Top 606 Shift leader Jobs in Framingham Ma

Team Lead
E-ZPass MA/TransCore —Natick, MA
- $19 an hour
- Temporary
- Mid-level
- Office
- High school diploma or GED
Quick Apply
6d
Retail Store Team Leader
Ocean State Job Lot —Westborough, MA
- $67,000 - $74,000 a year
- Merchandising
- Mid-level
- Recruiting
- Paid holidays
- Disability insurance
Shift Supervisor
Eco Recovery Solutions —Shrewsbury, MA
- $88,000 - $93,000 a year
- Full-time
- Background check
- Mid-level
- Travel
- Health insurance
- Paid time off
Quick Apply
7d
Retail Store Team Leader
Ocean State Job Lot —Foxborough, MA
- $70,000 - $77,000 a year
- Merchandising
- Mid-level
- Office
- Paid time off
- Opportunities for advancement
Barista / Team Leads (!!! Experienced Hires ONLY !!!)
Sweetwaters Coffee & Tea —Natick, MA
- $20 - $25 an hour
- Part-time
- Background check
- Serving
- Customer service
- Paid training
- Employee discount
Quick Apply
Temporary Part-Time Shift Leader
MINISO USA —Natick, MA
- $15 - $22 an hour
- Part-time
- Merchandising
- Maintenance
- High school diploma or GED
Shift Lead
Walgreens —Framingham, MA
- $18 - $21 an hour
- Part-time
- Merchandising
- Maintenance
- English
- Health insurance
- Dental insurance
11d
Lead Barista AM Shift
Nans Kitchen —Southborough, MA
- $22 - $25 an hour
- Full-time
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Paid time off
Quick Apply
Shift Leader
Dunkin 441 Washington Street Donuts LLC —Holliston, MA
- $16.50 - $18.00 an hour
- Part-time
- Quick service & fast food restaurant
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
11d
Starbucks Team Leader
Target —Marlborough, MA
- $25.50 - $43.35 an hour
- Part-time
- 18 years or older
- Merchandising
- Mid-level
- Paid holidays
- Disability insurance
Shift Leader
Chick-fil-A —Framingham, MA
- $20 - $23 an hour
- Full-time
- No education required
- Employment & labor law
- Mid-level
- Profit sharing
- Paid training
Quick Apply
SHIFT SUPERVISOR (FULL TIME)
Eurest —Framingham, MA
- $20 - $24 an hour
- Urgently hiring
- Background check
- Cooking
- Mid-level
- Commuter assistance
- Disability insurance
Quick Apply
Shift Leader
Margaritas Mexican Restaurant —Framingham, MA
- $20 - $25 an hour
- Full-time
- 18 years or older
- Basic math
- English
Quick Apply
Inventory Lead
Uma Flowers —Waltham, MA
- $18 - $20 an hour
- Full-time
- Background check
- Management
- Computer literacy
- Health insurance
Quick Apply
Lead Residential Counselor (Brain Injury)
Vinfen —Southborough, MA
- $23.32 an hour
- Full-time
- Background check
- Clean driving record
- Experience working with individuals with disabilities
Quick Apply
Shift Leader - Housing & Homeless Services
Bay Cove Human Services —Boston, MA
- $26.52 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
9d
Shift Supervisor
GSC Technologies —Leominster, MA
- $22 - $38 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- 5 years
Quick Apply
Shift Lead - Hourly Pay Plus Tips! (3315)
Qdoba —Burlington, MA
- $17 - $19 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Wellness program
- Health savings account
Quick Apply
3d
Lead Residential Counselor (Brain Injury)
Vinfen —Southborough, MA
- $23.32 an hour
- Part-time
- Background check
- Clean driving record
- Cooking
Quick Apply
PRODUCTION SHIFT LEADER-Torch Solderer/Furnace Solderer or Knowledge of either
Marathon Company —Attleboro, MA
- $25 - $35 an hour
- Full-time
- Mid-level
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
2d

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Team Lead

E-ZPass MA/TransCore -
Natick, MA

Quick Apply

Job Details

Temporary | Full-time | Contract
$19 an hour
6 days ago

Qualifications

Internal controls
Phone communication
Employee relationship building
High school diploma or GED
Team management
Data entry
Training & development
Cash handling
Client interaction via phone calls
Customer data entry

Full Job Description

This role is on-site at the Natick E-ZPass Center located at the Natick Service Plaza (on I-90 East).

Job Summary: Under the direction of the Customer Care Supervisor and the Associate Supervisor, the Customer Care Team Lead is the primary customer interface for the E-ZPass MA & PAY BY PLATE program. The Team Lead will open new accounts, make payments, update account information, test and replace transponders, and respond to customer requests. This responsibility includes ensuring E-ZPass MA & PAY BY PLATE customer service requirements are protected and accounted for in accordance with TransCore and MassDOT’s standards of performance. The Team Lead will assist in maintaining a positive and productive work environment, in cashing out clerks, and in opening and closing the office. The Team Lead, in conjunction with the Associate Supervisor is responsible for ensuring staff understands and follows established procedures, that the assets of MassDOT are properly controlled and safeguarded, and to communicate to the Associate Supervisor staff performance issues. The Team Lead will assist in handling escalated customer issues, assist with reports, training of staff, and with the auditing process.

Available to work 40 hours per week with shifts between the hours of Monday-Friday 6:45am-7:15pm and alternating Saturdays from 8:45am-1:15pm.
Act as a role model for staff
Maintain exceptional level of customer service and handle escalated customer issues in the absence of the Associate Supervisor
Contribute to the training of satellite office staff to ensure they understand and follow procedures
Ensure the Service Center is clean, organized, and all equipment is functioning properly
Ensure timely communication of essential information to Associate Supervisor and to
Assist in creating a positive work environment that fosters a healthy team relationship
Responsible for understanding, monitoring, and meeting daily, weekly, monthly performance metrics and standards applicable to the Customer Care department, informing Customer
Assist with auditing and required TransCore reports (e.g., Daily Walk-in report, Open Pending, QLess, Metric 36) as needed
Process applications for walk-in customers
Perform account maintenance, including account changes, transponder changes, recertifications, additional tag requests, replenishments, adjustments, and statement requests
Ensure daily cash outs are completed accurately
Meet MassDOT standards and ensure the assets of MassDOT are properly controlled and safeguarded
Assist in opening and closing the office
Assist at other E-ZPass MA offices as needed
Perform other duties as directed by TransCore management and supervisory staff

Additional Duties that May be Required:

Assist in manning live sign-ups
Work at other E-ZPass MA facilities

Required Skills:

1-2 years customer service experience, preferably in a leadership position
Flexibility in scheduling
Excellent phone skills, data entry skills, customer service skills, interpersonal skills, and problem- solving skills
Adapt quickly, efficiently, and positively to various projects assigned
Works well in a fast-paced, multi-task environment
Must remain professional under every circumstance with customers and staff members
Oversee and maintain proper internal controls for monetary transactions
Must maintain an excellent attendance record

Education: High School Diploma or equivalent, preferred

TransCore is an Equal Opportunity Employer – EEO/AA/M/F/Vet/Disability

Job Types: Full-time, Contract, Temporary

Pay: $19.00 per hour

Application Question(s):

What is your desired salary?

Work Location: In person

Quick Apply

Refine Your Search

shift leader jobs in framingham ma

Team Lead

Retail Store Team Leader

Shift Supervisor

Retail Store Team Leader

Barista / Team Leads (!!! Experienced Hires ONLY !!!)

Temporary Part-Time Shift Leader

Shift Lead

Lead Barista AM Shift

Shift Leader

Starbucks Team Leader

Shift Leader

SHIFT SUPERVISOR (FULL TIME)

Shift Leader

Inventory Lead

Lead Residential Counselor (Brain Injury)

Shift Leader - Housing & Homeless Services

Shift Supervisor

Shift Lead - Hourly Pay Plus Tips! (3315)

Lead Residential Counselor (Brain Injury)

PRODUCTION SHIFT LEADER-Torch Solderer/Furnace Solderer or Knowledge of either

I want to receive the latest job alert for shift leader in framingham ma

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