Top 425 Customer care manager Jobs in Foxborough Ma

Account Manager - Client Services
The CCS Companies —Norwood, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
15h
Assistant Underwriter- Client Specialist III (Hybrid)
Quincy Mutual Group, Inc. —Quincy, MA
- $58,000 - $62,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Writing skills
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Engagement Manager, 5G, Fios and Mobility Sales, MA & RI
Drasco Sales, Verizon Authorized Sales Agent —Mansfield, MA
- $47,000 - $70,000 a year
- Full-time
- Mid-level
- Business development experience
- Analysis skills
Quick Apply
Personal Lines Client Success Manager (Hybrid)
Berry Insurance —Franklin, MA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
9d
Investment Management Client Service & Operations
Anonymous Confidential —Waltham, MA
- $50,000 - $150,000 a year
- Part-time
- Office
- In-person
- Entry level
- Paid training
- 401(k)
Quick Apply
Client Experience Coordinator ( Construction)
LOPCO Contracting —East Providence, RI
- Up to $20 an hour
- Full-time
- Carpentry
- Customer service
- Mid-level
Quick Apply
Private Client Banker - Boston Seaport, MA
JPMorganChase —Boston, MA
- $25.00 - $32.69 an hour
- Weekends as needed
- Military
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
9h
Client Services Team Manager
North Atlantic Investment Partners, LLC. - Raymond James Financial Services, Inc. —Newton Lower Falls, MA
- $100,000 - $140,000 a year
- Full-time
- Office
- Math
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Sr. Project Manager (Client Delivery)
Tusker —Boston, MA
- $110,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
Luxury Client Advisor (Full Time )
CH Carolina Herrera —Boston, MA
- $19 - $21 an hour
- Full-time
- Spanish
- Customer service
- Merchandising
- Commuter assistance
- Health insurance
Quick Apply
Customer Success Manager (5yrs B2B exp req)
#twiceasnice Recruiting —Arlington, MA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
1d
7th Grade Tutor Part-Time (Math and ELA) in Client's Home $21/Hour
Club Z! Tutoring —Sharon, MA
- $21 an hour
- Part-time
- Background check
- High school
- Computer literacy
Quick Apply
Client Care Manager
Celtic Angels Inc. —Needham, MA
- $60,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- Case management
- Disability insurance
- Health insurance
Quick Apply
Client Relationship Manager - Wholesale
Weston Nurseries —Hopkinton, MA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Mgr-Customer Operations
Rhode Island Energy —Cumberland, RI
- Part-time
- Microsoft Excel
- 6 years
- Bachelor's degree
Private Client Banker - South End, MA
JPMorganChase —Boston, MA
- $25.00 - $32.69 an hour
- Weekends as needed
- Military
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Production/Project Manager (Manufacturing, Customer Interaction)
Entegee —Franklin, MA
- $50 - $57 an hour
- Contract
- Mid-level
- 3 years
- Analysis skills
- Commuter assistance
- Disability insurance
Quick Apply
14d
Customer Operations Manager - Sales Support (B2B order mgmt exp req)
#twiceasnice Recruiting —Providence, RI
- $90,000 - $100,000 a year
- Full-time
- 5 years
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Sr. Client Service Specialist, Commercial Risk - IAS Northeast
The Baldwin Group —Boston, MA
- From $60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Research
Client Manager, Commercial Risk - IAS Northeast
The Baldwin Group —Boston, MA
- From $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement

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customer care manager jobs near foxborough ma

Account Manager - Client Services

The CCS Companies -
Norwood, MA

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year
15 hours ago

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Word processing
Account development
High school diploma or GED
Attention to detail
Client services experience
Associate's degree
Account management experience

Full Job Description

Company Overview

The CCS Companies is a leading provider of Business Process Outsourcing (BPO) solutions, specializing in credit collection services, customer contact solutions, and healthcare revenue cycle management. We are dedicated to delivering professional, customer-centric services across various industries nationwide.

Job Summary

We are seeking an energetic and motivated Account Manager to join our dynamic team. The primary responsibility of the Account Manager is to build and maintain strong, long-lasting customer relationships and partnerships with new and existing clients. The Account Manager will facilitate communication between clients and all other supporting divisions within The CCS Companies organization. Additionally, the Account Manager will collaborate with Sales, Operations, and other managers to ensure successful enhancement and continuous improvement of customer service and other business solutions. The Account Manager must have a solid track record of exceeding client expectations. partnerships.

Responsibilities

Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
Work as part of the new client implementation team to gain familiarity with new client workflows.
Ability to maintain a consistent and regular attendance in accordance with an established schedule.
Ability to work onsite/in-office and in accordance with CCS and department policies and procedures.
Set up client database records to reflect acknowledgement, reporting, and invoice processes while consistently maintaining the integrity and quality control of this data.
Monitor the quality and processing of incoming and outgoing data files, taking corrective action as necessary.
Evaluate the account flow process for any client issues or change requests. Initiate and track client projects using in-house project management software.
Review comprehensive daily, weekly, monthly, and quarterly management reports to provide analysis to the client, Operations, and Executive Managers as needed.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Identify opportunities and collaborate with sales team to ensure growth initiatives.
Work with sales team during the pre-contract phase to present products and services to prospective clients.
Respond to complaints and resolve issues aiming for customer satisfaction and the preservation of the company’s reputation.
Research and monitor changes to clients’ processes to better forecast future placements and recovery results.
Assure that all procedures and responsibilities are documented and kept up to date.
Track and document client events, meetings and communication through the use of Salesforce software.
Maintain knowledge of compliancy regulations.
Attend client visits as appropriate, some local and domestic travel as needed (less than 10%).
Other duties as assigned by management.
Ensure the timely and successful delivery of our solutions, according to customer needs and objectives.
Operate as lead point of contact for timely resolution of any client related issues, requests, or problems.

Qualifications

3-5 years of proven client service support.
Strong client analysis, communication, and customer service skills.
Outstanding written and verbal communication skills.
Problem solver with high attention to detail who is thorough, organized, and is easily adaptable to a wide range of client industries.
Must work well independently. Does not need close management supervision.
Ability to prioritize workload while multi-tasking.
Maintain highly professional appearance and demeanor when dealing with clients.
Flexible in working with all CCS personnel.
“Coachability”: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.
PC skills: MS Outlook, Word, Power Point, Excel.

Education

B.S. Degree preferred or directly related equivalent experience in lieu of degree.
Associates Degree required.

The CCS Companies are an equal opportunity employer. Diversity and Veteran candidates strongly urged to apply!

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Education:

High school or equivalent (Required)

Experience:

Client services: 3 years (Preferred)

Ability to Commute:

Norwood, MA 02062 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer care manager jobs in foxborough ma

Account Manager - Client Services

Assistant Underwriter- Client Specialist III (Hybrid)

Customer Engagement Manager, 5G, Fios and Mobility Sales, MA & RI

Personal Lines Client Success Manager (Hybrid)

Investment Management Client Service & Operations

Client Experience Coordinator ( Construction)

Private Client Banker - Boston Seaport, MA

Client Services Team Manager

Sr. Project Manager (Client Delivery)

Luxury Client Advisor (Full Time )

Customer Success Manager (5yrs B2B exp req)

7th Grade Tutor Part-Time (Math and ELA) in Client's Home $21/Hour

Client Care Manager

Client Relationship Manager - Wholesale

Mgr-Customer Operations

Private Client Banker - South End, MA

Production/Project Manager (Manufacturing, Customer Interaction)

Customer Operations Manager - Sales Support (B2B order mgmt exp req)

Sr. Client Service Specialist, Commercial Risk - IAS Northeast

Client Manager, Commercial Risk - IAS Northeast

I want to receive the latest job alert for customer care manager in foxborough ma

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