Top 4617 Customer support & client services Jobs in Foxborough, Ma

Administrative Assistant & MassHealth Application Specialist Assistant
Pegasus Solutions, Inc —Franklin, MA
- From $18 an hour
- Part-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
AT&T Enrollment Associate (Entry Level)
Thrive Trail Strategies —Marlborough, MA
- $1,000 - $1,400 a week
- Full-time
- Background check
- In-person
- Communication skills
- Employee discount
- Flexible schedule
Quick Apply
11d
Entry Level Sales Representative
Scott Anthony Group, INC —Franklin, MA
- $55,000 - $75,000 a year
- 8 hour shift
- Hybrid work
- Business development
- Organizational skills
- In-person
- Travel reimbursement
- Paid training
Quick Apply
Entry Level ETL Developer
Abacus Health Solutions —Cranston, RI
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
Account Executive
Opulent Solutions Group —Raynham, MA
- $55,000 - $65,000 a year
- Full-time
- Sales
- In-person
- Internship
- 401(k) matching
- Professional development assistance
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Home Care Scheduling Coordinator
Home Instead —Norwood, MA
- $25 - $27 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- COVID-19 protective measures
- Paid time off
Quick Apply
AT&T Customer Enrollment Representative
Navimark Elite —Providence, RI
- $3,400 - $4,600 a month
- Full-time
- High school diploma or GED
- Bachelor's degree
- In-person
Quick Apply
2h
Client Services Account Coordinator
DS Graphics | Universal Wilde —Canton, MA
- From $25 an hour
- Full-time
- Background check
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Dispatcher Multiple Locations
Vivo Transportation —Quincy, MA
- $50,000 - $60,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
Quick Apply
Floating Leasing & Marketing Professional
Willow Bridge Property Company —Sharon, MA
- $24 - $26 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Residential
- Health insurance
- Dental insurance
Retail Store Team Leader
Ocean State Job Lot —Foxborough, MA
- $70,000 - $77,000 a year
- Merchandising
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
7d
Financial Customer Associate - Smithfield
Fidelity Investments —Smithfield, RI
- 8 hour shift
- Office
- High school diploma or GED
- 1 year
- 401(k)
12d
Scheduling Manager - Norwood, MA
Cornerstone Caregiving —Norwood, MA
- Mid-level
- Office
- Home Health
Quick Apply
Customer Service Representative
Safeguard —Sharon, MA
- $47,000 - $52,000 a year
- Full-time
- Research
- Mid-level
- Organizational skills
- Paid holidays
- 401(k)
Quick Apply
Customer Technical Support Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
Client Coordinator
MES Solutions —Norwood, MA
- $17 an hour
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
3d
Office Assistant
Norwood Commerce Center —Norwood, MA
- $22 - $24 an hour
- Part-time
- Background check
- Microsoft Outlook
- Computer literacy
- Flexible schedule
Quick Apply
9d
Sales Associate II
Coach —Wrentham, MA
- $15.00 - $24.25 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Customer Relationship Advocate Career Development Experience- Smithfield, RI
Fidelity Investments —Smithfield, RI
- Full-time
- Analysis skills
- Entry level
- Wellness program
- Disability insurance
Customer Account Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Writing skills
- English
- Mid-level
3d

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Administrative Assistant & MassHealth Application Specialist Assistant

Pegasus Solutions, Inc
Franklin, MA

Quick Apply

Job Details

Part-time
From $18 an hour

Qualifications

Computer literacy
Filing
Scanning
Administrative experience
Clerical experience
Office management

Full Job Description

Job Summary

We are seeking a dynamic and detail-oriented Administrative Assistant & MassHealth Application Specialist Assistant to join our team. This role combines essential administrative support with specialized assistance in processing MassHealth applications, ensuring smooth office operations and efficient client service. The ideal candidate will be proactive, highly organized, and capable of managing multiple tasks with professionalism and enthusiasm. Your contributions will directly impact our ability to serve clients effectively while maintaining a well-organized office environment.

Duties

Provide front desk support, greeting visitors and managing multi-line phone systems with excellent phone etiquette and customer service skills
Assist clients with MassHealth application processes, including data entry, document collection, and follow-up communications
Manage office operations using tools like Microsoft Office
Maintain accurate filing systems, both physical and digital, ensuring confidentiality and easy retrieval of documents
Support office management tasks such as calendar management, appointment scheduling, and organizing meetings
Perform clerical duties including proofreading documents, data entry, and maintaining office supplies inventory
Offer general administrative support to team members, including typing correspondence, proofreading materials, and supporting customer support efforts

General Administrative Responsibilities

Office Management: Greet visitors, answer multi-line phones, screen inquiries, and maintain a welcoming, highly professional office environment.

Legal Referrals: Manage process of referrals to outside legal counsel, including maintenance of files, and following to make sure deadlines are met, payments are made for services rendered, etc.

Data & Record Keeping: Accurately update client files, maintain databases (e.g., electronic health records, internal spreadsheets), and process routine paperwork.

Correspondence: Draft, proofread, and send out confidential emails, letters, faxes, and notices.

Compliance & Privacy: Strictly maintain HIPAA regulations and ensure all sensitive client information is processed and stored securely.

MassHealth Responsibilities

Application Processing: Assist clients and their families via phone, ensuring all submissions comply with current guidelines.

Documentation & Verification: Collect, scan, and securely upload proof of income, citizenship, residency, and other required financial/medical documentation.

Case Tracking & Follow-up: Track application statuses, monitor deadlines, and respond to requests for additional information from the state to prevent case closures.

Client Advocacy: Act as the primary liaison between residents, families, and state agencies, helping them understand coverage and appeal processes.

Key Qualifications & Skills

Experience: 1–3 years in an administrative, social service, medical, or legal setting. Experience in Long Term Care is preferred.

Knowledge: Demonstrated understanding of MassHealth policies and eligibility requirements.

Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook), and web-based application portals. Experience with PCC preferred.

Soft Skills: Exceptional interpersonal, empathy, and customer service skills when working with diverse or vulnerable populations.

Organization: Ability to multitask, manage simultaneous applications, and meet critical state deadlines.

Qualifications

Proven office management or administrative experience with strong organizational skills and attention to detail
Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and basic computer literacy
Excellent communication skills in English; bilingual abilities are a plus for serving diverse clients
Strong typing skills with high accuracy; familiarity with data entry procedures and filing systems
Previous clerical or administrative experience in a healthcare or social services setting is advantageous
Ability to handle multi-line phone systems professionally and demonstrate excellent phone etiquette
Demonstrated time management skills with the ability to prioritize tasks effectively
Personal assistant experience or experience managing calendars is beneficial

Join us in making a meaningful difference by providing exceptional administrative support while assisting clients through important health application processes. We value energetic professionals eager to contribute to a supportive team environment where your organizational talents can shine!

Pay: From $18.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer support & client services jobs in foxborough, ma

Administrative Assistant & MassHealth Application Specialist Assistant

AT&T Enrollment Associate (Entry Level)

Entry Level Sales Representative

Entry Level ETL Developer

Account Executive

Home Care Scheduling Coordinator

AT&T Customer Enrollment Representative

Client Services Account Coordinator

Dispatcher Multiple Locations

Floating Leasing & Marketing Professional

Retail Store Team Leader

Financial Customer Associate - Smithfield

Scheduling Manager - Norwood, MA

Customer Service Representative

Customer Technical Support Specialist

Client Coordinator

Office Assistant

Sales Associate II

Customer Relationship Advocate Career Development Experience- Smithfield, RI

Customer Account Specialist

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