtual—meets defined objectives by leveraging a deep technical understanding of the various systems and…
$106,669 - $128,003 a year
Quick Apply
12d

I want to receive the latest job alert for technical support manager in fountain inn, sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support manager jobs near fountain inn, sc

Customer Service Manager jobs in Fort Pierce, FL

Manager jobs in Louisville, KY

Customer Service Manager jobs in Memphis, TN

Customer Service Manager jobs in West Palm Beach, FL

Customer Service Manager jobs in The Colony, TX

Work From Home Customer Service jobs in West Palm Beach, FL

Remote Customer Service jobs in Nashua, NH

Customer Service Manager jobs in New York, NY

Customer Service Manager jobs in Henderson, NV

Dynamic Service Solutions jobs in Houston, TX

Customer Service Manager jobs in Cherry Hill, NJ

Customer Success Specialist jobs in Atlanta, GA

Customer Success Manager jobs in Portland, OR

Customer Service Manager jobs in Chattanooga, TN

Training Manager jobs in North Carolina

Training Manager jobs in San Antonio, TX

Training Manager jobs in San Francisco Bay Area, CA

Healthcare Project Manager jobs in Austin, TX

Free Cna Training jobs in Rockland County, NY

Property Manager jobs in Katy, TX

Customer Service Account Manager

KYOCERA AVX Greenville LLC -
Fountain Inn, SC

Quick Apply

Job Details

Qualifications

Customer returns handling

Full Job Description

PRIMARY FUNCTION:

With direction from the Customer Service Supervisor and Sales Management, responsible for all activities within assigned accounts. Obtain maximum business while maintaining a high degree of customer service. This is to include pricing, delivery, technical information, and order maintenance. Provide support and guidance to field sales representatives.

DUTIES & RESPONSIBILITIES:

Build relationships with representatives, distributors and customers.
Prepare orders and perform order entry functions, which encompasses all functions and capabilities of the CRT and order processing system, whether manual or EDI.
Answer or direct through proper channels all requests received from customers, sales representatives, and distributors for larger tier accounts.
Prepare, review and disposition customer returns within specified time period.
Prepare quotations with the guidance of product managers, regional managers, and sales representatives.
Provide delivery information on new and existing orders, offering accurate potential part substitutions.
Promote sales of on-hand stock items and advise sales representatives and customers on KAVX product for potential application and/or competitor replacement.
Review and disposition debit and credit request submitted by customers direct or indirect through KAVX Account Department within allotted time.
Prepare and participate in customer visits for related accounts as required.
Compile information necessary to provide reports as required by customer and/or management.
Notify or inform supervisor and management on problems and opportunities via activity reports.
Train representatives, distributors and customers on KAVX system, policies, procedures, etc.
Monitor and report on customer forecast, demand pull and consignment functions.
Monitor distribution inventory within KAVX guidelines.
Monitor contract pricing online as well as reports generated by pricing discrepancies.
Verify ship and debits in conjunction with the accounting department.

PREFERRED QUALIFICATIONS:

4 year Bachelor’s degree preferred, or Associate’s degree with relevant experience.
Possess strong communication skills with internal personnel, sales representatives and customer required.
Foster good business relations using excellent telephone and email etiquette.
Must be detail oriented and have the ability to function under pressure in an ever-changing environment.
Work overtime as required.

EEO Statement:

Kyocera-AVX is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran.

Quick Apply

Refine Your Search

technical support manager jobs in fountain inn, sc

Customer Service Account Manager

Customer Service Account Manager

Robotics Application and Training Manager

Explore jobs in cities nearby

I want to receive the latest job alert for technical support manager in fountain inn, sc

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected